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Click here or scroll down to respond to this candidateCandidate's Name
Relationship Development and Technology SavvySan Antonio, TXEMAIL AVAILABLEPHONE NUMBER AVAILABLEWith over a decade of experience in AV installation, operation, preventative maintenance, on-call desktop support, I have demonstrated a proven ability to deliver clear audio and visual experiences for special events, conferences and meetings of all sizes. As a retail and hospitality manager, I supported store managers in achieving sales targets, maintaining a positive work environment, and providing excellent customer service by implementing and training effective sales behaviors. In operational management, I ensured compliance with health and safety standards, handled customer feedback professionally, and assisted in recruiting and supervising staff. I also managed inventory, controlled operational costs, and helped organize promotional events, demonstrating strong analytical, research, teamwork, and communication skills throughout my career. Work ExperienceProduction CoordinatorOak Hills Church-San Antonio, TXApril 2013 to Present Over a decade of experience in AV installation, operation, and maintenance. Proven ability to deliver clear audio and visual experiences for events, conferences and meetings. Expertise in troubleshooting and resolving technical issues efficiently. Strong teamwork and communication skills to collaborate with clients and colleagues. Proficient in Microsoft OS, Apple OS, iOS, and Android OS. Proficient Knowledge with complete MS Suite, Libre Office Suite, Apple Work Suite, Adobe Suite, Da Vinci Video Editor, Waves Digital Audio Workbench and Audacity Digital Audio Workbench. Scheduled and maintained VTC equipment for conference and class spaces. Coordinate staff and volunteers for technical positions for events. On boarded and decommissioned computers.County Line on the Riverwalk-San Antonio, TX October 1998 to February 2011 Interacted with customers from all walks of life, actively listening to their needs, and ensuring they have a positive experience. Balanced multiple tables, orders, and tasks simultaneously strengthen time management skills. Learned to prioritize effectively and work efficiently under pressure. Dealt with dissatisfied customers or resolved unexpected issues, developed problem-solving skills by finding creative solutions to ensure a smooth dining experience. Assistant Manager 2The Mens Wearhouse-College Station, TXOctober 2008 to May 2010 Supported the retail store managers efforts to achieve personal and store sales targets, while maintaining a great work environment, ensuring the best possible customer experience, and gaining the exposure essential to professional learning, growth, and advancement. Provide world-class customer service by building quality relationships with customers and following up on all requests in a timely manner.Assistant Manager/FloaterRiscky's Steakhouse-Fort Worth, TXApril 2007 to September 2009 Operational Management:** Monitor and ensure compliance with health, safety, and sanitation standards. Schedule shifts and assign tasks to ensure adequate coverage and optimal performance. Monitor and control operational costs, including labor, food, and supplies. Assist in preparing and analyzing sales reports and financial statements. Assistant ManagerGRADY'S BBQ-San Antonio, TXOctober 2006 to January 2009 Experienced in scheduling staff, overseeing inventory control, and ensuring smooth restaurant operations. Maintain stock levels, managing food costs, and ensuring food safety compliance. Learned to prioritize tasks, manage multiple deadlines, and adapt to a fast-paced environment. Sales ConsultantAce Mart Restaurant Supply-San Antonio, TXOctober 2001 to January 2004 Provide customers with in-depth knowledge of foodservice supplies, equipment, furniture, and tabletop merchandise, including their applications. Utilize a Customer Relationship Management tool to manage leads and sales calls effectively. Foster strong working relationships with existing customers while actively seeking opportunities to establish new ones. Stay up to date on the latest foodservice trends and technology by engaging with foodservice professionals, manufacturers, media sources, and industry trade shows. Provide basic knowledge of electrical, plumbing, fire, and health regulations as they pertain to connecting foodservice equipment.EducationAssociate in Medical Practice ManagementKaplan University - San Antonio, TXSeptember 2010 to March 2012Skills Audio Visual Microsoft Office (10+ years) Mac OS (7 years) Customer Service (10+ years) ProPresenter Software (10+ years) Yamaha LS9 (2 years) Yamaha CL5 (2 years) Yamaha TF5 (3 years) Video Production Lighting Design Customer service Team management Organizational skills Communication skills Visio English Operating systems Mac OS Heavy lifting Driving Typing Software troubleshooting Databases Problem management Project management Administrative experience Computer literacy Customer relationship management Upselling Sales Windows Marketing Editing Schematics Inventory management Customer support Microsoft Office Project management software Fast casual experience Hospitality Computer skills Accounts payable Microsoft Word Microsoft Excel Microsoft Powerpoint Computer hardware Computer networking Cabling Project scheduling Recruiting Negotiation Event planning Windows Communication skills Software troubleshootingCertifications and LicensesSynergetic Audio ConceptsMarch 2017 to PresentHow Sound Systems WorkAn online training course:The basic setup, interconnection and operation of a sound reinforcement system. Introduced the components, terminology, and basic workings of sound systems. Understand how things work to choose the right cable, connector, mic, or loudspeaker to get the job done.Synergy Audio ConceptsNovember 2018 to PresentPrinciples of AudioThis online training course:Identifies Best PracticesAids in TroubleshootingDispels the MythsLays the important foundation for progressing to:3D Room ModelingAudio & Acoustics Measurement SystemsThe course will help you understand:Time, Frequency, and WavelengthAudio InterfacesAudio Levels in DecibelsMeasuring Audio and Acoustics SignalsBasic Electricity (Voltage, Current, Impedance and Power) Loudspeaker FundamentalsDriver's LicenseJanuary 1990 to January 2026Project 101x: Introduction to Project ManagementMay 2024 to PresentKnowledge and expertise in project management fundamentals like planning, budgeting, scheduling, and risk management.AssessmentsWorking with MS Word documents ProficientFebruary 2024Knowledge of various Microsoft Word features, functions, and techniques Full results: ProficientProject timeline management ProficientSeptember 2020Prioritizing and allocating time to effectively achieve project deliverables Full results: ProficientSpreadsheets with Microsoft Excel ProficientMarch 2024Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientSupervisory skills: Motivating & assessing employees Proficient May 2024Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: ProficientAttention to detail ProficientMarch 2024Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientManagement & leadership skills: Impact & influence Proficient March 2024Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientWork style: Reliability ProficientMay 2024Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientTechnical support ProficientJune 2024Performing software, hardware, and network operations Full results: ProficientCustomer service ProficientSeptember 2020Identifying and resolving common customer issuesFull results: ProficientGroupsKairos Prison MinistryPresent |
