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Candidate Information
Title Security Officer Customer Service
Target Location US-NY-Bronx
Email Available with paid plan
Phone Available with paid plan
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Rafael Rios JrMy updated resume Street Address
Bronx, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE1. I have 18 years of experience as a security officer and concierge 2. i am adaptable and always willing to learn new things 3. i speak English and Spanish4. i have a current security guard license5. I have F01 license and a F02 license6. I am CPR certifiedAuthorized to work in the US for any employerWork ExperienceFire guardMulligan Security - New York, NYMay 2023 to October 20231. I worked as a fire guard at Touro College site that was made into a response shelter for immigrants . 2. I patrolled the floor i was assigned to every hour and checked stairways for any obstructions and fire hazards.3. I made hourly comments in my logbook4. I used my bilingual skills (English and Spanish) to provide assistance to the staff 5. Checked on my Fire guard checklist every hourFire GuardMotivated Security Services - New York, NYFebruary 2023 to March 2023Temporary position in West End Secondary School as a fireguard Patrolled the second floor of the school every hour Patrolled the stairways of the school every hourLooked for anything that can ignite a small fireParticipated in all fire drills and helped in the evacuation off all students Checked on my fire guard watch list every hourSecurity Officer (Full-time)Harvard Protection Services/5 Bryant Park - Manhattan, NY May 2022 to August 20221. worked in the site as a security officer and a concierge 2. Answered all phone calls and provided good customer 3. Checked all guests in using Angus Anywhere App4. Made passes for all guests in order to allow entry to certain floors 5. Updated the logbook every hour6. patrolled the perimeter of the building every hour and reported any unusual incidents Security Officer (Full-time)Intrepid Museum - Manhattan, NYJuly 2021 to March 20221. Patrolled the pier and the Intrepid Museum2. Stood on posts and greeted al guests3. Provided good customer service4. Participated in special Events5. Operated wanding devices and metal detectorsSecurity Officer (Full-time)Yeshiva University - Manhattan, NYApril 2019 to October 20191. Checked all guests and students for proper identification 2. Worked with CCTV and answered phone calls3. Patrolled the campus and stood on posts4. Updated the logbook every hour and wrote down any unusual incidents Security Officer (Full-time)Rockefeller Center - Manhattan, NYNovember 2018 to January 20191. Stood on posts and and patrolled the plaza2. Greeted all visitors and provided them with good customer service and information 3. Kept in contact with other security Officers via radio 4. I was involved in special holiday events throughout the plaza Security Officer (Full-time)Crown Building - Manhattan, NYAugust 2006 to October 20181. Worked in the lobby as a security officer and concierge 2. Checked all guests for proper identification and made passes for all guests and answered phone calls 3. Worked with CCTV to monitor the premises4. Escorted people to certain floors when necessary 5. Operated freight elevators when needed6. Participated in special events when neededSecurity Officer (Full-time)Adelis International Security/UPS Building - Manhattan, NY August 2005 to March 20061. Patrolled the perimeter of the UPS Building2. Patrolled the parking lot of the UPS Building3. Worked behind a desk and answered phone calls4. Provided good customer service5. Operated wanding devices when staff entered and exited the UPS Buildings 6. i was promoted to a supervisory position and was responsible for the scheduling of staff Macy's AssociateMacy's - Manhattan, NYNovember 1987 to January 20051. I was responsible for maintaining and restocking the selling floor 2. I was responsible for the inventory and maintenance of the stockroom 3. Provided good customer service to all customers EducationHigh school diploma in ArtMusic and Art - New York, NYSeptember 1980 to June 1984Skills Writing Skills Security Loss Prevention CCTV Can speak English and Spanish Surveillance English Freight Experience Computer Literacy Microsoft Excel Leadership Customer service CPR First aidLanguages Spanish - FluentCertifications and LicensesFirst Aid CertificationGuard CardAdditional InformationI have a security License and 16 hour and current 8hr annual certificate.I also have an F02 license and a F0 license

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