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BUSINESS ANALYSTLocation: MO Phone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLE LinkedIn SUMMARYOver 4 years of experience as a Business Analyst with expertise in conducting needs assessments, developing project plans, and authoring business requirement documents (BRDs).Skilled in Python and SQL for statistical analysis, trend analysis, and data preprocessing.Experienced in creating Software Requirement Specifications (SRS) and Functional Requirement Documents (FRD) to align business needs with technical solutions.Performed ROI analysis, gap analysis, and impact analysis to assist stakeholders in making informed decisions and improving operational effectiveness.Developed and maintained interactive dashboards using Tableau, Power BI, and MS Excel for data visualization, enabling stakeholders to easily grasp data insights and trends.Managed project schedules, deliverables, and milestones using Agile and Waterfall methodologies to ensure timely project completion and adherence to scope.Conducted User Acceptance Testing (UAT) to verify that generated solutions met business objectives and expectations, ensuring high- quality deliverables.Demonstrated excellent interpersonal and communication skills, effectively collaborating with cross-functional teams and providing guidance and training on security best practices.TECHNICAL SKILLSProgramming Languages: Python, SQLDatabases: MySQL, MongoDB, OracleVisualization Tools: Tableau, Power BI, Excel, SharePoint Methodologies: Agile, WaterfallDocumentation: BRD, FRD, SRS, UML, Gap Analysis, Risk Analysis Requirement gathering, User stories Tools: JIRA, SAS, Tally, MS Office, Xceptor, Smart Sheets Other Skills: Root Cause Analysis, Data Mapping, System Integration, Manual Testing, RESTful APIs, SOAP, SWOT analysis, Impact analysis, Cost-Benefit Analysis, Test Case Development, Process Modelling, Quantitative Methods, Risk management EDUCATIONSoutheast Missouri State University, Cape Girardeau, Missouri Master of Science in Computer Science Jan 2023 - May 2024 Sreenivasa Institute of Technology and Management Studies, Chittoor, India B. Tech in Electronics & Communication Engineering Jun 2016 - Sep 2020 PROFESSIONAL EXPERIENCEBusiness Analyst Mar 2024 - CurrentSocial work (Remote), USAConducted needs assessments to identify social and community issues requiring intervention. Collaborated with stakeholders and beneficiaries to gather qualitative and quantitative data.Developed detailed project plans and business requirement documents (BRDs) to guide the implementation of social programs, ensuring alignment with organizational goals and community needs.Analyzed social work program data using Python and Excel to track progress, identify trends, and highlight areas for improvement, presenting findings to the management team to inform strategic decision-making.Designed and created interactive dashboards using PowerBI to visualize key metrics and impact indicators, facilitating transparent reporting and stakeholder engagement.Performed gap analysis to identify discrepancies between current social services and community needs, recommending actionable improvements to enhance service delivery and program effectiveness. Business Analyst Jun 2020 - Dec 2022Cipla, IndiaAnalyzed data using Python for statistical analysis, trend analysis, and anomaly detection, as well as data cleansing and preprocessing, to derive insights that improved patient care, clinical outcomes, and operational effectiveness.Engineered intricate SQL queries to retrieve and manipulate data from MySQL databases, ensuring data accuracy and integrity for in-depth reporting and analysis of patient data, clinical trials, and healthcare operations.Developed thorough Software Requirement Specifications (SRS) and Functional Requirement Documents (FRD) to ensure all business needs for healthcare applications were appropriately specified and aligned with operational and clinical goals.Conducted ROI analysis to assess the financial advantages of proposed healthcare solutions and gap analysis to identify differences between intended and current healthcare procedures, aiding stakeholders in making informed investment decisions.Designed interactive dashboards using Tableau to analyze healthcare metrics, trends, and performance indicators, creating custom visualizations to address specific clinical and operational issues, ensuring stakeholders could easily grasp data insights.Oversaw project schedules, deliverables, and milestones for healthcare IT projects using the Waterfall technique to ensure timely project completion and adherence to scope.Documented comprehensive information for all phases of the healthcare project lifecycle, including business requirements, system specifications, user manuals, and process flows, and created and monitored project schedules, tracking progress and adjusting plans as needed to meet project objectives.Planned comprehensive project strategies with task breakdowns, resource allocation, and risk management tactics to guide healthcare projects, coordinating with cross-functional teams to ensure alignment on requirements and goals.Visualized system interactions and healthcare procedures through use case diagrams, activity diagrams, sequence diagrams, and state diagrams using UML.Designed and executed Tableau Server solutions to enable safe sharing and teamwork on interactive dashboards and reports, enhancing the organization's data-driven decision-making procedures.Leveraged SAS for predictive modeling and sophisticated statistical analysis to support data-driven healthcare decision-making and strategic planning.Verified high-quality deliverables by participating in User Acceptance Testing(UAT) to confirm that generated healthcare solutions met business objectives and expectations.Assessed potential risks and issues related to project execution and business requirements, creating proactive strategies for mitigating those risks, performing frequent risk assessments, sharing results with project stakeholders, and offering suggestions for risk mitigation and backup plans in healthcare projects.Evaluated the effectiveness of implemented healthcare solutions using key performance indicators (KPIs) and metrics to ensure they met business goals and delivered anticipated benefits. Business Analyst Oct 2019 - May 2020Ouranos Technologies Pvt Ltd., IndiaPerformed thorough impact analyses to evaluate the consequences of organizational modifications, offering suggestions to reduce risks and maximize results.Performed ROI and cost-benefit analyses for a range of initiatives, leading to better resource allocation and increased profitability.Worked in conjunction with cross-functional teams to create and record business requirements (BRD), promoting a thorough comprehension of stakeholder goals and project deliverables while guaranteeing alignment with corporate objectives.Enhanced data-driven insights and reporting capabilities by utilizing the SQL and Python programming languages for data extraction, transformation, and analysis.Worked cooperatively with several teams to create functional requirements documentation (FRD), utilizing group knowledge to guarantee complete alignment with project deliverables and stakeholder objectives, therefore boosting project success.Utilized quantitative methods and data analytics techniques to perform root cause analyses and identify opportunities for process improvement.Applied methods for data cleaning and manipulation to guarantee the datasets dependability and accuracy, enabling well-informed decision-making.Collaborated with Finance, Sales & Marketing, and Operations teams to gather requirements and deliver solutions that enhanced cross- functional efficiency and communication.Developed and maintained process models to improve operational efficiency and optimize workflows, hence augmenting overall business performance.Used sophisticated Excel functions such as pivot tables, VLOOKUP, and macros to improve data manipulation and decision-making for in-depth business analysis.Utilized visualization tool PowerBI allows stakeholders to see important data and trends by creating interactive dashboards and reports. |