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Click here or scroll down to respond to this candidateCandidate's Name
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A creative proven professional with broad leadership, executive administrative, event management, human resources and interpersonal communications skills. A consistent self-starter who provides leadership and creates value through development of individuals and organizations. A proven experienced executive with excellent organizational skills, judgment and initiative, confidentiality and ability to multi-task with a proven ability to resolve issues, work independently and exceed expectations.SUMMARY OF QUALIFICATIONSChicken Salad Chick Colorado Springs, COGeneral Manager 5/2023-9/2024Tasked with opening a new concept restaurant in Colorado SpringsManaged the logistics and constructionHired and trained new staff in accordance with the Chicken Salad Chick guidelinesInventory and purchasingCreation of training and operational procedures, new hire orientation and trainingDevelop relationships with community partners and vendorsMarketing and customer serviceManagement of staffScheduling and performance reviewsP&L, budgeting and labor/food costCulinary oversightSodexo Inc. Colorado Springs, COCatering Manager UCHealth 5/2020 5/2023Management of all aspects of the catering, bakery, doctors lounges and simply to go programs for the UCHealth Southern Colorado Region.Responsibilities included: overall department management, event coordination and planning, human resources, training, customer service, policies & procedures, manager supervision, budgeting, food and labor cost, invoicing and account reconciliation.Menu creation, to include dietary restrictions, sustainability and market trendsCollaboration with culinary staff and university staff to plan and execute all special events and daily cateringCreated staff training manual and conducted new hire program. Supervision of all catering staff.Responsible for acquiring new business both internally and externallyImplementation of new programs and proceduresResponsible for arranging and implementing vendor and venue contracts, travel arrangements and hotel reservationsInventory and purchasing, P&L review, budget creation and implementationOn campus and off campus marketing and sales with an emphasis on customer serviceDeveloped relationships with community partners, organizations and venuesBon Appetit Management Company Colorado Springs, CODirector of Catering Colorado College 9/17 1/2020Catering Manager Colorado College 6/10 9/17Management of a food service organization located on the campus of Colorado College.Responsibilities included: overall department management, event coordination and planning, human resources, training, customer service, policies & procedures, manager supervision, budgeting, food and labor cost, invoicing and account reconciliation.Menu creation, to include dietary restrictions, sustainability and market trendsCollaboration with culinary staff and university staff to plan and execute all special events and daily cateringCreated staff training manual and conducted new hire program. Supervision of all catering staff.Responsible for acquiring new business both internally and externallyImplementation of new programs and proceduresResponsible for arranging and implementing vendor and venue contracts, travel arrangements and hotel reservationsInventory and purchasing, P&L review, budget creation and implementationOn campus and off campus marketing and sales with an emphasis on customer serviceDeveloped relationships with community partners, organizations and venuesWedding coordination and floral designWIRED West Michigan (West Michigan Strategic Alliance) Grand Rapids, MIProject Administrator 08/04 04/10Managed the administrative functions of a US Department of Labor, $15 million dollar government grant for economic & workforce development.Support and assistance to the Project Manager, CFO, Innovation champions and Core Team:oAdministered 13 initiatives designed to strategically improve regional workforce needsoWorked with regional organizations and partners to develop strategies to improve workforce development including projects, activities and events.oParticipated in project management and organization of project timelines, database and project plans to meet the requirements of the US Department of Labor WIRED grant criteriaoCollaborated with industry and strategic partners in both public and private sectors to build awareness, train and develop talent and promote awarenessoHandled incoming phone and email inquiriesoCoordinated meetings & events, maintained multiple calendars, handled all hotel/venue contracts and reservations, prepared all presentation materials, powerpoint presentations and meeting logisticsoPoint person for correspondence between the Core Team, the US Department of Labor and the Michigan Department for Labor & Economic Growth. Participated in the quarterly, annual and final grant review processes.oConfidential verbal & written communicationsoReviewed and reconciled monthly & quarterly reporting and invoicing from the Innovation Champions, contactors and vendors.oCompiled and collaborated in the development of USDOL reporting documentsoCreated and distributed innovation and informational correspondence.oParticipated in the creation and implementation of all grant policies and procedures in accordance with the grant guidelines, provided guidance to the Innovation Champions and teams.oEnsured innovation teams compliance with federal funding guidelines.Fresh Thyme Catering by D&W Grand Rapids, MIEvent Manager 04/00 07/04Managed a full service catering division for the D&W Food Centers Corporation.Responsibilities included: overall department management, event coordination and planning, human resources, training, customer service, policies & procedures, manager supervision, purchasing and accounting.Successfully grew the business by 62% and was awarded Grand Rapids Caterer of the Year in 2004 and 2005.Met with clients and incorporated their vision and needs into the event.Developed catering website and online order processing.Created staff training manual and conducted new hire program.TSO Catering, Inc. Grand Rapids, MIEvent Manager 08/97 04/00Management of a full service catering company.Duties included: event coordination and planning, staffing, human resources, accounting, customer service, sales and purchasing.Developed customer database and online menu.Created and implemented staff training.Successfully grew client base 72% and expanded business to 12 counties.Steelcase Inc. Grand Rapids, MISr. Executive Assistant to the President of Steelcase International 06/88 08/97Responsibilities included day to day administrative support of the President and International Marketing Team including:oManagement of business & personal calendar for the PresidentoCoordinated meetings, business & personal events, and conference calls for international and domestic.oArranged and coordinated venue contracts, hotel and transportation reservationsoConfidential internal & external communicationsoFirst point of contact for international marketing staff, dealers and corporate executive team.oParticipated in new product development, training, and marketing and acted as a liaison between the international dealers and the corporate Steelcase team.oCustomer and dealer services, policies and procedures and project support.oCreation & distribution of training, pricing and procedural manuals internationally.oManagement of the International Dealer Contact DatabaseoActed as a generalist for the International Human Resource DepartmentoReconciled expenses for the International Marketing Team & the President.oParticipated in executive level meetings & conference calls.Event Coordinator 06/85 6/88Event coordination and management including internal and external functions.Design, construction and installation of trade show booths, theme events, and showrooms.Responsibilities included creation of displays and signage, setup and teardown as well as shipping and planning.Maintained customer database and event calendar.Developed customer service between corporate, regional offices and outside customers.Education & Professional DevelopmentCentral Michigan University - Mt. Pleasant, MICertified Event Planning Specialist - International School of Hospitality, University of NevadaFormer Member IAAP - International Association of Administrative Professionals 1982-1999CAP Certified Administrative Professional Certification 1995Project Management Certificate 1992Supervisory & Management Excellence Certificate 2004Serve safe certified May 2018Professional and personal references available upon request. |
