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Click here or scroll down to respond to this candidateCandidate's Name Home: Fort Lauderdale,
English * Haitian Creole * French * Spanish Cell: PHONE NUMBER AVAILABLE
Email: EMAIL AVAILABLE
Objective Career Summary
To align with a dynamic, customer first High energy, people leader and communicator
organization that allows me to collaborate with with a proven record of building relationships.
customers and team members while contributing Experience managing team and navigating
my leadership skills, multilingual capabilities, and cultural challenges with customers. Consistently
strong work ethic. exceeded team goals by 162%.
Skill Summary
Soft Technical Linguistic
Effective Communication Microsoft Office Suite Haitian-Creole
Presentation & Public Speaking Sales Force English
Leadership & Organizational Type 60 wpm French
Account & Sales Management Teletrack Spanish
Recruit and Train Talent Accurint Fluent Translator
Team Player - Strong Work Ethic
Professional Experience
Aaron s Miami, FL April 2015 to Feb. 2020
Oversee entire sales process including store merchandising
Consistently meet and exceed store sales goals locally and nationally
Assist customers with a pathway to ownership
Customer retention through loyalty rewards and relationship building
Contract and renewal review for full customer understanding
Stage and showcase store showroom
Recruit, hire, train and retain talent
Motivated and encouraged team work
Provided a clear culture of accountability - Conduct performance reviews
Provided weekly scheduling for store talent weekly
PhP 215 Life Insurance Miami, FL September 2018 Dec. 2020
215 Life Insurance Agent
Build trust and loyalty while assisting families in preparing for the unexpected
Analyze life insurance needs for families; assist families to process claims
Build relationships, negotiate and train with carriers to understand product lines
Present features and benefits and sell annuities and life insurance to clients
Candidate's Name Home: Fort Lauderdale,
English * Haitian Creole * French * Spanish Cell: PHONE NUMBER AVAILABLE
Email: EMAIL AVAILABLE
Rent-A-Center Miami, FL May 2004 to Oct. 2013
Build customer loyalty by delivering consistent high touch customer service
Weekly Inventory control of all store merchandise
Create community engagement opportunities to enhance company branding
Manage the store to achieved planned growth and profit goals for store
Schedule talent to ensure store operations are met for customers
Support company initiatives in shaping narrative around ret-to-own industry via
trade associations and industry events
Accounting of all financial transactions Bank deposits for company
Adhere to fraud initiatives and asset protection guidelines
Recruit, hire, train and develop talent that were customer focused enthusiasts
Develop high performers by encouraging employee engagement and personal development
Identify skill gaps and conduct coaching conversations
Education
Bachelor of Arts in Criminal Justice and Sociology
Saint Thomas University - Miami, FL
August 1999 to June 2003
Certifications and Licenses
Minors in Psychology and Philosophy
215 Life Insurance Agent
Facilitate Esol classes to adult learners English
Complete immigration documents for candidates
References Upon Request
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