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Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEProfessional SummaryI derive satisfaction in solving problems!Furthermore, an innovative, result-driven, cohesive team player and, Salesforce Certified Techno-functional Consultant, with fourteen years of consulting experience, including eight+ years of experience in salesforce for Configuration and Customization of Sales Cloud, Service Cloud, Experience Cloud, Salesforce CPQ, Force.com platform, Einstein AI, Einstein Generative AI, Einstein Copilot and third-party applications from AppExchange using Apex Classes & Triggers, declarative programming, using Flow & Process Builder, REST API, SOAP API, Bulk API, Streaming API, Callouts, Metadata API, Lightning Web Components (HTML, JavaScript, LDS, wire service), Visualforce, Custom Controllers & Controller Extensions, SOQL, SOSL, DML, Data migration, data security, QA, SIT, UAT, Training, deployment, technical architecture, integration architecture, current-state assessment, business requirements gathering, system gap-fit analysis, business process mapping & optimization, data mapping, design, review and more...Core CompetenciesSalesforce Development & AdministrationApex Classes, Apex Triggers & SOQL/SOSLLightning Web Components (LWC) DevelopmentData Migration & IntegrationProcess Automation (Flows, Process Builder)Strong understanding of Salesforce ecosystem, including Sales Cloud, Service Cloud, Salesforce CPQ and IntegrationsOmniStudio configuration, Experience CloudREST & SOAP APIsSalesforce Security & ComplianceAgile & Waterfall MethodologiesTechnical Architecture & System IntegrationProfessional ExperienceSalesforce Developer SIOUX Consulting, Greensboro, NC Dec 2022  PresentImplemented Salesforce Service Cloud,and Experience Cloud including the design and development of 12 Apex classes and 10 Lightning Web Components, ensuring seamless and migration to higher environments (DEV, QA, SIT, UAT, PROD).Developed and automated 20 business processes using Flows, enhancing operational efficiency.Developed and maintained Copado CI/CD pipeline.Created Metadata groups, Connection Behaviors for automating deployment and back promotions in Copado.GIT repositories and deploying of salesforce releases. Created and configured Customer Self Service portal using Experience CloudBuilt prototype for Einstein CopilotManaged deployment and configuration of Salesforce environments and migration of codes to higher environments (DEV, QA, SIT, UAT, PROD).Provided technical documentation, end-user training, and ongoing system support.Senior Salesforce Developer Consolidated Communication, Reston, VA Dec 2019  Nov 2022 Designed and demonstrated prototypes and proof-of-concept solutions for Salesforce customization. Led the development of custom fields, page layouts, profiles, and record types, improving user interface and data accessibility. Managed integration with external systems using SOAP API, ensuring real-time data synchronization. Facilitated Scrum planning, sprint execution, and risk management, delivering projects on time and within scope.Lead Salesforce Developer Excelacom Technologies, Reston, VA Nov 2016  Nov 2019 Bridged communication between technical teams and business users, ensuring alignment of project goals. Conducted gap analysis, business process mapping, and optimization, leading to enhanced operational efficiency. Coordinated Salesforce implementation, including data migration and system integration, ensuring a smooth transition.Technical Lead Select Comfort, Plymouth, MN Jul 2014  Oct 2016 Directed the migration of legacy applications to new technologies, improving system performance and stability. Developed technical design documents, workflows, and web services, ensuring compliance with company standards. Managed a team of developers, prioritizing tasks and ensuring timely project delivery.Technical SME Henry Schein, Melville, NY Jul 2012  Jun 2014 Implemented Siebel eCommunications for product administration and legacy system integration. Created complex product configurations, pricing models, and custom scripts, enhancing product management.Certifications Salesforce Certified Administrator Salesforce Certified Platform Developer IEducationBachelor of ScienceRani Durgawati University, Jabalpur, MP, IndiaDiploma in System ManagementNational Institute of Information Technology, Jabalpur, MP, IndiaTechnical SkillsSalesforce Technologies: Sales Cloud, Service Cloud, Experience Cloud, Salesforce CPQ, Force.com, Einstein AI, Lightning Web Components (LWC), Visualforce, Apex Classes & TriggersAPI Development: REST API, SOAP API, Bulk API, Metadata APIData Management: Data Migration, Data Security, ETL Tools, Data LoaderIntegration: Real-time Integration, Salesforce to External Systems, Middleware ToolsDevelopment Tools: Visual Studio Code, IDX Build and Workbench, GitHub, Copado, EclipseProgramming Languages: JavaScript, JQuery, JSON, XML, HTML, CSS, Node.jsMethodologies: Agile, Hybrid Agile, Scrum, Test Automation, Code ReviewsOther Skills: UI Development, System Architecture, Business Process Mapping, Technical Documentation, User Training