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Title Customer Service Relations
Target Location US-SC-Georgetown
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Georgetown, SC Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummarySelf-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.SkillsSales LeadershipQuality Management SystemsCustomer RelationsStaff ManagementVerbal and Written CommunicationStaff TrainingBusiness PlanningProfit and Loss AnalysisHiring and StaffingStaff HiringTraining and DevelopmentProfit and LossOperations ManagementWork HistoryJanuary 2001 - CurrentCarolina Lawn Care - Georgetown, SCOwnerManaged day-to-day business operations.Consulted with customers to assess needs and propose optimal solutions.Trained and motivated employees to perform daily business functions.Evaluated suppliers to maintain cost controls and improve operations.January 2000 - January 2002Kia Time - Myrtle Beach, SCService and Parts ManagerSupervised and trained staff on product knowledge and customer service.Ordered parts for customers, repair shops, and service departments for use in automotive equipment.Rearranged parts department to better serve changing trends and keep workspaces organized.Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.January 1999 - January 2001Parrish Motor Company - Georgetown, SCService ManagerResolved customer complaints in professional and timely manner.Met with customers to discuss service needs and offer available solutions.Hired, trained and supervised team of service staff members to meet business goals.January 1993 - August 1999Advance Auto Parts - Georgetown, SCGeneral Manager Store #5390Managed inventory control, cash control, and store opening and closing procedures.Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.Rotated merchandise and displays to feature new products and promotions.Completed point of sale opening and closing procedures.Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.Reconciled daily sales transactions to balance and log day-to-day revenue.January 1982 - August 1993Coastal Nissan Chevy. - Georgetown, SCParts Manager, TechnicianOrdered parts for customers, repair shops, and service departments for use in automotive equipment.Supervised and trained staff on product knowledge and customer service.Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.Rearranged parts department to better serve changing trends and keep workspaces organized.January 1980 - January 1982C & O Chevy, Olds. - Georgetown, SCTechnicianPerformed troubleshooting and diagnosis on malfunctioning equipment.Maintained quality assurance and customer satisfaction objectives.Inspected equipment to identify areas of wear or causes of malfunctions.Observed equipment operation to diagnose and troubleshoot reported issues.EducationJanuary 1980Horry Georgetown Tech. Georgetown, SCAssociateDegree Automotive TechnologyJune 1978WinyahHigh School Georgetown, SCHigh School Diploma

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