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Click here or scroll down to respond to this candidateCandidate's Name
Sparks Glencoe, MD Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceResource CoordinatorBALTIMORE CITY OFFICE OF CHILD SUPPORT-Baltimore, MD January 2024 to Present Assist families in building a strong foundation for success in the work environment. Ongoing assessment and monitoring to develop customer driven plans that emphasize strengths, interests and steps needed to resolve barriers to employment. Assist customers access internal and external supports and services. Collaborate with a multidisciplinary team to ensure the holistic needs of the family are met while program requirements are satisfied.Store ManagerThe UPS Store-Hunt Valley, MDAugust 2022 to July 2023 Manage and supervise all aspects of store operations, including scheduling, inventory, management, and customer service. Train and mentor team members to provide world class customer service and ensure they are knowledgeable about products and services. Monitor and improve sales and profitability by implementing effective sales strategies and promoting products and services. Ensure compliance with company policies and procedures, including safety and security protocols. Maintain accurate records of sales, inventory, and expenses, and prepare reports for upper management. Resolve customer complaints in a timely and professional manner. Sales Support SpecialistSINCLAIR BROADCASTING-Hunt Valley, MDNovember 2017 to June 2022 Provide direct sales support, training and assistance to users across the country through various methods Communicate and coordinate with the account executives, sales management, and traffic teams to optimize efficiency Log all reported issues via a ticketing system Become a subject matter expert on all sales related systems Maintain entries in various databases Enter and maintain network orders received from advertisers Monitor preempts and displaced spots Monitor orders for correct coding and entry Generate and distribute various reports Assist with testing of new system version releases Point of contact with vendor development and vendor support staff for software bugs and related issues Some data entry and verification of data required Bakery Team LeaderWegmans-Hunt Valley, MDMay 2004 to October 2017. Help oversee all bakery operations. Provide one on one mentoring for new team members. Manage performance standards. Focus on company standards regarding merchandising, highlighting quality, freshness, and uniqueness of products. Coordinate activities and prioritize tasks to ensure the team runs efficiently. Maximize profits while reducing waste through merchandising and inventory control. Organize developmental events to help team members gain a deeper understanding of the companys operations, business measures, and values.EducationBachelor's degree in American HistoryTowson University - Towson, MDJanuary 1980 to May 1984Calvert Hall College - Towson, MDSkills Work well in fast paced environment, excellent communication and organizational skills Managerial and supervisory abilities Technical/computer proficiency Years of experience in customer service and working with general public Leadership and interpersonal skills (1 year) Professional Baseball (Less than 1 year) Teamwork (1 year) |
