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Click here or scroll down to respond to this candidateCandidate's Name
Beaufort, NC . PHONE NUMBER AVAILABLE . EMAIL AVAILABLE SummaryProven track record in enhancing operational efficiency and guest satisfaction, notably at Econo Lodge Hotel. Skilled in front desk operations and night audit procedures, with a strong work ethic and problem-solving abilities. Demonstrated success in multitasking and organization, significantly improving report accuracy and reducing transaction errors.Skills Front Desk Operations Multitasking and Organization Problem-Solving Strong Work Ethic Night Audit Reports Generating Reports Punctual and Dependable Guest Services ReservationsExperienceEcono Lodge-Morehead City, NCNight Auditor12/2023- PRESENT Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies. Oversaw night auditing of daily room occupancy and hotel revenue. Controlled cash and credit card payment transactions at front desk to successfully reduce errors. Kept accounts in balance and ran daily reports to verify totals. Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation. 2 Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.Amazon- Wilmington, DEWarehouse Packer10/2022 - 05/2024 Inspected products before packaging to avoid shipping defective or damaged goods to customers. Enhanced warehouse efficiency by accurately packing and labeling products for shipment. Maintained a clean and safe work environment, adhering to established safety protocols and procedures. Packed, weighed and shipped items per customer specifications. Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.M&J Property ManagementOwner01/2017 - 03/2020 Managed day-to-day business operations. Developed and maintained strong relationships with clients, resulting in repeat business and referrals. Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members. Increased customer satisfaction by implementing efficient business processes and providing exceptional service. Consulted with customers to assess needs and propose optimal solutions.American Quality BuildersConstruction Worker10/2014 - 09/2016 Utilized hammers, saws, squares, levels, and fastening devices to complete projects. Maintained clean and organized job sites, contributing to a safe working environment for all employees. Loaded, unloaded, and moved material to and from storage and production areas. Worked independently in fast-paced environment while meeting productivity and quality expectations. Gathered and disposed of worksite debris to remove safety hazards. 3Tiffin Mat- Elkton, MDApprentice Diesel Mechanic08/2010 - 00/2014 Assisted senior mechanics in complex repairs, gaining valuable hands-on experience with advanced diagnostic tools and techniques. Maintained a safe working environment by adhering to OSHA guidelines and company safety protocols during all repair tasks. Contributed to a positive workplace culture by collaborating effectively with colleagues, sharing knowledge, and supporting ongoing skill development. Enhanced engine performance by conducting thorough inspections and identifying necessary repairs. Established trust with customers through transparent communication practices regarding repair needs, costs, and timelines for completion. Supported shop efficiency by keeping workspaces clean, organized, and well-maintained on a daily basis.Diamond State Truck Centers- Elkton, MDDiesel Mechanic Assistant00/2008 - 06/2010 Cleaned shop, stored new supplies and put away tools to maintain organized work area. Helped mechanics complete repairs by organizing supplies, maintaining tools and passing needed items. Shadowed senior mechanics to develop advanced repair skills. Completed minor repairs and basic upkeep work with minimal supervision. Enhanced shop efficiency by maintaining a clean, organized workspace and assisting with tool inventory management.EducationWyotech- Blairsville, PADiesel Automotive TechnologyJULY 2008Rising Sun High School, Rising Sun, MDGeneral DiplomaJUNE 2006 |
