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Title Business Analyst Quality Assurance
Target Location US-MA-Norwood
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RESUME OF: Candidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLESUMMARY: Quality Assurance testing and Business Analyst experience in Trading (Trading), Healthcare, Finance, and commercial software industries. Expertise includes systems, UAT, and standards testing. Worked with several models of SDLC including Waterfall, Agile and Unified Process Development.Mentored junior staff on several projects and have been responsible for writing functional specifications for in-house and commercial financial applications and processing systems. Thorough knowledge of QA methodology and processes and have implemented standards at a variety of clients.Experienced in communicating with Business Users concerning application requests and enhancements and have served as liaison between Business Users and Development in translating these requests into technical specifications. Experienced in manual and automated testing procedures, writing and executing test plans, reporting problems, implementing version controls. Adaptable to projects using new systems and tools.References available upon request.TECHNICAL SUMMARY:Securities TradingAsset ManagementSQL QueryUser Acceptance TestingEnd to End Testing ManagementSpecification and Test Plan WritingWeb browser compatablity testingRegression TestingCloud TestingTechnical Writing - QA business processOracle FinancialsCorporate Actions TestingETL Data Warehouse Data MigrationNetwork Administration, Testing & SupportBilling/Claims ProcessingEDI TestingAgile methodologyTest LeadTest ArchitectOffshore QA managementFinancial Markets and TradingPOS (Point of Sale)TECHNICAL SKILL SET:SharePointSVNQuality Center / ALMUFT / QTPLoadRunnerTFSOracle MDMRanorexSQL PlusPL/SQLJIRARTCAgileMicrosoft TeamOracleEagle StarSQL DeveloperXMLHTMLUnixMicrosoft OfficeETLBiztalkInformaticaSOAP UIClient/Server TechnologyPROFESSIONAL EXPERIENCE:10/23  3/24 IBMBusiness AnalystTesting Santanders Desktop Banking ApplicationWorking with stakeholders to requested product functionalityTesting Customer User Interface in Shadow Production environment prior to release in active production.Reporting any application anomalies to stakeholders and recording testin results in Sharepoint12/21  5/23 Santander BankBusiness AnalystWorking with Santander Banks Anti Money Laundering TeamBusiness AnalystUser Acceptance Testing the latest version of the banks Anti Money Laundering ProgramTested Swift and Fed Wire and IS02022 messagingReviewing, writing, execution User Acceptance testsReporting, re-testing and verifying defectsTools used including ALM for defect management, Lexus/Nexus for risk management6/21  12/21 IBMTest Center Of Excellence for Truist Bank, Charlotte, NC (Remote)Part of a team of 4 charged with performing assessments of the testing process for Truist BankAssessing testing tools used and their effectivenessAssessing the SDLC (Agile) process as it relates to testingRecommendations to Management for changes to the testing processRecommending new test tools or change to existing toolsManaging POC/Demos for new tools and metrics for ROI data2/21  4/21 FusionIQ WoburnSenior QA Engineer -Testing changes and functionality for company trading applicationWriting Test Plan and Test ScripsEntering and resolving issues in Jira7/20  12/20 Arrowstreetcapital BostonSenior QA Engineer -Testing changes in company applications like ASC Trade and Corporate Actions and PortoliosConfiguring and test changes in QA for scheduled jobsUsing SQL queries in Microsoft SQL Server 2012 to validate changesManaged and executed test cases in TFSUsing Beyond Compare to record differences in tables and files for testing7/19  4/20 Boston Medical Health PlanSenior QA Engineer -Testing DB changes for BI Reports regarding medical patient data and insurance claimsUsing SQL queries in Microsoft SQL Server 2012 to validate changesManaged and executed test case in HP ALM4/18  4/19 TJX  Marlborough, MAQA LeadLead QA for 2 Oracle MDM Agile projectsManaged manual testing and UAT for two projectsDevelop automated test cases using proprietary framework for Unified Functional Testing version 12.54Managed offshore QA testing teamManaged and executed test case in HP ALM11/15-2/18 STATE STREET BANK, Boston, MAQA LeadLead QA for Agile Project IRIS, new trading applicatonDevelop automated test cases using proprietary framework for Unified Functional Testing version 12.50 and RanorexExecuting and maintaining automated test cases in ALM version 11.0Develop and report on testing metricsValidating database data with application using automated testing with SQL queriesTools used: UFT, Ranorex, ALM, RTC, Oracle Developer, SharePoint2006-2015 MULTIPLE QA CONTRACT ASSIGNMENTSClient: eSecLending, Boston, MA (9/14-3/15)Responsible for all QA for web based financial portfolio auction application for the Chicago Mercantile ExchangeTest PlanTest CasesSetup issues database in JIRAMicrosoft Visual Studio for SQL queriesClient: UNFI, Providence RI (10/13-7/14)QA Analyst for Supply Chain Dept. at United Natural foods.Testing Warehouse Management application by Manhattan AssociatedTest Case creation and executionResponsibilities include test case creation and updates, testing Manhattan Associates Warehouse Management system. Manual Tests include UI, XML mapping, messages, SQL queries, DB validation and Reports. Bug tracking using TFS.Client: Analog Devices, Norwood MA (3/13-9/13)Trained and managed off-shore QA resourcesLed Website testingEstablished and tracked testing and performance metricsManaging the QA testing of Analog Devices eCommerce website. Managing an offshore QA team in the Philippines.Documented QA best practices for web-based testing and writing test casesManual Testing is done for all supported languages, English, Chinese, Japanese and Russian.Testing tools used: Gomez  for Website metrics and analytics WebLink Validator to test and validate all 120,000 page links Page Load testing  to measure time to load selected pages from release to release LoadRunner  test server load and average load times Google Analytics  track page usage Issues tracked on SharePointClient: Harvard-Pilgrim Community Health Plan (12/10-1/13) (2+ years)QA Lead for Revenue Management and Billing Dept.Responsible for all phases of testing including User Acceptance Testing.Worked with other Projects and Departments to coordinate testing including BusinessUsers and Business Analysts.Used QC to tract User Stories, testing and defect management.Assisted in developing load, performance and automation tests with LoadRunner and QTP resources.ETL data migration for new billing systemSQL queriesOracle EBSEnd to End TestingVoice Recognition testing for eligibility and claims inquiriesHP QC and ALMClient: Tufts Health Plan, Watertown, MA (8/10-12/10)End to End Testing Health Insurance Enrollment, Billing and ClaimsEDI 835, 837 formsRequirements gatheringProcess documentationClient: Fresenius Medical Care, Lexington, MA (11/06-12/09) (3 years)ETL Datamart Date MigrationEnd to End TestingSalesforceLoadrunnerOracle Identity Manager PeoplesoftPeoplesoftSoarian Clinical and FinancialsSQL queries using TOADMobile testing of clinical treatment applicationSharepointMercury Quality CenterClient: Pharmacare Lincoln, RI (4/06-11/06)Medicare Part D claims processing and reporting.Verifying Rx Claims, Billings and Medicare Part D mandated reportsIBM AS400 Mainframe.Test Plan creation, Test execution, Data validation.Control Module, Inc. (3/06-7/06)QA for Bio-time, fingerprint scan timeclock.Testing timeclock operation and integration with database using .NET, MSSQL, Selenium.QA for content, navigation, of Java based information Webpage.Client: MC Communications, Boston, MA (9/05-3/06) (11/04-5/05)Pri-Med.com is a website designed with .NET, used customized open source CRM application) with SQL Server as back-end. The website provides online services for medical professionals regarding Online Meetings, Continuing Medical Education, Travel, etc.Reviewed Business Requirements of the applicationInteracted with Business Analysts to understand the requirementsDeveloped and executed Test Cases for the application under test (www.pri-med.com)Reviewed QA test cases with Business AnalystsInteracted with QA team during functional testingAttended team meetings with Development, QA and UATUpdated QA test cases on every build/releaseResponsibilities include writing and maintaining test plans, execute test cases and maintain software issues in TestTracker.Web Content management testing of Web site using Interwoven content management tool.Performance TestingBrowser compatibility testing on most versions of IE, Netscape, Firefox.Testing included webpages in Weblogic.Client: Wellington Management, Boston, MA (5/05-9/05)Trading Transaction IS Group at Wellington Management.Worked on the Corporate Actions Outsourcing Project responsible for testing and analyzing account positions for current and back-trading activity on a daily basis.Running and verifying results of SQL scripts using queries built on PL/SQL- Developer and maintaining archived records in UNIX.Used Test Director to track issues.Client: OneBeacon, Foxboro, MA (8/04-11/04)Worked on upgrades and changes to On-line Insurance/Casuality Claim system.Responsibilities included writing and executing Test Plans, reporting and verifying software problems.Environment consisted of client/webserver processing as well as updating data on mainframe.Client: Eagle Investment Systems (4/04-10/04)Writing test plans for Eagle Star. Modifying Unix test scripts for automated testing and reporting software problems by offshore team and informing stakeholders of issuesClient: Investors Bank & Trust, Boston, MA (1/04-3/04)Lead Test Engineer for Mutual fund trading project for Dublin office using Access.Responsible for writing Test Plan, Test Cases, informing project management of testing progress.Client: FM Global Norwood, MA (10-03-12/03)Writing, executing, updating test plans.Reporting and verifying defects of new verison of Horizon Manger, a Client-Server database application for field engineers.Tools used included Rational ClearQuest, and Clarify.Client: Fidelity Trading Boston, MA (6/03-8/03)Responsibilities included testing and verifying changes and fixes to Fidelity customer web pages.Writing and executing test scenarios base upon Business Requirements.Client: MassMutual, Springfield, MA (1/03-5/03)Responsibilities included writing and executing test plans, reporting and verifying software problems for Mutual Fund Client Processing System.Testing included front end manual and automated using Winrunner.Backend testing included using SQL queries and data retrieval for Sybase database. Used Test Director to track issues and execute scripts.Client: Fidelity Trading (1/02-8/02) (9/00-5/01) (1/96-10/97)Responsibilities include writing and executing test plans, reporting and verifying software problems for Web based Trade Processing system. Test cases written and maintained in Mercury test suite.Used Test Director to track issues and execute scripts.Platforms tested included Windows Versions NT5 NT6, ME, 98se Professional 2000 and different versions of Netscape and Microsoft IE.Client: Aether Systems Marlborough, MA (8/01-12/01)Quality Assurance Testing for Client/Server application involving real-time police reporting system.Responsibilities included writing, executing manual and automated tests using Rational Robot, reporting and verifying software problems and fixes.Testing including Web GUI testing for Windows and Java compliance and verifying XML files on desktop, laptop and Palm OS.Client: Genuity, Cambridge (7/00-9/00)QA Circuit Order system, on Oracle v7 database. Testing cycle consisted of receiving specification and algorithms from development for development of accounting reports based on voice/data leased circuit lines usage.Writing test plan based on the specification and algorithms and detailed test cases using specific data base lined in the test data base. Verification was by SQL queries.Client: CVS Woonsocket (11/98- 4/00)System Test Architect for new Pharmacy Workflow. Responsible for writing Test Plan, Test CasesRecording test defects, verifying fixes, organizing UAT with business users and informing stakeholders testing progress of Project.Client: Liberty Mutual (08/98- 11/98)QA/UAT testing for Auto Insurance claims processingEDUCATION: AMERICAN UNIVERSITY, Washington DCBachelor of ArtsSUFFOLK UNIVERSITY, Boston, MAMaster of Arts

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