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Resume  Manaka Ellen SachikonyeSelf-motivated, hard-working, and ambitious man whose interaction with diverse peoples has built versatility and an ability to think laterally.SKILLSCandidate's Name
Customer serviceProblem solvingInventory control.PERSONAL ATTRIBUTESAble to work under pressure.Team PlayerFast learnerGood at multi-taskingGreat communication skillsFlexible and adaptableHOBBIESSightseeingHikingTravellingGamingCONTACT DETAILS/PERSONAL DETAILSMOBILE PHONE NUMBER AVAILABLE HOME AND POSTAL ADDRESS 4060 Elderberry ForneyTexas 75126E-MAIL EMAIL AVAILABLEEDUCATION:SKILLSHigh School CertificateSKILLSWORK EXPERIENCEDates: June 2023 to March 2024 Company: Navient Position: Customer Service Agent Responsibilities:Providing introductory information to prospective and new customersEnsuring that consumers are satisfied with products or services by handling complaints and inquiries.Following up with clients or customers by phone or email to check that theyre still satisfied with the service.Letting customers know about additional products or services that might benefit them.Determining the quickest, most effective ways to answer a customers questions.Escalating queries and concerns, when necessaryTroubleshooting common issues with products or servicesWorking with a team of customer service agents and other departments to find appropriate solutions to problems. Dates: January 2023 to June 2023 Company: Brookshire Position: Bakery Clerk \Cashier Responsibilities:CashierProviding customers with fast, friendly, accurate and safe service.Proactively seek product/project knowledge to provide customers with information and identify selling opportunities.Escalation of customer issues, expediting price checks,Process checkout and/or return transactions, as well as monitor and maintain the self-checkout area. BakeryAdhere to quality control and food safety standards by stocking and rotating baked goods.Assist bakery personnel with preparing, packaging, labeling, and maintaining product displays.Maintain stock levels and product quality by monitoring dates, appearance, and storage temperature controls.Assist customers by answering questions on products. Dates: December 2021 to Dec 2022 Company: Walmart Position: Inventory Clerk Responsibilities:Maintains inventory accuracy for the facility by binning and picking merchandise.Labeling Items with price and barcode labelsPacking shelves and zoning; organize receiving.Tracking stock levels on shelvesNotifying supervisors and managers of inventory levels Dates: February 2019 to November 2021 Company: Texas Care One Position: PA Responsibilities:Client scheduling and follow up, appointments,Handling confidential records, filing, and receptionist duties.Answering multi-line telephone system in a courteous and timely manner, taking accurate messages,Answering pertinent questions.Scheduling appointments in accordance with scheduling guidelines,Maintaining all files in an organized and accessible manner, updating information.