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Title Customer Service Secret Clearance
Target Location US-VA-Fredericksburg
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
219 N Randolph Rd Fredericksburg, Virginia 22405 PHONE NUMBER AVAILABLE EMAIL AVAILABLE ProfileFriendly and engaging team player and leader with over 22 years serving the U.S. Navy as well as 6 years in education. Detail oriented and experienced as a configuration, data and Sharepoint manager. Currently have an active Secret clearance. A multi-tasker who excels at content management with a track record of great customer service and customer satisfaction. Able to work independently and follow direction/guidance well.PUBLIC SCHOOL TEACHER  MATHEMATICS AUGUST 1984- JANUARY 1990 Taught algebra and general mathematics for grades 7-10 Extensive experience in writing effective lessin plans Taught Scholastic Aptitude Test (SAT) prep course Taught mathematics in the Adult Education Program Assistant cheerleading coach for 2 years.DATA MANAGER  SYSCON CORPORATION, DAHLGREN, VIRGINIA JANUARY 1990  MARCH 2001 Created a training program for the Aegis Training Center from Lessons Learned from Desert Shield ensuring staff members were able to perform confidently and effectively in all positions. Maintained a classified database containing ship operational qualification scores. These were part of classified presentations during an annual Weapons System Performance Review held annually in California. Was part of an analysis/test team troubleshooting reported computer program problems. Was a member of the Combat System Ship Qualification Trials (CSSQT) Analysis Team at the Pacific Missile Range Facility (PMRF) on Kauai, Hawaii. This Team performed nightly data analysis based on data recorded during the exercises. Delivery of analysis was sent to ship each morning. Final report was presented at a System Engineering Technical Review (SETR) or Mission Rediness Review (MRR). The purpose of the review was to ensure ship readiness for deployment. Supported Reliability and Availability testing aboard the USS John McCain ( DDG 56). This was testing done to test computer availability without interruption as well as consistent redundancy. was in charge of software build memos delivering ship baseline to the Fleet. DATA ANALYST  NAVAL SURFACE WARFARE CENTER/COMMAND AND DECISION BRANCH, DAHLGREN, VIRGINIA MARCH 2001  2010 Was a Member of the Change Control Board (CCB) reviewing Computer Program Change Requests (CPCRs) for severity and regression Was part of an analysis/test team troubleshooting reported computer program problems. Was in charge of baseline builds writinDATA/CDRL MANAGER  NAVAL SURFACE WARFARE CENTER/RADAR BRANCH, DAHLGREN, VIRGINIA MARCH 2010  PRESENT Was a Member of the Change Control Board (CCB) reviewing Computer Program Change Requests (CPCRs) for severity and regression. Was part of an analysis/test team troubleshooting reported computer program problems. Stood up and maintain 5 separate Sharepoint sites and manage setting up user groups, managing user access as well as content for the classified and unclassified systems. Stood up the Configuration Management team for SPY-6 Radar. Was the Configuration/Data Librarian. Duties included physically and electronically housing and tracking all documentation, test artifacts, reports and and test data for SPY-6This included datatransfers from Windows environment to Linux environment and tracking in both areas.Tracking responsibilities included reports on metrics and data requests from other agencies requiring tranmittals to transfer requested data. Was the designated tertiary Control Point (TCP) allowing me to be able to sign for classified material at the Data Center as well as carrying classified material. Setup the CDRL delivery structures and distribution groups as well as maintaining artifacts for contractual purposes. Procure needed test equipment, computers and software licenses. Help users troubleshoot Sharepoint problems and answer users requests. Prepare data and computer equipment for delivery to test sites here in the United States, overseas and to ships. Am a member of The Advanced Radar Operations Scrum team using the Agile processing to complete assigned tasking. Was Scrum Master for the Air Missile Defense Radar scrum team writing stories to assign to the teams. Participating in Sprint builds, backlog refinements and Sprint retrospectives. Acted as Data Manager on the Request for Proposal (RFP) for the follow-on contract for Air Missile Defense Radar cultivating strong relationships with customers at the Washington Navy Yard. Acted as Data Manager for the Advanced Digital Radar (ADR)on the Request for Proposal (RFP) team. While working with the Marine Corp Ground to Air Tactical Object Radar ( GA/TOR), performed the. Physical Configuration Audit (PCA) for Mine-Resistant Ambush Protected(MRAP) in conjunction with Catapillar Corporation. This was to ensure the armored MRAP met physical specifications.EducationBACHELOR OF SCIENCE IN MATHEMATICS MAY 1984 BARTON COLLEGE WILSON, NORTH CAROLINATEACHER CERTIFICATION AUGUST 1984 OLD DOMINION UNIVERSITY NORFOLK, VIRGINIA Database Maintenance Sharepoint Content troubleshooting and maintenance Excellent interpersonal and communication skills Poised under pressure Experienced in Microsoft programs ProcurementActivities and InterestsTheater, cooking, history, travel

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