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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryExperienced, goal-oriented Medical personnel with over 6 years experience in the medical field. Provides superior customer service, troubleshooting skills, and the ability to quickly identify issues and requests and translate resolution as well as educate. Great time management and team player that is organized and detail oriented.Technical SkillsMS Office 2010 suite, Microsoft Outlook, PowerPoint etc.Ticketing Systems: SalesforceType 50 wpm.Professional ExperienceSchool Health Assistant Riverside Elementary School Orlando, FLResponds to internal and external customers in a timely, accurate, courteous and empathetic manner representing OCPS in a positive light.Administers first aid for minor cuts and injuries and provides care for ill students (not chronic conditions).Reviews immunization records for compliance and completes/reviews medical records in students cum folders.Dispenses medication to students. Conducts vision/hearing screenings as well as scoliosis screening. Conducts follow-up on health screenings and referral to Learning Community-based RN as necessary.Assists with blood sugar monitoring (diabetes)/inhalers (asthma)/Epi-pen administration (allergies). Provides specialized care for chronically-ill/medically-fragile students as assigned by the Learning Community-based RN. Inspects for head lice.Administers CPR and other emergency procedures, as needed. Recognizes and reports child abuse/neglect. Notifies parents in case of medical emergencies or illness; fills out emergency forms; files forms for later retrieval.Maintains medication forms to dispense medication to students; tracks amounts given; sends records to parents; prepares weekly and monthly reports. Records number of students seen and purpose for clinic visitation; tracks number of students as well as statistical data relating to reasons for clinic visitation.Implement knowledge of the Response to Intervention model in both academic and behavioral structures. May perform general clerical duties, as needed. Responsible for keeping up to date on current technology, as job appropriate, being used by OCPS. With the support of the district, attends training to ensure skill level in various technologies is at the level required to perform in current position. Responsible for timely and accurate information they maintain as part of their job responsibilities.SMS National Longwood, FLDME Coordinator April 2017-October 2017Work ReferralsUpdate and coordinate vendors to injured workers homeWork with adjusters, doctors and insurance companiesFilingDocumenting in 360 softwareFaxing of documentsHeavy emailing of documents to hospitals, nursing homes, etc.Aspire Health Partners Orlando, FLMedical Assistant May 2016- November 2016Monitored medication and maintain accurate records to agency standardsArranged medical appointments for the residential clientsReviewed prescribed medications with residents; purpose, dosage, sideDeveloped plans and monitor progress related to client treatmentTransported clients as neededProvided direct a hands-on skills training and aid clients in developing daily living skills.Interacted with clients, knowing, understanding and respecting their rightsAspire Health Partners Orlando, FLBehavioral Health Technician April 2016- May 2016Monitored clients during daily activities including work, meals and recreation to ensure compliance with program commitments and regulations.Observe client and facility conditionsMonitored clients telephone conversationsAssisted clients in accessing program resourcesConducted searches of rooms and personal belongingsReview prescribed medications with residents; purpose, dosage, sideVaco Employment Agency Maitland, FLAssigned to: Orange Lake Resort Kissimmee, FL Club Counselor March 2014- May 2014Verified credit on pending rental applicationsThoroughly examined, evaluated and processed rental applications for clients.Provided excellent customer service support to all clients.Educate owners on the details of their product so they can maximize the value of their ownershipComcast Aston, PADispatcher February 2013 July 2013Professionally answered and directed all incoming calls via multi-line phone systemProvided support for calls from technicians.Acted as a liaison between Customer Service Department and techniciansInputted and retrieves subscriber account data and made notations as neededAnyika Enterprises Darby, PAAdministrative Assistant December 2011 - December 2012Professionally answered and directed all incoming calls via multi-line phone systemScheduled meetings as well as coordinated national travel arrangements for the CEO.Ordered and maintained company supplies for office.Created processing manuals for new employees detailing policies and procedures rental processWaWa Markets Inc. Philadelphia, PACustomer Care Associate November 2009 September 2013Provided customer service supportResponded to customer requests in a timely manner.Operated the point of sale pursuant to corporate standards while maintaining proper cash levelsExecuted safety, security, quality and store operations policies, procedures and practices.Stocked new store shipment and placed on displayFamily Dollar Yeadon, PACustomer Service Associate June 2009 May 2010Greeted customers and provided an enjoyable shopping experienceCommunicated with management regarding customer requests and vendor-related concernsProvided customer service supportAnswered questions in regards to products and servicesCVS Pharmacy Yeadon, PACashier June 2008 June 2009Operated cash register including cash transactions, checks, chargesFollow company policies and procedures regarding cash register performanceGreeted customers and provided an enjoyable shopping experienceAnswered and assisted customer telephone inquiries and requestsAssisted Pharmacy personnelEducationPenn Wood High School Lansdowne, PAHigh School Diploma September 2006 June 2009Lincoln Technical Institute Philadelphia, PAMedical Assistant certificate May 2009 April 2010Eastern Gateway Community College January 2021-PRESENTYoungstown, OH (ONLINE)Healthcare Management- Associates Degree(30 credits earned) |
