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Click here or scroll down to respond to this candidateCandidate's Name
St. Paul, MN Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARY OF SKILLS Ability to prioritize and remain focused on the essence of an issue Excellent with customer support services, excellent team-building skills Skilled at learning new concepts quickly while working well under pressure Knowledge of Medical Terminology/UB92 and HCFA 1500 form Skilled in administrative and office procedures Electronic claims submission Hmong-Fluent in Reading & Writing Exceptional attention to detail, superb organization and time management Microsoft Office, Excel, PowerPoint, Access, Outlook 60 WPM /10-keyEXPERIENCEArubah Emotional Health Services 705 42nd Ave Mpls, MN 55412 Feb 2024 - Current Posting ERA payments using Procentive Review all claims and make correction before submitting claims Resolve denial instances, review insurance Explanation of Benefits Correspond to health care insurance to track and maintain all account receivable Review all billing issues, troubleshoot rejections, denials, and appeals Contacting clients to make payment and update COB Suspend service if balance is over 500 (email client and ticket therapist) Duplicate billing check- Monthly Manage clients payment plans and run reports for invoice Review Collection Module once a week to resolve unpaid claimsEnrollment/Registration CoordinatorHmong College Prep Academy St. Paul, MN 55108 July 2022 Feb 2024 Register new student using Gateway and create cumulative folder for new students Follow up phone calls with Parents to make sure they provide all documentation for students Review applications/enrollment paperwork and make necessary changes as required by local regulations Fulfill internal and external student records request and keep all documentation confidential Provide customer service to students, parents, staff, and administrators, this includes responding tophone calls, fax, and email requests in a prompt and accurate manner. Coordinate open house and welcome new families to HCPA Skyward-putting in orders for office supplies Interpreter for parents/students Scan all documents for new students and additional duties as assigned by ManagerAdministrative AssistantHmong College Prep Academy St. Paul, MN 55108 Nov 2021 July 2022 Maintain front desk direct all phone calls Support staffs, teachers & student traffic support Maintain and monitor calendar for meetings and conferences Visitors, Raptor logs, PA announcements, safety announcements & safety duties/pull fire alarm Hold parking permit spreadsheet & maintain updates and distributes confidential secure documents for all staff Parents pick up report & check in student for parent pick up New student first day check in student, print student schedule, and take picture for ID Skyward placing orders for in-house supplies request & PPE request supplies and keep track of all supplies Monthly parent newsletter Interpreter for parents/students Other projects as assigned by ManagerMedical Billing/Payment Posting Reconciliation September 2012-June 2017Dean Clinic-Corporate Offices, Madison, WI Perform completion of claims to payers Submit billing data to the appropriate insurance providers Resolve denial instances, review insurance Explanation of Benefits Post payments to the billing system using Epic Manage supporting documentation for retention and record keeping Ensure allowances, adjustments and write-offs are posted correctly and ensuring the accurateand timely processing Post electronic remittances (ERA) and EFT payments Correspond to health care insurance to track and maintain all account receivableClaims SpecialistAllied Interstate Incorporated, Minneapolis, MN August 2008-August 2010 Make outbound calls to health care insurance Answered incoming calls Collected claim information from health care insurance Make sure claims are processed correctly Resolve denial instances, review insurance Explanation of Benefits Post payments to the billing systemBilingual Program AideMinneapolis Public Schools, Minneapolis, MN September 2007- June 2008 Assisted site staff in delivering educational programs/services to students Facilitated the integration of students Participated in staff development/professional growth activities Responsible for school improvement plan and professional development planTeacherSacramento Unified School District, Sacramento, CA October 2005- June 2007 Developed and maintain lesson plans and activities Scheduled of activities and behavioral climate conductive to learning Worked cooperatively with supervisor and supportive staff in attempting to resolve behavior problems Prepare progress report in preparation for parent conferencesTeacherChild Development Children Center Inc., Elk Grove, CA December 2002- November 2004 Developed and maintained lesson plans and activities Schedule of activities and behavioral climate conductive to learning Developed and maintain lesson plans and activitiesOffice ManagerDr. Arishins Chiropractic, Sacramento, CA February 2000- December 2002 Greeted and directed visitors / customers to their destination and provided general information Answered multi-line telephone, routed calls, and took accurate messages Performed faxing, photocopying, and filing duties Maintained office organized and sanitizedEducationRasmussen College Associate of Applied Science (Information Systems Management)8301 93rd Avenue North, Brooklyn Park, MN 55445 Sep 2010- May 2013Sacramento City College Child DevelopmentTeachers Associate Certificate Expired 20103835 Freeport Boulevard, Sacramento, CA 95822 Sep 2000 Jan 2006 |
