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Click here or scroll down to respond to this candidate Candidate's Name
North Branch, MN | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE | LINKEDIN LINK AVAILABLEOBJECTIVE
With my analytical skills, management experience, and marketing expertise, I am looking for an exciting position where I can further develop my skills and contribute to an organization and team.EXPERIENCE
Target Corporation | Fridley, MN
Warehouse Worker Lead Warehouse Worker & Trainer September 2022 Present Certified to operate order picker and reach trucks to efficiently locate and scan cargo into designated areas. Train new hires on how to properly store cargo in transit sheds and ship holds according to warehouse regulations. Sort, load, and organize designated boxes into semi-truck trailers with pallet jacks, double riders, and tugger forklifts while maintaining 100% productivity.Denny s | North Branch, MNGeneral Manager May 2022 August 2022 Oversaw all restaurant operations, effectively managed a team of 15-25 staff members, implemented strategies to boost guest count and sales, and consistently achieved controllable profit targets. Promoted a culture of exceptional hospitality and customer delight by enhancing operational efficiency. Maintained a weekly goal of 25% labor and 18% food cost and controlled operational costs. Expertise in managing food costs, ordering food and supplies, handling cash, and managing inventories.Restaurant Manager October 2021 April 2022 Recruited, trained and empowered employees to achieve key performance indicators. Maintained clean work environment to follow FDA and OSHA regulations.Wells Fargo | Shoreview, MNBusiness Phone Banker December 2018 December 2019 Matched members to products and services meeting current needs and expected lifestyle changes. Answered 60-70 calls per day while meeting performance standards. Resolved complaints through root cause analysis and service recovery to retain existing clients.Comcast | Minnetonka, MNCustomer Service Associate Retention December 2017 November 2018 Maintained a calm and friendly demeanor while answering 60-70 calls per day. Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices. Informed customers about billing procedures, processed payments and provided payment options.Merry Maids | Hopkins, MN
Quality Assurance Supervisor October 2014 December 2016 Followed up on deviations from quality assurance procedures by reviewing subordinates' cleaning results. Analyzed quality assurance data to identify trends and develop and implement corrective action plans. Determined training needs of staff and organized training interventions to achieve quality standards.EducationUniversity of Maryland Global Campus | Aldephi, MD Graduated August 2024Bachelor of Science in Business Administration, Minor in Marketing GPA: 3.769/4.000 Dean s List: Spring 2023, Summer 2023, Fall 2023, Spring 2024, and Fall 2024High School DiplomaHumboldt High School | Saint Paul, MN Graduated July 2014 GPA: 3.94/4.00CertificationManagement CertificationUniversity of Maryland Global Campus Completed May 2024Accounting Foundation CertificationUniversity of Maryland Global Campus Completed May 2024Digital Marketing CertificationUniversity of Maryland Global Campus Completed May 2024Decision Support for Business CertificationUniversity of Maryland Global Campus Completed August 2024Email Marketing CertifiedHubSpot Academy Expired December 2025LanguageHmongNative Full Professional ProficiencyHard SkillsSoft Skills Proficiency in all Microsoft Office Software tools
Database management
Project management Social Media Management Software Development Life Cycle (SDLC) Communication skills Team oriented
Multi-task with focus and follow-through Time management and organizational skills Innovative thinking
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