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Click here or scroll down to respond to this candidate Candidate's Name
Based in Chicago
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Summary Results-driven professional with a strong background in sales, client management,
and business development. Proven track record in exceeding sales targets, building
long-lasting client relationships, and leading cross-functional teams to achieve
business goals. Skilled in developing sales strategies, negotiating contracts, and
delivering exceptional customer service.
Experience 2020 - Now Bartender/Manager
First Draft | Grayslake IL
Led e orts that resulted in a 33% increase in sales by cultivating relationships with over
40 customers daily, e ectively upselling products, and enhancing customer satisfaction
Team leader and point of contact for customer resolution, successfully deescalating
owners involvement
Successfully managed a portfolio of clients, achieving a 30% reduction in transaction
errors through diligent journal reviews
Developed and maintained strong client relationships, leading to high retention rates
and consistently meeting sales targets
2022 Beverage and Hospitality Intern
Margaritaville Lake of the Ozarks Resort | Osage Beach MO
Cross-functionally collaborated with the hospitality team on a business strategy to
exceed customer expectations
Trained employees on proper use of POS systems, improving accuracy of guest
acknowledgement and correctly acknowledging the guests involved
Developed strategies to improve customer satisfaction and retention
Created and facilitated an environment of hospitality to meet customers personalized
needs
Managed inventory across multiple vendors
2019-2021 Account Manager
Drapery Connection | Downers Grove IL
Facilitated an average of 20 customer outreach calls and sales leads per week
Conducted weekly journal transaction reviews, resulting in 30% savings from error
correction
Consulted with customers and built relationships
Prepared daily bank deposits with 100% accuracy
Collaborated with cross-functional teams to support the marketing and operations goals
for the company
Education 2022 University of Missouri, BA in Parks, Recreation, Sport and Tourism
Emphasis in Sports Management, Minor in Journalism
Relevant coursework: Marketing Strategies, Business Development, Sales
Management, and Consumer Behavior
Philanthropy Organized various activities surrounding charitable events such as Yappy Hour in
Columbia Missouri
Utilized interpersonal skills in directing guests around the NCAA Tournament in Kansas
City
Enforced task management during Feed My Starving Children
Accomplished 450 hours overall in charity/volunteer work
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