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Click here or scroll down to respond to this candidateI am looking for part-time project or contract work as I have +25 years of proven productivity working remotely with references.MOST RECENT EXPERIENCEHomeowners Association Board of Directors (4/2023 Present) Vice President/Safety and Security (including IT/Media) Staffing, contracting, auditing, reviewing policy and other property management issues coupled with overall modernization of all aspects of the management of our HOA. Lead the comparison of several vendors, steered the final contract, and developed the implementation and set procedures and policies of a full access control system for 947 doors. Popmenu (1/2020 -4/2023) Contract Menu Builder Provided data entry and quality assurance for SaaS platform to the restaurant and hospitality sector. Replicated or deciphered menu content, transferred to platform, QA for input and functionality errors. Troubleshot issues, coordinated with cross functional departments when necessary to reach resolution. Utilized analyzing thinking to advocate product features and recommendations on customer behalf (system is customer conversion system).Global Solutions, Inc. (1/2007 11/2019) Telecommunications Account Manager provided automated and manual approaches to identifying billing errors using well established vendor relationships built during dispute and order management. Projects with multi-level teams across departments reviewing CSRs, validating pricing, MACDs, escalations with vendors and coordination with customers IT teams, port orders for local and toll-free services, tracking of change in service projects, verifying billing and working with the vendors on all disputes. Data upgrades for circuits as well as voice services - managed inventory and billing management. Local, data and wireless complex monthly invoice management included complex dispute management and refunds. Mobility inventory and monthly reporting included optimization and zero usage/terminated employee disconnects as well as implementing company policies to reduce costs. PERTINENT EXPERIENCEGrew a self-starting bi-annual childrens consignment sale to over Gross Sales over $250k annually for 2- 5 days sales including securing and managing over 250 sellers, a final loyal customer mailing list of over 4,000 and all aspects of marketing and accounting of the business. 100% effort 90 days annually for profits of over 30% with portions of contributions made to a womens shelter. Processes copied by local organizations and schools. (7 Sales 2000-2004)Elementary School Parent Teacher Organization President for 3 years. Responsible for coordination of parent volunteers to benefit the school and disbursement of annually raised funds of $100k+ to supplement schools funds while solidifying relationships with administrators, faculty, and community. (2000-2004)Various remote positions auditing fair lending for banks, staff accountant for a wholesale nursery distribution company, and medical billing for BCBS and Medicare/Medicaid. SKILLS (References Provided Upon Request)Microsoft Office including intermediate Excel and PowerPoint, Outlook, Google/Gmail Suite, Various SaaS systems, 10-key for data entry and financial analysis.FORMAL EDUCATION (100% Self Financed)University of Richmond, E. Claiborne Robins School of Business - Accounting emphasis and BS Marketing MICHELL CHAMBERS JONES8632 Stone Harbour Loop, Bradenton, FL 34212 PHONE NUMBER AVAILABLE EMAIL AVAILABLE |
