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Title Customer Service Human Resources
Target Location US-FL-Davenport
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Wellborn DriveDavenport, FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEJob Related Summary:Over 10 years of experience in Sales, Customer service Payroll and Human Resources.Experience in Servicing accounts, data collection and reporting on distribution audits, Payroll processing.Proficient in Microsoft Office Suite.Experienced manager in store operations.Excellent communication and interpersonal skills.Summary:A dedicated professional with work-related strengths in payroll, HR benefits, sales and customer service areas.Skills:Microsoft Office SuiteVisio TechnicalH R SoftAdobe PhotoshopProfessional Photographer VideographerEducation:B.A., Psychology, Montclair State University, Upper Montclair, NJProfessional Experience:CVS pharmacy  Woodbridge, NJ March 2017  December 2020 -retiredShift SupervisorResponsibilities:Supervise and train store employees on procedures and delegate daily responsibilities.Responsible for store openings, closings, and cash deposits.Set store to planograms and make sure all stock is out and up to date.Maintain consistent customer service and provide any service or solve issues as they arrive.Watson Photography - Hightstown, NJ February 2001  October 2022 -retiredPhotographer / Owner (Part time)Responsibilities:Provided professional photographic and video services to the general public.Marketed and recruited potential business clients during trade expos and customer referrals.Trained and developed two employees on equipment and techniques of marketing.Supervise staff of 3 on all photographic and video responsibilitiesRed Wing Shoes - New Brunswick, NJ January 2008 - September 2016Mobile Sales RepresentativeResponsibilities:Sold Red Wing safety shoes and accessories to clients.Marketed product in region.Serviced accounts from central NJ, throughout tri state as well as upstate NY.Generated sales leads and trained employees on driving box trucks for sales.Lors Photography Studio - Union, NJ July 2004 - January 2008Sales RepresentativeResponsibilities:Sold Portrait and Yearbook photography to High Schools and Middle Schools.Responsible for creating new sales growth from Central Jersey to Cape May.Territory also included Philadelphia and Bucks County Pa. Created salesPamphlets, did cold call visits to generate sales and sales leads.Serviced various school accounts with customer service as needed.Church & Dwight Co. Inc. - Princeton, NJ June 2003 - June 2004Payroll CoordinatorResponsibilities:Processed ADP payroll for corporate headquarters and other plant locations.Verified data and created weekly and monthly reports on ADP Report Writer or Excel.Updated payroll entries in SAP system for monthly finance reports.Researched and resolved various tax and payroll related issues.Advantage Pezrow - Ramsey, NJ March 2002 - June 2003Merchandise Sales RepresentativeResponsibilities:Was responsible for data collection and reporting on distribution audits.Executed authorized work on planogram resets, price checks and new items.Set up fixture assembly and placement for promotional point of sale activity.Impower.com - Princeton, NJ January 2000 - February 2001Human Resources RepresentativeResponsibilities:Maintained Human Resources Information System and compile reports from database.Set up compensation ranges, guidelines, procedures and recommended objectives.Performed all aspects of payroll processing on ADP for all regional offices.Created and maintained company organization charts on Visio software.Counseled employees on various benefit plans in addition to other generalist duties.Towers Perrin - Philadelphia, PA June 1998 - July 1999Implementation SpecialistResponsibilities:Responsible for designing, customizing and maintaining benefits administration systemsDefined Benefit, Defined Contribution, and Health and Welfare.Coordinate weekly file transfers from ADP to Fidelity and Pension Manager Systems.Managed multiple projects and provided support for the customer service team.Analyzed client benefit plan docs and tested system functionality.Cyanamid / American Home Products - Princeton, NJ April 1993 - December 1997Human Resources Information CoordinatorResponsibilities:Was responsible for Human Resources Info systems and payroll for over 1000 employees.Provided monthly headcount of new hires, terms, and department transfer activity.Created and maintained company organization charts on Visio software.Coordinated, with executive staff, and developed charts for annual succession planning.Managed projects such as salary budget projections, 401K and open enrollment.ADP Mangistics - New York, NY December 1990 - April 1993Conversion Account ExecutiveResponsibilities:Installed ADP Easypay Payroll for new clients and upgrades for existing clients.Investigated and resolved payroll processing discrepancies and conversion problems.Supported large revenue accounts by updating customized reports.Trained clients on payroll input and conduct seminars on product differences.Nobel Lowndes - East Orange, NJ August 1988 - July 1990Human Resources Information Systems & Payroll SpecialistResponsibilities:Processed ADP payroll and set up satellite offices to use Procomm/Mirror file transfers.Automated and maintained personnel and benefit records on in-house database.Conducted seminars on benefit elections and policies during new hire orientations.Created all payroll reports using ADP, Access, and Excel software.Automatic Data Processing - Cliffton, NJ August 1984 - August 1988Personal Computer RepresentativeResponsibilities:Provided clients with instructions on payroll and personnel data input.Assisted National Accounts with overall customer service and basic computer support.Assessed computer malfunctions, payroll/personnel errors and expedited problems.Counseled clients on Federal, State, quarterly and year-end tax filing.Kmart Apparel Corporation - North Bergen, NJ August 1982 - August 1984Department ManagerResponsibilities:Managed staff and overall operation of two retail departments.Supervised, trained staff, and created daily work assignments.Created quarterly floor plans to increase sales and merchandise turnover.

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