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Street Address  Breed Hollow RdHorseheads, NY Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEPeople Make Us, Inc, Tampa, Fl -Customer Service Coordinator IIOn assignment for Corning Incorporated, Corning, NYJune 2024 - PresentSupports CET Customer Service team. Provides order management support to business customers (order entry, order maintenance, logistics, inventory review, price updates, etc.) and support metrics. Delivers professional, first line inter-face for customer correspondence including providing conflict resolution. Maintains records of customer profiles and prepares status reports. Position acts as a liaison between customer and business. Identify and act on supply issues to minimize impact to the customer. Thoroughly and accurately follows detailed standard procedures and performs duties within prescribed time frames.Noramtec Consultants Inc., Rochester, NY  IT Project AdministratorOn assignment for Corning Incorporated, Corning, NYMarch 2021 - November 2023Responsible for assisting the Project Manager and the various members of the team, this includes understanding project goals, deadlines, priorities, resource administration, financial management, and assistance with preparing presentations and general coordination/administration tasks. Assisted with Docusign and SOX requirements. Set up and maintained reports and budget trackers in Excel. Utilized various software for tracking of invoices, POs and resources such as PeopleSoft, Planview, Sharepoint, Docusign, Focusbuild, and other ad hoc programs and tasks.BRICO TECHNOLOGIES Elmira, NY  Office AdministratorNovember 2018 - March 2019Document financial transactions by entering account information. Substantiate financial transactions by auditing documents. Verify, allocate, post and reconcile transactions. Support month-end and year-end close process. Develop and document business processes and accounting policies to maintain and strengthen internal controls. Communicated effectively with clients and contributed to a strong client relationship through positive interactions with client personnel. Communicated with management and technicians on work status and client issues that arose.REPSOL OIL AND GAS USA, Horseheads, NY  Maximo AdministratorApril 2012 - September 2018Key Performance Indicator reporting. Asset creation and tracking. Maximo Maintenance tracking and scheduling of assets. Supply and distribution. Maintained Maximo Maintenance Call Center by creating work orders for planning and scheduling. Provided back up for the Maximo Scheduler. Implemented new processes to reduce duplication of work. Support of Company goals and values. Demonstrated ability toprioritize multiple tasks, meets deadlines, and provides quality service.EDUCATIONKEUKA COLLEGE, KEUKA PARK, NY  Bachelor of Science- Business ManagementSeptember 2013 - May 2015CORNING COMMUNITY COLLEGE, Corning, NY - Associates- General StudiesSeptember 2002 - May 2005SKILLSSolid CommunicationEffective Time ManagementAttention to DetailIndependantRemote Work ExperienceMicrosoft Office ExperienceProblem SolverMilitaryUNITED STATES ARMY RESERVESE-4 Specialist- Armorer/Supply ClerkGained solid working knowledge of team building and group cohesion under stressful situations. Maintained responsibility for security and appropriate use of weaponry and ammunitions. Also maintained inventory control of supplies.