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Click here or scroll down to respond to this candidateCandidate's Name
Street Address covered wagon RdMcLeansville, NC Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEMulti-Unit Leadership / Profit Optimization/Employee Empowerment / Restaurant Management / Training & DevelopmentSkills:Good organization/time management.Interpersonal and relationship-buildingskills.DelegationForward-planning and strategyCommunication/Problem-solvingAdministrative and financial skills.Professional Experience:Currently Applebee'sGeneral manager2013- 2023Training restaurantDevelopment of managers and shift leadersDennys Restaurant, Thomasville, NC/ October 2008 - January 2013 Assistant Manager/General Manager/Area Manager/Regional Training ManagerPromoted (3) three times during management rolls.Leadership: keep employees motivated, resolve conflicts and make hard decisions when needed.Time Management: work with multiple stores and managers across a large region, coordinated visiting these stores managers were away from stores to ensure they were operating effectively.Implemented, taught, and created coaching/training for managers and staff to further develop their leadership skills. Coached and developed (15) fifteen hourly employees; were promoted into Supervisory and management rolls.Provided cross-functional management; directed 14 General Managers and Assistant Managers while providing general oversight of 160 employees.Demonstrated record of accomplishment by promoting employee training and professional development programs to target notable reductions in employee turnover through a firm commitment to operational and training systems. Safety focused with an attention to detail overseeing back and front-end restaurant teams.Managed Administration (payroll, P & L, Labor/Inventory, employee HR documents, & store products).Helped Group Mission Children in the Thomasville community in rebuilding homes & fixing houses for the elder.Toys for tots and donate can drive for local areas bring 1 can food drive for shelters bring in and get 10% of your meal. Adopt a family program for Christmas.YUMS BRAND, KFC, MI/Charlotte NC / January 2002 - October 2008 General Manager / Managed up to 30 employees, coached & developed (6) six crew members promoted into management. Increased revenue averaging 3-4% each year to bottom line, by keeping customer service & health codes up to highest standards. Maintain inventory, payroll, hiring and follow systems and processes. Damons Restaurant--Kitchen Manager. 1999-2002Denny's Restaurant--Host, cook, waiter, kitchen manager. 1994- 1999 Education:Ferris State University - 1991-1993; I refereed athletic high school and division 2 College games only went for a year and I have a referee certificate out of going to Ferris State Rogers High School - 1987 - 1991 - Graduate, Big Rapids, Michigan -- General Studies |
