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IS PROJECT MANAGER Software InfrastructureTechnology-focused leader experienced as a Project Manager, Test, Quality Assurance, and Release Manager utilizing PMO and SDLC methodologies including Agile, SAFe, Iterative, Waterfall, and CMSs XLC to accomplish strategic planning, project management, requirements management, and project execution.Articulate communicator skilled in delivering insightful presentations and strengthening relationships with business partners, peers, and leadership.Actively managed project scope & requirements; project budget, risks, and issues; and directed resources & vendors.Proven mentor and manager of multi-disciplinary teams in line with diligent performance initiativesHands-on, dedicated professional with over 20 years of project management experience.Employed the Capability Maturity Model and PMBOK through TFS, IBM CLM, HP ALM and corporate best practices for Project Management, Requirements and Systems Engineering, Software Development and Test, and Release ManagementPerformed oversight, budgetary and resource planning, prepared detailed project schedules, and employed Earned Value Management (EVM) to execute software and infrastructure projects and track performance.Coordinated the design and deployment of an AWS cloud-based architecture for Marylands state budget solution.SAFe, Agile, Iterative, WaterfallRequirements Development/ManagementService NowRelease/DeploymentMS Project & COBRAProblem Analysis & ResolutionCOTS, Microsoft Office, Visio, JIRACloud deploymentHyperflex, VCenter, VMWareGoogle Suite & TeamsCyber SecurityProject Planning documentsClient Relationship ManagementRisk ManagementQuality Assurance & TestPROFESSIONAL EXPERIENCEDMI, Inc., Bethesda, MD May 2020-PresentPMO Project Manager (Maryland Department of Information Technology/Department of Health)Migrated the Maryland Department of Health (MDH) datacenter resources to a private cloud consisting of over 400 VMs and 40 servers. Coordinated with the Cybersecurity team before and during the migration.Migrated multiple MDH local health departments and agencies to the private cloud.Responsible for the selection, management, & deployment of a Voice Over IP (VoIP) phone system for 11 State hospitals.Responsible for the selection, management, & deployment of the upgraded Maryland Workforce Exchange website.Responsible for the selection, development, and deployment of the Statewide Sexual Assault Evidence Kit tracking system (24 health organizations, 6 laboratories, 150+ law enforcement agencies.Responsible for the building infrastructure discovery phase of the State Center move project to downtown Baltimore.As a member of the cybersecurity recovery team, participated in the recovery from the MDH network incident, with a primary focus on Labs Administration and the local health departments.CUSTOM SOFTWARE SYSTEMS, Inc., Leesburg, VA July 2015-April 2020PMO Project Manager (Maryland Department of Information Technology, Dept. of Budget and Management)Project Manager for a 5-year contract to manage the upgrade of Marylands budget system using a customized COTS solution (BIDS), Agile methodology, and the AWS Cloud infrastructure.Member of a 5-person team responsible for crafting the RFP, proposal review and vendor selection, and design, development, and release coordination for the Department of Budget and Management (DBM)Responsible for development and management of system requirements using Agile Epics, Stories, and Acceptance Criteria. Responsible for planning the test and release for the States business process and vendor.Liaison to the Department of Information Technology to coordinate the States first AWS cloud-based solution.Instituted a service desk and risk management solution using Service Now and IBMs Collaborative Lifecycle Management (CLM) to manage risks, issues, defects, modifications, and change requests.Responsible for architecting the requirements lifecycle management process using Agile and CLM to manage scope and work including Agile Epics and Stories, defects, and resources.Wrote the Project Management Plan, Cybersecurity System Security Plan, Risk and Issue Management Plan, Change Management Plan, & the Quality Assurance Management Plan. Established and implemented the projects risk and issue management process.SRA INTERNATIONAL, INC, Windsor Mills, MD June 2014-July 2015Healthcare Integrated General Ledger Accounting System Project Manager Project Scheduler (CMMI ML3) (CMS)Worked with the functional, development, cybersecurity, infrastructure, test, and project teams to 1) coordinate the CMS HIGLAS Oracle EBS R12 financial system release and to 2) manage quarterly releases utilizing CMSs Agile XLC.Developed resource-loaded and leveled Integrated Master Schedules integrating 3 vendors (PMO, software, and cloud infrastructure) for the EBS R12 system release.Managed and executed the multi-year Agile release schedule for the Operations & Maintenance Task Order.Provided ongoing support to Program Control & Governance as a Control Account Manager for EVM, budget, and schedule management.As the PM, established & led the Change Management process to manage schedule, cost, and requirements changes.FISERV, INC., Owings Mills, MD December 2013-June 2014Quality Assurance and Test ManagerManaged a 9-member local and offshore Test and QA team responsible for the test, verification, and release of an Agile-developed, web-based customized COTS financial accounting application.Responsible for planning and defining test processes, procedures, and resources using HPs Application Lifecycle Management (ALM) to verify new functionality and perform regression, performance, and security tests.Created and managed a plan for automating the functional and regression test of new and modified functionality.Using TFS; performed resource, task planning, scheduling, and budget management for the creation of test documents.KForce, Inc., Hanover, MD October 2013-December 2013Project Manager (CMS)As the Project Manager, led 4 Project Coordinators, 1 Business Analyst, and 1 Database Analyst supporting the Center for Medicare & Medicaid Services (CMS) Transformed Medicaid Statistical Information System (T-MSIS) program.Provided technical direction on the collection and processing of Medicaid and CHIP data for 12 states.Representing CMS; coordinated meetings with state healthcare providers, prepared execution plans and schedules per the XLC, and mentored CMS on PMO and software development and deployment practices based on CMMI Level 3Provided daily status and technical direction to CMS.Maintained project requirements, budget, and risks and issues.INFOZEN, LLC, Rockville, MD March 2012-October 2013Project Manager (DHS)Provided functional management and technical direction to an IT organization that provided 24x7 datacenter coverage.Participated in TSAs project execution and Iterative development and release process for the development of new and enhanced functionality and infrastructure including requirements definition, design reviews, integration, and test.Co-chaired the change management process providing planning, review, and approval guidance to TSA leadership.INFOZEN, LLC, Rockville, MD March 2012-October 2013Project Scheduler Project Coordinator (DHS)Project Scheduler & Coordinator managing the software and infrastructure work scope for TSAs Office of Transportation Threat Assessment and CredentialingDeveloped and coordinated ten integrated, resource loaded, cross-functional Integrated Master Schedules managing infrastructure scope and schedule risk in support of the Operations and Maintenance organization.Using Service Now, coordinated planning, work scope estimates, and tasking between the Program Management, Engineering, Release, and O&M organizations.Worked with functional organizations to establish a configuration management process to plan, execute, and status progress per the Integrated Master Schedule with Earned Value Management.SONOTED, LLC, Baltimore, MD October 2011-February 2012Deputy Project Manager Coordinator (CMS)Working as the Deputy Project Manager on the CMS Medicare Advantage Prescription Drug program, supported the Program and Software Development Managers on two lines of business for four business intelligence software releases using CMSs Agile XLC methodology.Worked with the Program Manager to create budgetary spreadsheets and to prepare project progress presentations, monthly status reports, and project dashboards.3E TECHNOLOGIES INTERNATIONAL, INC., Rockville, MD May 2010-September 2011VPMS Program Manager (US Navy)Program Manager responsible for a group of 5 system engineers and one contractor for the planning, design, development, test, and deployment of a COTS-based Virtual Perimeter Monitoring Surveillance (VPMS) System at Guantanamo Bay, Cuba. The solution provides secure wireless surveillance protecting base personnel and infrastructure.Performed budgetary planning and scheduling, provided status using MS Project and EVM.Wrote and reviewed contract deliverables and change orders.Functional Manager, Network Solutions Group (US Navy)In support of the PMO, staffed and provided design, development, and test direction to 7 system and network engineers.Responsible for managing wireless infrastructure system requirements, design, integration, and onsite installation.Using Agile; documented design, configuration, installation, and test and release informationDocumented risks and issues identified by the functional team.INFORELIANCE, INC., Fairfax, VA September 2009  December 2009Project Manager, Quality Assurance, Integration and Test (USPS)Coordinated integration and test efforts for two lines of business including writing integration and test plans, procedures, and scripts, conducting test, and writing test reports for USPS approval with a budget of $10M.Interfaced with customer daily and established test and verification best practices for the organization.TEXTRON (AAI INCORPORATED), UNMANNED AIRCRAFT SYSTEMS, Hunt Valley, MD February 2005-August 2009Functional Manager, Test and Evaluation (CMMI ML3) (US Army)Performed budgetary planning, scope management, scheduling, and functional management for new and four existing Task Orders to plan and conduct test and to coordinate release and deployment.Provided input to weekly and monthly financial reports (DoD Format 1 and 5) using MS Project and EVMInterfaced with US Army PEO Aviation branch daily.GENERAL DYNAMICS ROBOTICS SYSTEM, Westminster, MD May 2004-February 2005Test, Integration and Systems Engineering Manager (CMMI ML3) (US Army)Provided technical direction to hardware, software, test, vendor, and integration staff regarding system requirements development and management, risk management, design, development, integration, test, and interface definition.Prepared and reviewed two proposals and led the proposal solicitation for the Armys GPS solution. This included the Integrated Master Plan, Integrated Master Schedule, budget, and WBS development.In accordance with review standards, established a program and change review board and a review and release process for documents, requirements, software, and hardware deliverables.SYSCOM, INC., Baltimore, MD March 2001-May 2004Software Development ManagerManaged an Agile team of resources responsible for design, development, and release of custom multi-platform hardware and software content management solutions using COTS products including Windows, IBM, and KOFAXParticipated in multiple client engagements defining the scope to design and securely manage documents and metadata collection, processing, and content management for state retirement agencies, educational institutions, and health institutions.Projects included: 1) managing case files for Baltimore Countys States Attorney office and permits for the Food Service Facility Permits office; 2) managing retirement documents for the Louisiana State Retirement System; 3) managing a content management solution for the City University of NY; and 4) managing a content management and retrieval system for the United NationsTeamed with Business Development to meet with clients to discuss content management solutions.REWARDSPLUS OF AMERICA, Hunt Valley, MD March 2000-March 2001Production, Test, and Integration ManagerProject Manager for the integration of two new benefit clients into the RewardsPlus voluntary benefits baseline.Promoted to Infrastructure Manager to manage RewardsPlus development, test, and production environments.STATE OF MARYLAND, Annapolis, MD October 1999-March 2000Application Services Senior Software ManagerAt the Administrative Office of the Courts Judiciary Information Services, managed a 75-person system engineering, software development, maintenance, test, and vendor team responsible for the development, deployment, and maintenance of 15 court case applications. These applications are used within the Circuit & District Courts.SCIENCE APPLICATIONS INTERNATIONAL CORPORATION, Falls Church, VA May 1999  September 1999HealthCare Program Manager (CMS)Program Manager for the CMS sponsored Medicare Contingency Planning contract (business continuity, DR)Lead the development of an SAIC assessment standard; conducted and documented the assessment, reviewed the results with CMS; screened high-risk contractors and recommended risk mitigation strategies.CALIBER LEARNING NETWORK, Baltimore, MD November 1998-May 1999Integration and Test ManagerIn a dot.com consisting of 75 people; staffed, managed, and performed project planning, budgeting, and scheduling; requirement analysis, design, and formal test and verification of e-learning products using CMM and Microsoft Framework methods.FIRST DATA CORPORATION (FIRST DATA MERCHANT SERVICES DEPARTMENT), Hagerstown, MD 1995-1998Vice President, Verification, and Integration (CMM ML3)Managed a $5M annual budget and a 20-person local and offshore Verification and Integration organization.Coordinated, integrated, and verified custom software credit card solutions resulting in a stable product baseline meeting financial goals. This process included the retailer, development, and sales organizations.LOCKHEED MARTIN CORPORATION 1979-1995 (US Army)Systems Integration Project Manager 1985-1995, King of Prussia, PAQuality Assurance, Test, & Verification Manager 1983-1985, Springfield, VAQuality Assurance Engineer/Component Engineer 1979-1983, Utica, NYEDUCATIONBachelor of Science (Mechanical Engineering Technology)STATE UNIVERSITY OF NEW YORK COLLEGE OF TECHNOLOGY at Utica/RomeTECHNICAL SKILLSDatabases:SQL Server, DATACOM, DB/2, Oracle, CICSHardware:Mainframes, AS/400, AIX/RS6000, SUN workstations, Windows Workstations, ServersOperating Systems:Windows, MVS/ESA, OS/400, AIX, UNIXLanguages:C/C++, Visual Basic, COBOLMethodologies, Practices & Standards:JIRA, Confluence, MS Project, MS Visio, Version OneAgile, Waterfall, XLC, Incremental, Iterative, Capability Maturity Model, PMBOK, ISO, lifecycle management tools (e.g., TFS, CLM, ALM)Francis T. BenvengaMarriottsville, MD 21104EMAIL AVAILABLEPHONE NUMBER AVAILABLE (C)