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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveMy Goal is to obtain a position where I can utilize my educational and professional background along with my proven expertise to maximize my full potential. With my knowledgeable, analytical, personable and efficient communication skills. I would be an asset to any company.ExperienceADMINISTRATIVE LOAN SPECIALIST HS FINANCIAL GROUP/MOHELA 11/2021 9/2024Responsible for proper maintenance of borrower accounts through the processing and completion of assigned correspondence and applicationsComplete borrowers requests based upon MOHELA established policies and procedures.Work tasks to analyzing borrower eligibility for each program and administrating the program on each borrower account deemed eligible.Work various error reports and data monitoring reports to make sure MOHELA reporting is in sync with the NSLDS error rates per MOHELA DL contract.Reports - Daily tasks volume statistics provided to applicable management.Perform a variety of data management functions, including paper and electronic records management, setting up and managing spreadsheets and databases, producing reports, replying to emails, compiling information and analyzing results.Handling clients confidential information, pertaining to student loans. Setting up payments, completed and securing a contract agreement with consumer.Certify accounts that have completed the repayment programDeveloped strong, proactive, customer-focused relationships while utilizing my customer service skills.Trained new team members on document review and calculationsADMINISTRATIVE SPECIALIST SUPERVISOR IMMEDIATE CREDIT RECOVERY 9/2014 11/2021Perform a variety of data management functions, including paper and electronic records management, setting up and managing spreadsheets and databases, producing reports, replying to emails, compiling information and analyzing results.Handling clients confidential information, pertaining to student loans. Setting up payments, after calculations are completed and securing a contract agreement with consumer.Certify accounts that have completed the repayment programDeveloped strong, proactive, customer-focused relationships while utilizing my customer service skills.Trained new team members on document review and calculations.EXECUTIVE ADMINISTRATOR & PAYROLL SPECIALIST CHICAGO PUBLIC SCHOOLS 06/2007 07/2014Prepared payroll journal entries; reviewed employee time reports for accuracyUsed various software such as, Kronos, EV4/EV5, ADP for payroll usage and other compatible programs.Reconciled and analyzed various accrual accounts for month-end procedures: payroll, prepaid expenses, and accounts payableAssisted in the formation of monthly, quarterly, and yearly financial statementsPrepared routine letters, memorandums, agendas, presentations, forms, etc.Established and maintained official documents and records in appropriate files to ensure organization of materialsPerformed wide range of secretarial work, the administrative office, taking in calls arranging appointments and meetings, receiving visitors, processing documents and materials, organizing confidential files etc. And respond to any inquires of the staff, parents, students and publicEducationBACHELOR OF BUSINESS ADMINISTRATION 6/1987 CHICAGO STATE UNIVERSITYMajor: Business Management: Studied, learned, and mastered the mechanics of Business Administrative through classed in fundamentals such as finance, administrative assistant, customer service, problem solving resolution, etc.Skills & AbilitiesProficient in Microsoft OfficeCritical ThinkingComplex Problem SolvingAccount Receivable/PayableData EntryMulti-line Phone SystemCompassPeople SoftOutlookOpen ScanQuick Books |
