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Click here or scroll down to respond to this candidateCandidate's Name
MANAGEMENTPHONE NUMBER AVAILABLEEMAIL AVAILABLEElkhorn, KY Street Address
CONTACTHard-working Business majorgraduated from Campbellsvilleuniversity, with 13 years of workexperience. Aiming to leverage aproven knowledge of customerloyalty, product awareness, andcustomer service skills tosuccessfully fill the role at yourcompany. Frequently praised asefficient by my peers, I can be reliedupon to help your company achieveits goals. I apply proven creativethinking, leadership andcommunication skills, which I hopeto leverage into a role at yourcompany.CAREER OBJECTIVECoachWalmart, KYPricing CoordinatorKroger, Campbellsville, KYKroger ManagementKroger, Campbellsville, KYEXPERIENCEFebruary 2023 - Present Worked with coworkers to complete tasks. Troubleshot minor problems and reported larger technical issues. Participated in ongoing training to enhance own job skills and knowledge. Met deadlines while maintaining high-quality deliverables. Worked from home by answering customer calls and looking up P&L statements.March 2018 - March 2023 Responsible for maintaining overall price integrity in the store. Conducting weekly price changes, including changing tags and all signage throughout the store.Making sure promo isle tags are scanning correctly after each holiday.Supervising a tag team to make sure all tags are hung and there are no problems.Ensuring that the shift was fully staffed with trained personnel in correlation with the number of hours for each ad changeover night.Performing weekly section checks to determine pricing integrity within the store.Assisting customers with any questions they may have while on the sales floor and always being approachable.May 2022 - March 2023Create an outstanding customer experience through exceptional service Oversee the total store operations in absence of store manager. Improved operations by working with team members and customers to find workable solutions.Improved customer satisfaction by finding creative solutions to problems.Provided excellent service and attention to customers when face-to- face or through phone conversations.AccountingKroger, Campbellsville, KYFront End AssociateKroger, Campbellsville, KYPickerAmazon, Campbellsville, KY Worked closelv with team members to deliver project requirements. Managed upwards to twenty employees at one time. May 2016 - March 2023 Opening the safe on a daily basis.Counting all of the tills, counting the lottery machine inside and outside sales, counting all money orders and all western unions.Trained and supervised 2 new employees, ensuring they maintain high attention to detail.Found many declined prepaid cards that others did not notice that were cash shortages. Made sure all the tills were in the registers by 7am and ready for use. Made sure the doors were open at 7am for the customers to come in. Resolved most all cash shortage problems.April 2010 - June 2016Evaluated and resolved customer issues and complaints, meeting corporate standards and assuring customer satisfaction and retention.Cross-trained-Have cleaned the meat department and stocked lunch meat, Ran drug-gm department when the leader was on vacation. Also have filled in for the back door receiver when they were on vacation.Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store. Trained new associates in standard practices and procedures meet corporate standards. supervised and scheduled Front End associates. Delegated responsibilities to the associates. Oversaw the activities of the Front End.Handled many western unions and money orders. Cashed payroll checks daily.Showed leadership skills to other employees who needed help with things and always eager to help anyone with anything.February 2021 - October 2021Locating merchandise to fulfill picking tickets.Switchboard OperatorTaylor Regional Hospital, Campbellsville, KY Using a relevant computer system to identify tasks, enter completed tasks, and locate goods.Reading UPC'S and SKU'S to make sure the correct product was located.Worked here while working full time at Kroger and attending school full time.September 2016 - October 2017Took patient payments and posted to their accounts on the computer.Operated communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.Answered incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary. Routed emergency calls appropriately.Paged individuals to inform them of telephone calls, using paging or interoffice communication equipment.Business AdministrationCampbellsville University, Campbellsville, KYEDUCATIONMay 2022GPA 3.2Relevant Coursework Intro to Finance Principles of Accounting 1&2 Microeconomics Macroeconomics Computer Concepts and ApplicationsSKILLS Basic math and money handling skills. Communication skills. Problem solving skills. Leadership skills. Overseeing Logistics Manager Coaching and Training Staffing Requirements Business Planning Business Development Cash Register Operations Financial Management Customer Relationship Management Accounts Payable and Accounts Receivable |
