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Title Customer Service Administrative Assistant
Target Location US-MA-Chicopee
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address  Michael DriveEnfield, CT Street Address
ObjectiveI am seeking a challenging and rewarding position that can utilize my secretarial & customer service skills.EMPLOYMENTChartwells Food ServiceAdministrative assistantWhitebrook Middle School200 Park StreetEasthampton, Mass 01027March 2015  September 2017 High customer service volume via in person, telephone & E-mail Proficient in Microsoft excel, PowerPoint & word Heavy interaction with students and processing requests such as: lunch money inquires, complaints with students and teachers, appointments with management Processing all lunch payments via online and in person, daily and monthly Managing both payable and receivable accounts invoices Daily & monthly filing of all documents Scheduling for management as necessaryRestaurant DepotFront end cashier supervisor123 1st StreetChicopee, Mass 01020April 2014 - September 2014 Heavy in person customer service relations Team leader for front end customer service Consistently trained all cashiers Audited Cash boxes throughout the month, along with auditing when cash drawers were short or over within the business day Ensuring excellent customer service is provided by all employees Handling all returns and exchanging between customers Cashier, BJ's Wholesale Club650 Memorial DriveChicopee, Mass 01020October 2010  April 2014 Chicopee, MA High customer service interaction via cashier Answering customer inquiries Using Point-of-sale system in the retail environment Processing returns and entering product credits Processed checks, debit and credit cards, EBT, WIC checks and product coupons with 100% accuracy. Audited the cash drawers at the beginning and end of each shift EducationMassage Therapy SchoolSanford Brown InstituteJune 2003  August 2004Central High SchoolSpringfield, MassGraduated 2003REFERENCES AVAILABLE UPON REQUEST

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