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Click here or scroll down to respond to this candidateCandidate's Name
Street Address / PHONE NUMBER AVAILABLE/ EMAIL AVAILABLESKILLSComprehensive understanding of medical and dental terminology/anatomy.Dental and medical clerical experience.Utilize Dentrix and Epic for patient scheduling and records.Excellent computer skills dental/ medical practice management.Process various payments including patient and insurancesConstantly striving for excellence.Focus on fundamental core values.EXPERIENCETwin Lake Dentistry (Heartland Dental)- Business Assistant 07/ 2023 - CurrentFront desk duties answering calls, schedule, register, confirm appointment, send out reminders, referrals, and release patient records.Obtain patient demographic, check-in and check-out patients.Review treatment plans, treatment fee, payment options, collect dental fees.File patient insurance claims and follow up on outstanding claims status.Post insurance and patient payments and process account receivables.Make payment adjustment and run end of day report.Send pre-authorization, verify eligibility, benefits and explanation of coverage.Month ends call for collections.Northpoint Health & Wellness Center (Hennepin County)- Office Specialist III 05/2013 - 07/2022Managed front desk duties including answering phones, check office mail, fax, email, scan documents, handle incoming and outgoing referrals.Scheduled, registered, cancel and confirm medical/ dental/ optometry appointments by phone or in-person with Epic and Dentrix.Obtain demographic information upon check-in, verify and update as needed.Verify patient eligibility with insurance agencies.Review treatment plan fees, payment option, collect fees and process payment.Served as in-house Hmong language interpreter for Hmong patients. University of Minnesota Medical Center- Acute Intake Care Specialist 12/2012 - 05/2013Completing pre-registration and registration.Insurance verification, benefits verification, co-pay collections and medical necessity checks.Work with medical staff, nursing ancillary department, insurance payers and other sources to assist families in obtaining healthcare and financial services. North Memorial Clinic- Medical Assistant: Student Externship 12/2012- 04/2012Proactively verify and request all necessary patient health information prior to all office visit.Perform all administrative including scheduling, pulling, filing charts, triage messages.Perform clinic duties including vaccinations, vitals, urinalysis, EKG, peak flow, spirometry, ear wash, sterilization equipment, vision and hearing test. EDUCATIONNational American University, Roseville, MN- A.A.S Degree in Medical Assistant April 2012 |
