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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYOver 20 years of combined experience in internal customer service, external customer assistance, payroll, accounting, and general support.EMPLOYMENT HISTORYVega Metals Recycling 01/22/2024 to 08/05/20245966 OH-128, Cleves, OH 45002Supervisor: Greg Hamilton 513-883-9466Household Personal Assistant (to owner of business)-Maintained a clean and organized living environment at private residence twice a week or more if needed-Organize and maintain household supplies-Assist with errands, such as grocery shopping, dry-cleaning, post-office trips and picking up prescriptionsOffice Assistant-Developed and implemented a new filing system-Handled incoming calls, mail and emails-Maintained cleanliness of all office areas including restrooms, hallways, lobbies and breakrooms-Maintain clean driving record and provided on time daily deliveries (bank deposits/withdrawals)-Recorded, updated, and re-stocked inventory of cleaning and office supplies-Provided customer service working with outside vendors, and internal associates-Processed daily reports and balancing of cash drawer-Assist with errands such as ordering and picking up lunches for office associatesRoss Early Learning 08/31/2021 to 01/19/20242683 Morgan Lane Hamilton, OH 45013Supervisor /Owner: Anna Lanter-Hamon 513-738-5437Lead Toddler Teacher (2- and 3-year-olds), 08/01/2022 to 01/19/2024-Creating age-appropriate lesson plans-Arranging and supervising indoor and outdoor activities-Communicating with parents throughout the day by website about the child Documenting and tracking all developmental challenges and successes-Preparing all the items needed for the daily craft and projects-Decorating and setting up the room for each months theme for fun learning-Handle any incident reports or safety issues that may arise-Monitor and order school supplies-Manage the afternoon schedule and associates-Working with the other teachers about the childrens behaviors and to make sure when they would be ready to move up a classToddler Teacher Assistant (2- and 3-year-olds), 08/31/2021 to 08/01/2022-Sterilizing toys and play areas-Monitoring playtime and engaging in imaginative play-Preparing and serving meals and snacks-Interacting with children one on one to build trust and communicationAmeritas Life Insurance Company formerly Union Central05/28/1998 to 08/01/20211876 Waycross, Cincinnati, OH45240Field Licensing Rep I, 07/02/2018 to 08/01/2021-Ensure compliance with regulatory and business rules-Communicate with customers, both verbal and written correspondence-Process invoice/sales information-Process new producer applications for the company-Licensing, registration, and agent of record changes-Perform background checks using various systems-Renew state licenses-Train new associates-Served on celebrations and United Way committeesPayroll Administrator, 06/01/2016 to 7/01/2018-Understood and could complete any part of the payroll process-Reviewed, processed and created various reports based on payroll requirements-Setup new hires information in payroll system-Reviewed and ensured overtime, and paid time off was paid correctly-Prepared federal, state, and local tax returns-Calculated and processed garnishments, and levy documents-Tested Lawson system as patches and updates were released, prior to putting into production-Processed terminations-Worked with Lawson Payroll system, People Soft and E-Time-Established HR imaging practices and procedures-Converted current data for new HR system transition to ADP-Managed accounting budget for relocation and moving expenses-Served on Wellness committee, including fire drills and CPR safetyHR Coordinator, 09/08/2015 to 05/31/2016-Processed employee and agent payroll-Managed employee setup including taxes, deductions, time records, direct deposits-Continued to manage direct deposit process for all employees-Answered various payroll related questions-Processed customer checks and adjustments as needed-Ensured overtime was paid correctly-Managed correct payout of paid time off balances-Set up severance payments-Ensure compliance with all applicable state laws-Completed onboarding process for all new hiresNew Business Representative II, 03/03/2014 to 09/7/2015-Managed the Life/DI insurance applications as they moved through the lifecycle-Communicated with agents regularly verbally and through email-Managed and organized underwriting requirements using a web-based vendor document systemoDocument requirements including attending physician statements, inspection reports, motor vehicle reports and other supplemental formsAccounting Assistant II, 01/01/2003 to 03/2/2014-Provided customer service working with outside vendors, and internal associates for accounts payable-Reviewed and processed incoming invoices-Research and problem solve budgets-Processed reports for various departments-Reviewed and processed travel expenses for agents and employees-Ordered office supplies-Balanced accounts such as OH use tax, travel advances, employee dues; monthly, quarterly, and yearly-Balanced and maintained all corporate card holder accounts-Assisted in general ledger entries-Assisted in budget preparation monitoring-Participated in federal and state reportingClient Service Rep, 3/16/1999 to 12/31/2002-Worked with agents, agencies, and clients with processing loans and partial surrenders-Handled reinstatement and tax gain calculations-Worked with underwriting to review lapsed policies-Processed loan histories and questions-Helped with title work for the change team when needed-Phone representative during team meetings and on an as needed basisILSC Support Rep, 5/28/1998 to 03/15/1999-Processed incoming mail-Maintained the copier and fax machines-Reviewed and processed mailing address corrections-Participated in the creation of training manuals for different departments-Assisted the Equity team with the beginning steps of the loan and partial surrender process-Provided general assistance to the office as neededEDUCATION-High School Diploma: Business Ross High School/D Russell Lee vocational Hamilton, OHCOMPUTER SKILLS DESIGNATIONS-Microsoft Excel, Microsoft Word, MS Access - LOMA: ACS, AIRC, ALMI-Web Focus-Access-Lawson, APL, E-time, ADP-Oracle-People Soft-Lotus notes & Outlook-Mobius |
