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PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVE - Seeking a challenging Senior Test/Lead/Quality Assurance role. EXPERIENCENov 2023 Present Hyve Solutions. Senior Lead TestReview customer requirements, work on Epic/Stories/Tasks/Subtasks using Agile methodologies Scrum/Kanban.Design, manufacture, and deliver custom Server, Storage, and Networking Solutions to the worlds largest Cloud, social media and Enterprise companies. Develop new server hardware and firmware (BIOS/RAID/DMI/FRU).Manufacturing, Quality, Lean, Six Sigma, Design, Implementation, Perform Root Cause Analysis, minimize waste and reduce defects. Used HP ALM and Jira workflows. Conduct FAI before NPI in the manufacturing environment.SQL queries to generate report, leverage on using data to streamline workflows and process.Used PowerBI, MES, SCFS, Shop Floor, CIS, RMA, ERP systems to meet customer SLA. Provided KPIs.Supply chain validation for DFFM, Six Sigma Lean implementation to minimize waste and defects, 5S, NCR process, MRB process flow related to RTV, RWK, SCRAP, defects, RMA to achieve FPY in manufacturing environment.Performed third party REST API, SAML, SSO testing using postman/Soap and swagger.Define, scope, prioritize features and manage product development lifecycle backlog working with cross functional team.Provide guidance to teams of Engineers in manufacturing - server, network switches, racks, pods, storage, GPU solutions for new NPI projects. Identify gaps and increase the customer experience by feature enhancements.Provide input on AI server products by designing, building, and testing evaluation units to meet customer requirements.Design, create, develop, review, execute test Strategy/Plan/Test cases/Use cases/Scenarios. Integrated Test Rail and Jira.Analyze test results, raise defects/tickets after investigation and map results to customer requirements for audits.Refine standard tests to drive improvements in new technologies and more effectively meet customers needs.Drive technical issues to closure by working with cross-functional teams to track, root cause, and resolve issues.Worked on Agile and Waterfall, defining requirements, development cycles SDLC, testing life cycle STLC. Sep 2015 Oct 2023 Xylem Inc. SW QA Lead/ManagerLead team of engineers to deliver Quality SW GaaS/SaaS/PaaS/IaaS cloud-based applications to meet SLAs.Build teams and manage SQA engineers, develop and support team through mentoring and problem solving.OAP planning and ordering HW/SW and setting up of lab. Software apps were tested using Browserstack/Appium for cross browser testing and different handheld devices. Automated using Selenium, Java, Python, Appium, etc.Integrate Test Rail into Atlassian Jira and Confluence. PowerBI reporting for customer statistics and analytics.Review customer requirements, work on Epic/Stories/Tasks/Subtasks using Agile methodologies Scrum/Kanban.Define new processes and collaborate with cross functional teams. Provide strategic technical leadership on key projects. Ensure capacity planning for testing resources as it relates to delivery teams and road map work.Direct, manage and own SQA activities for global releases with multi-language support.Go/no-go decision maker, actively engaged with cross functional teams namely, Sales, Development, Product Management/Owner, Support, NOC, Docs teams to discuss quality gates/SW/HW/firmware issues.Provided timely weekly updates and status reports with key metrics to Upper Management, POs, Release Management, Support teams and Development teams. Perform RCA and resolve customer issues.Managed team of engineers to perform and meet deadlines for multiple releases and projects. Set priorities, assigned workable tasks, resolved roadblock issues, impediments and help them be successful.Lead and direct teams for continuous improvement, code refactoring, continuous CI/CD integration, end up refining stories, user cases, test cases, acceptance criteria, test scenarios with keeping in mind Customer First.Performed API (Post/Set/Get/Delete) testing using Swagger, Postman and Rest Assured.Used Selenium, TestNG, Java, Python, Cucumber and BDD for automation.Successful document defects/issues. Successfully assess and test (groom) Epics and Stories in an Agile process.Initial cloud commissioning setup (IaaS/PaaS/GaaS/SaaS) testing performed for infrastructure namely, coordinators, ELB, Nginx, web app server, s3, lambda services, MongoDB, pre/postproduction deployment testing, etc. Certified AWS/cloud/mongo DB/Storage technologies.Performed End-to-End system testing for AMI/AMR device types for water, gas and electricity commodities, like Smart Gateway (SGW100), Smart meters (DT100, Status IQ, Stratus, NA2W, 500/700,900, Cordonel, SonixIQ, ally, etc), Permalog, leak detectors, sensors, breaker, switches, transformer, relays, etc. for various cloud-based IIoT applications.Manage integration and implementation of MDMS data, third party meters in API integrations.Well versed with Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Logging and Tracking Defects (Jiras) in all the phases with major responsibilities.Extensively Proficient in Unit, Functional, Integration, Front-end UI/UX, UAT, Usability, Security, Regression, Cross-Browser (browser stack) Stress and Scalability, Inter-op testing, performance testing, Load, reliability, Stability, Backend service (API/services), middleware, ETL transfers, Message queueing, mongoDB, Nonfunctional, manual, End-to-End system and automation testing. Post Prod deployment testing.Used different tooling in place namely -- Atlassian, Agile, JIRA, Pentaho Reporting, AWS, EC2, S3, CodeBuild, lambda, SQS, Cloud watch, Kubernetes, Terraform, Confluence, Github, Jenkins, Bitbucket, AGSonarQube, SonarCloud, Kibana, Sumo logic, Datadog, Jfrog TestRail, Postman, REST API Services, SOAP, MongoDB, Studio3T, Selenium, Node.js, Gravity, TestNG, Goad, Appium, Cucumber, IntelliJ, Eclipse, HTML, CSS, LESS, React, WinScp, AngularJS, PowerShell, WebAPI, Browser stack, Gherkin, etc. to deliver projects on time.Rolled out quality cloud-based software applications for multiple commodities (water/gas/electricity) to support customers. Adhered to always customer first as far as quality is concerned and minimized escapes. Put in mitigation plan and work around to help team become successful. Feb 2006 Sep 2015 Network Appliance Inc. Lead Test Engineer RTP, NCContributed as a team member and team lead team of engineers, cross functionally, multiple sites and globally for multiple Software Releases (SDLC) and Hardware Releases, from reviewing, providing feedback, creating and approving PRD Requirements, Architectural Specifications, Functional and Design documents, Unit test plan, Acceptance Test strategy, Test plan and Test Design specification.Ported over automated scripts, created packages and simplified test execution for diff configs, test environments, stress, scalability, limits, performance and customer configuration scenarios with different workloads.Hands on Hardware and Software integration, manual, End-to-End and regression testing.Developed new Test Strategies, Test plans, executed test cases, triaged and reported bugs for new software features and different hardware platforms including Firmware, Drivers, Alarms and Fault insertions (UECC, CECC, single bit, multi-bit, etc. errors) management, PCI/NMI, BIOS, Service Processor, Environments, LEDs, Power Supply, FRU management, Disk tests, RSA, SSH, SFO, CFO, Stress, Storage, Flash, SLDIAG, Auto Support (ASUP), HBAs, System Memory, NVRAM, NVMEM, DIMM, different stress configuration, switches, user interfaces (CLI and Zapi), SNMP, shell scripting, System Manager, On command, system level testing, High availability, Data protection(SnapMirror, SnapRestore, SnapVault, SnapLock, SnapManager, SnapProtect), NAS (NFS/CIFS), SAN testing, etc.Conduct customer-oriented validation test activities to access the deployment readiness of new products and releases. Validate Install Procedures, Upgrade Procedures, FRU replacement, Alarm/SNMP Verification, Disaster Recovery (Backup/Restore, Tape drive, VTL, Switchover, Failover, RMA replacement), OnCommand, SnapManager, SnapDrive, SnapMirror, SnapVault, SnapProtect, SnapLock, SnapRestore Acceptance/Integration Test Plan, Stress and Limit testing, System level testing and Customer scenario testing.Got involved in customer issues, interacted with Customer Support/Dev Engineers to investigate/debug field issues. Validate work around and Mitigation plan for customer issues.Wrote Release Test Report and Summary of bugs found for different hardware and software releases. Converted customer issues into test cases and provided continuous improvement.Plan, build-out, administration, support and maintained lab/regression test framework.Successfully created Continuous Regression/Customer Patch testing team and Code line stability team and handed off (trained and supported) projects to internal overseas teams and external contracting companies. 04/05 02/06 IBM Development EngineerDevelop, integrate and test new Hardware and Software features for X-series Servers, Blade and high-end workstations for Server 2000/2003, XP and Linux (RHEL, SLES) OS systems.Setup, create/delete arrays and perform SERVER/HOST RAID tests (8i, 8Kcontroller, razor, key Biscaye, key Largo, etc). Use utilities to run read/write test for different configurations, rebuild defunct drives, hot swap test, test different SAS controller cards, restoring logical drives, recovering from defunct drives, mix and match different HDD configurations, etc.Debug driver level issues, operating systems and perform stress test, using utilities for I/O test. Trouble shoot problems related to PCI express, HDD - SATA, SAS, SCSI interfaces.Hands on test experience for various options, iSCSI, FCP, SCSI, SAS, SATA, RSA, etc. Stress test Ethernet interfaces, Memory, Network, performance (using IO meter), etc.Use PC doctor, IO meter, Utilities, Analyzer and different tools to test memory, IOs, system performance, fiber channel, SCSI, NFS, CIFS,etc.Debug, test new Graphics cards like NVIDIA and ATI for X-series Servers, Blade and highend workstation. Perform Platform compatibility checks (for Windows XP and Linux OS) system, corner tests, memory stress tests with various software packages (VDO benchmark -- 3D Labs Bubble, 3D Win Bench, 3D Labs Race Game, Speedy,Twave, Spots, GL Quake, Doom, Dispmate, AVI test files, Atlantis, Timecube, Testpat32, etc.), and signal integrity.Coordinate Hardware Certification through different IBM sites. Use Schematic capture tools -- Cadence Design tools, Allegro, eProduct Designer, etc., for design and development.Perform HW test, debug hardware/software issues BIOS, Driver level, Register level, etc. 12/00 04/05 Ciena Corp Principal Lead EngineerRTP, NCLead a team of 6 to 8 engineers to successfully complete multiple projects on time. Provide support for inter-op testing for various projects like SAN applications, EMC, CISCO, McData, Fibre Channel distance buffering, IBM, etc.Hands on Hardware and Software integration and testing -- C++, GUI (Java), EMS (database), NMS, SNMP, CLI, TL- 1, scripting (Perl), etc. Perform fault propagation, performance monitoring, throughput, utilization, etc. testing.Hands on optical/electronics testing and characterizing, Perform Optical transceiver link budget, sensitivity, characterizing different types of fiber, etc.Experience with ISO, QS9000 and/or other quality systems and process. Worked on quality control documentation that leads the company through the audit process.Work with cross-functional teams System Requirements, Design team (Hardware and Software teams), Verification team and Manufacturing Engineering.Provide support to FAT/Manufacturing, Design engineering and Test operations. Duties include production test board modifications, testing, documentation, ECO initiation (use Agile and Perforce client), and providing routine troubleshooting support. Document and implement processes, procedures, hardware manual, unit integration test plans and test reports, issues, etc.Develop test strategies, test plan, execute and perform tests, debug complex system level and design issues and problems, report bugs (defects) and write test report. Perform and execute system level stress test for various configurations. Perform data collection and analysis and subsequent reports for various product lines.Contribute in designing, integrating and testing Data Mux cards like Gigabit Ethernet (IEEE 802.3), ADM/Sync cards and Fibre Channel card (ANSI X3.230).Interface with Marketing, Sales, Customer Support, Global service support and System requirements team to understand and resolve customer issues.Hands on experience with finding and reporting software C++ bugs. Used shell prompt. (VxWorks) for trouble shooting and investigating software defects and bugs. 06/99 12/00 Corning Incorporated Senior Design EngineerDesign opto-electronics boards to measure and control the optical power for L and C Band.Board level design experience using RF component, MPC860 and memory block, ADC, DAC, CPLD and FPGA for glue logic and memory mapped address decoding in the design.Used VCS simulator and Synplicity for Verilog design and test.Hands on optical/electronics testing and characterizing. Perform Optical transceiver link budget, sensitivity, characterizing different types of fiber, etc.Involved in designing the optical transparent systems for Metro applications. Timing distribution and Synchronization for Optical networks.SKILLSSoftware tools Used: Atlassian, Agile, JIRA, Pentaho Reporting, AWS, EC2, S3, CodeBuild, lambda, SQS, Cloud watch, Kubernetes, Terraform, Confluence, Github, Jenkins, Bitbucket, SonarCloud, Kibana, Sumo logic, Datadog, Jfrog TestRail, Postman, REST API Services, SOAP, MongoDB, Studio3T, Selenium, Node.js, Gravity, TestNG, Goad, Appium, Cucumber, IntelliJ, Eclipse, HTML, CSS, LESS, React, AngularJS, PowerShell, WinScp, WebAPI, Browser stack, Gherkin, etc. to deliver projects on time.Test Equipment Used: Field logic tool, Simulators, Logic analyzer, spectrum analyzer, oscilloscopes, signal generators, network analyzer, protocol analyzer, tunable lasers, BERT tester, DCA, OSA, OTDR, Smart bits, Ixia, Spirent, Lecroy, Ice, Conntech ESCON tester, Fiber channel tester, Gnubi, Finisar, Expo, Ando, Acterna, multi- wavelength meter, splicer, power meters, Agilent, signal continuity tester, soldering kits, variable attenuators, Swift test tool, network analyzer tool sniffer, Ethereal, IO meters, etc..Hardware: IBM PC compatibles, IoS, Sun Solaris, Linux, AIX, Switches (Ethernet and FC).Software/Applications: MySQL, PERL, Shell, Bash, XML,Alteras MAX + plus II and Quartus, Xilinxs Design Manager - Atlantis, Synopsys, Innoveda --Work View Office, VCS, (Verilog simulator) and FPGAExpress, Logic synthesizer -- Synplicity, Signal integrity tools -- HyperLynx, HSpice, Epoch, Ledit, Mentor Graphics (Accusim, Quicksim, IC Station) Matlab, MS Office, FrameMaker, AutoCAD, Emulex HBAnywhere and VERITAS Disk Suite.Programming: Verilog, C, C++, selenium, SQL, tcl, python, perl and Java testing.Systems: Sun Solaris, HP-UX, Linux, VMware, MS-Windows (98,NT, 2000,2003), UNIXProtocols: Gbe, Fiber Channel, ESCON, Fast Ethernet, IP, SONET/SDH, CMEP, etc. EDUCATIONUNIVERSITY OF NORTH CAROLINA, Charlotte, NCMS in Electrical Engineering; GPA 3.6/4.0.RESIDENT STATUS - US Citizen. |
