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PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEDisneys character warehouse, Orlando Premium OutletsMay 2022 - Present-Proactively greeting and interacting with every guest that enters and leaves the shop-Receiving/putting away stock and deliveries- Organize and price merchandise-Cash handling manual and using computerized registers-Teamwork-Stock merchandise-Heavy lifting-Pushing carts-Providing resort and park information to guestsUniqlo Disney Springs, Lake Buena Vista FLJanuary 2022 - May 2022-Meet and exceed sales goals.-Maintain brand and operational standards (visual, cleanliness, etc.).-Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.-Be knowledgeable of fitting room standards and assist when needed.-Act as cashier when required by following cashier protocol.-Process shipment and ensure all merchandise is represented on the floor in full size run.-Assist management to identify and resolve issues in the store.-Provide product and brand knowledge to customers.-Follow all company policy and procedures & notify management of any infractions.-Assist with special projects as assigned by management.World of Disney, Lake buena Vista FL Merchandise Cast memberJune 2022 - January 2023-Customer service-Working in fast paced environment-Running stock from back stage to the sales floor-Teamwork-Support/ Sales experience-handling cash-Knowledge of sales systems-Make magical moments with guestsCantu Law Office, Houston TX Office AssistantDecember 2020 - June 2022-customer service-answering phone calls-filling out paperwork-Written and verbal communication-Knowledge using Microsoft word, and Excel-Translating documents from Spanish to English and vice versa in writing and verballyVictory Electrical Contractor, Humble TX Electrical ApprenticeJune 2019 - December 2020-Installing and repairing lighting fixtures and equipment, including switches and circuit breakers-Read blueprints or technical diagrams.-Install and maintain wiring, control, and lighting systems.-Repair or replace wiring, equipment, or fixtures using handtools and power tools.-problem-solving skills.-knowledge of building and construction-High awareness of job site safety protocol.-Written and verbal communication.-Ability to work independentlyEDUCATIONLone Star College, Houston TX Associate of science in progressAugust 2019 - PresentCurrently studying to be a nurse and get my associate of science degree.Summer Creek High School, Humble TX DiplomaAugust 2015 - May 2019SKILLSIntrapersonal CommunicationSocial skillsCustomer serviceTeamwork/collaborative skillsFast learnerAdaptive capacityTime ManagementCommunicationLANGUAGESEnglishSpanish |