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Old Town FL Street Address - PHONE NUMBER AVAILABLE - EMAIL AVAILABLE - LinkedInLinkedInObjectiveLong-standing IT professional with personal integrity seeking a Sales Development positionin hypergrowth SaaS company.EducationDevry University - Chicago, IL GPA 4.0 Feb 2015 - Mar 2017B.S. Business Management and Information TechnologyControl Data Institute - Chicago, IL GPA 4.0 Sep 1988 - Jul 1989Associate in Computer TechnologyIllinois Wesleyan University - Bloomington, IL Sep 1985 - Dec 1986B.A. in Music (Incomplete)Professional ExperienceiiI i k ki Blankenbehler Consulting - Old Town, FL May 2017 to PresentOwner, Consultant, WebmasterAdvise companies on best practices for expansion in digital marketsGuide customers on website building and database integrationAssist in finding services needed to integrate brick-and-mortar to digital salesenvironmentkVerizon Wireline - Pittsburgh, PA Apr 2012 to Apr 2017Fiber Customer Support AnalystAssist customers in connecting with issues with connecting TV Cable, telephone, and data(fiber optic)Be attentive to the individual needs of the customerWork with other team members to improve individual metrics to meet SLABlankenbehler Electronics - Pittsburgh, PA Nov 2002 to Mar 2012OwnerProvided high quality computer expertise to home and corproate users in Pittsburgh PA.Offer professional computer services to low-income households.Trained individuals to use PC's on a one-to-one basis using Microsoft Windows 10 and allprevious versions of Windows, and additional varied software applications.Store data, de-install old PC then re-install new PC and upload data to new PC.Activities & other information Certifications & Awards - Certified Associate in Project Management (CAPM), PMI 2017- Eagle Scout, B.S.A. Jul 1985Technical Skills & Tools - Microsoft Office products, HTML5.0, MS Visual Basic, Turbo PascalMilitary Service - U.S. Army Specialist 76Y10 Unit Supply Clerk Apr 1990 Apr 1998 Interests & Hobbies - Renaissance Festivals, Improv, Adventuring, Video Gaming |