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Candidate's Name
Fort Smith, AR Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereWork ExperienceAtt cooperateAT&T - Fort Smith, ARFebruary 2019 to PresentMake sales! Have great performances! Be confident in your sales ! Nursing HomeWaldon Nursing Home - Fort Smith, ARMay 2019 to October 2020Package HandlerFedEx Ground - Fort Smith, ARSeptember 2018 to August 2020loading, unloading and/or sorting of packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning, placing packages. SykesBank of AmericaJanuary 2019 to July 2019I took phone calls dealing with problems about bank of america Madd sure customer cards were unblock and securedMade sure customers bank cards were legally theirs and took any problems off their shoulders Crew LeaderWendy's crew memberApril 2016 to August 2018I had to take orders on the headset & front counter. Make the sandwiches sometime. I was train for all positions.Crew MemberMcDonald'sMay 2014 to August 2018I was a trainer there, was training new crew member who got hired. Just like Wendy's I was trained for all positions Responsible for answering the phone Ran the cash register Took customer orders Welcomed all customers Organized new hire orientations Communicated with vendors Cleared tablesCooperate workerEducationHigh school or equivalent in Crinmal justiceWynne high schoolAugust 2014 to May 2018High school or equivalentSkills Management (2 years) Knowledge Management Inventory (4 years) Sales Business Analysis Change Management ITIL ServiceNow Microsoft SharePoint Warehouse experience (4 years) Leadership (4 years) Restaurant management Restaurant experience (5 years) Multi-line phone systemsCertifications and LicensesFraudJune 2019 to PresentCertified Nursing Assistant (CNA)April 2019 to March 2021AssessmentsCustomer focus & orientation  Highly ProficientSeptember 2019Responding to customer situations with sensitivity. Full results: Highly ProficientCall center customer service  FamiliarAugust 2019Applying customer service skills in a call center setting. Full results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.