| Candidate Information | | Title | General Manager By Hilton | | Target Location | US-TX-Dallas |
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Click here or scroll down to respond to this candidatePROFESSIONAL SUMMARYManagement executive with extensive experience in opening and managing four- and five-star full-service luxury hotels, a deluxe hotel residence, specialty restaurants and an educational facilityOver 20 years with Oberoi Luxury Hotel Group (Voted World's Best Hotel Brand for the 2nd consecutive year by Travel + Leisure in 2016 World's Best Awards & as the World's Leading Luxury Hotel Brand for the 4th consecutive year by World Travel Awards 2015)Key competencies include:Multi-unit operations administration and project managementProcess improvement and cost reduction implementationSales force strategy developmentMulti-owner/managing company relationship managementLeadership and people developmentWorked with Brands: Oberoi, Hilton, Marriott, IHG, Oakwood, Choice, M6General Managers Certification for IHG & Hampton by Hilton / Sales Certification for HamptonPROFESSIONAL EXPERIENCEWhitestone Hospitality Irving, Texas Director of Operations April 2018 Till dateResponsible for Homewood Suites DFW, Hilton Garden Inn Dallas, Hampton DFW & Dallas North Park, Home 2 Irving, Holiday Inn Express Addison & Quality Inn Dallas, was responsible for TownePlace Suites ArlingtonHampton Inn & Suites by Hilton (Whitestone Hospitality) Fort Worth, TXGeneral Manager Oct 2014 April 2018Responsible for the preopening and operations for a 116-room hotel located near the DFW airport, next to American Airlines home office.Improved year over year: RevPAR, guest satisfaction, QA results; resulting in a Trip Advisor ranking of 4/ 112 hotels in the city of Fort Worth and awarded Wall of Fame award 3 times by HiltonHoliday Inn Express Waterloo, IADual Branded General Manager April 2013 Sept 2014Responsible for a 79 room & a 50 room hotel. In the absence of departmental managers, responsible for all aspects of the hotel operations. Improved employee productivity & operational efficiency; resulting in a revenue increase of 6 % and scored over 95 % in the IHG QA for the second consecutive yearSodexo Washington, DCRetail Manager September 2012 March 2013Responsible for 8 retail concepts at the George Washington University, with a team of four supervisors and 42 union employees. Improved employee productivity and rolled out two new menu conceptsPotomac Family Dining Group Manassas, VA General Manager Applebees November 2011 September 2012Hired, trained, and mentored 30 associates to uphold Applebees service excellence standards, resulting in Award presented by Executive Team for maintaining high quality service and goals thru local marketingHead of Administration / Director of Operations Mombasa, KenyaAga Khan Academy November 2009 October 2011Led operations on 17-acre campus with the assistance of 75 associates and delivered quality services for 600 students; ensured that a sense of hospitality and service culture prevailed at the academyDirected a cross-functional team in handling the construction and move-in of a deluxe housing complex for students and faculty with over 225 apartments, a 500-cover dining area, and a banquet facilityInvest Inc. Hospitality Management & Services Dubai, UAE General Manager & Director of Operations January 2009 October 2009Served as General Manager for the operations of a 118-room full-service hotel in DubaiTrained a 35-member cross-functional team in reestablishing operational systems and proceduresOakwood Worldwide Bangalore, IndiaGeneral Manager, Oakwood Premier Prestige Bangalore 2008 2009Headed the preopening, of Oakwoods first luxury, full service extended stay hotel residence venture in India that comprised 177 apartments, with a spectacular outdoor banquet and catering facility. Coordinated with projects to ensure the property was finished at the desired luxury levelLed process for staff recruitment and training involving all the 137 associates, including all department leaders, and established systems and procedures in a short time frame, as the opening date for the apartments was moved ahead of scheduleOberoi Hotels Egypt & Egyptian Pharaonic Company for Touristic Development Cairo, EgyptGeneral Manager 1998 2007Directed the expansion from one to six specialty multi-unit restaurants with 750 covers, including two cruising restaurants with $6M+ revenue, with a team of more than 350 employeesDesigned, developed, and operated the only floating Pharaonic Temple in Egypt, a new restaurant and menu concept that was a very popular venue for large banquet and catering eventsStarwood Lodging Corporation Chicago, IL1996 - 1997Food & Beverage Manager for a 520-room hotel with a restaurant, bar, room service, and banquet facilitiesSouthern Cross Hotel Sydney, Australia1993-1995Food & Beverage Manager for a 120-room hotel with two restaurants, one bar, room service, meeting rooms, and banquet facilitiesOberoi Hotels India, Egypt & Iraq1978 1992Various management positions in Food & Beverage, Rooms Division and as General Manager in different luxury full-service hotels, with number of room size varying from 98 to 555 rooms. Oberoi Hotels has been affiliated with IHG, Sheraton & Hilton in various locations in IndiaEDUCATIONM.B.A., ESSEC Business School - Institute de Management Hotelier International (IMHI) Paris, France1985 1987; Program in conjunction with Cornell University USA and ESSEC Business School, FranceOberoi School of Hotel Management New Delhi, India1976 1977; Affiliated & Recognized by the International Hotel Association of ParisB.S., Punjabi University Punjab, India1970 1974; Bachelors Degree in Science |
