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Michael Williams WA, 98072 PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryExperienced Quality Assurance leader with 14 years in the gaming industry, including 7 years in senior management roles. Developed and implemented effective QA methodologies resulting in consistent on-time milestone delivery. Successfully integrated QA processes into core studio operations, standardizing workflows and optimizing development resources. Proficient in Agile Scrum methodologies, with a track record of enhancing team performance and delivering high-quality AAA titles. Demonstrated expertise in strategic planning, cross-functional collaboration, and fostering professional growth within QA teams. Committed to elevating product quality and cultivating excellence within my team and within the studio. PROFESSIONAL EXPERIENCEMisfits Gaming Group  QA ManagerMar 2024 - Jul 2024 (5 mos) Defined, created and implemented all QA processes from the ground up. Managed QA teams for 3 projects each with weekly live release schedules. Fully integrated QA processes directly into our agile scrum workflow for all of our projects. Final Strike Games  Director of TestAug 2021 - Oct 2023 (2 yrs 3 mos) Led QA for an unannounced AAA Multi-studio project and other unannounced projects Built and managed a team of 10 FTEs across multiple projects, plus remote and first-party QA teams Fully integrated the QA team into studio operations, improving cross-functional collaboration Implemented and leveraged Key Performance Metrics (KPM) to optimize Agile Scrum methodology Final Strike Games  QA LeadApr 2016 - Aug 2021 (5 yrs 5 mos) Shipped Rocket Arena from concept to launch, EA's first fully crossplay title at launch Served as main point of contact for all publisher requests, significantly enhancing publisher relations Managed multiple remote QA teams across various time zones, ensuring seamless coordination Microsoft Game Studios  Senior Quality Assurance Tester May 2015  Mar 2016 (11 mos) Contributed to the successful shipment of Gears of War 4, consistently outperforming team bug metrics. 343 Industries  QA Tester IINov 2010  Oct 2015 (5 yrs) Shipped Halo 4 and Halo 5 from start to finish in-house Member of 343's "Balance Team", collaborating closely with multiplayer and campaign sandbox teams to improve overall game balanceMicrosoft Game Studios  Quality Assurance TesterApr 2010  Dec 2010 (9 mos) Completed a split contract, contributing to the successful shipment of Crackdown 2 and Halo Reach NOTABLE PROJECTS Rocket Arena (EA): Led QA from concept to launch, ensuring successful cross-platform play Halo 5 & Halo 4 (343 Industries): Full-cycle QA, including critical balance improvements Crackdown 2, Halo Reach, Gears of War 4 (Microsoft Game Studios): Contributed to quality assurance for multiple high-profile Xbox franchises, ensuring polished gameplay experiences across diverse genres.