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| | Click here or scroll down to respond to this candidatePittsburgh, Pa 15221 PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVEDedicated customer service professional adept at organizing applications and maintaining updated files with a strong focus on communication. Possesses exemplary research and problem-solving skills. Proficient in preparing, filling, and labeling medications, coupled with expertise in CRM systems. Demonstrates exceptional active listening and multitasking abilities.EXPERIENCEHealth coordinator CVS Health 3/2024- PresentHEALTH BENEFITS SPECIALIST Connexus 12/2022 - 12/23Generated detailed reports and data models to assist clients in selecting optimal plans.Advised employers on strategies for cost-sharing with employees.Provided insights through reports and trend models to guide clients in selecting the best plan options.Established a successful referral network with company representatives, third-party administrators, and benefits providers.PHARMACY TECHNICIAN Walgreens (Temp) 10/2022 - 11/2022Created and updated customer profiles, including demographics, allergies, and medications in pharmacy computer systems.Assisted pharmacist in processing a high volume of prescriptions and addressing customer inquiries.Managed medication refills provided guidance on over-the-counter products and verified insurance benefits.Ensured accuracy in prescriptions and drug labels, documentation, and packaging.STERILE PROCESSING TECHNICIAN Children's Hospital 11/2019 - 01/2022Inspected instruments for cleanliness, functionality, and integrity before assembly.Prepared trays, instrument packs, and surgical setsConducted sterilization procedures and adhered to decontamination protocols.Gathered and organized instruments and surgical suppliesOperated steam machines and maintained proper parameters for instrument cleaning.SKILLSProficient in Microsoft Office Suite: Word, Excel, PowerPoint (Certified)Verbal and Written communication abilitiesThorough understanding of eligibility requirementsSkilled in data entry/ benefits InvestigationsEDUCATIONCity High Charter School - High School Diploma 05/2014 Community College of Allegheny County - General Studies (Currently Enrolled)REFERENCES (AVAILABLE UPON REQUEST) |