| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Greer, SC PHONE NUMBER AVAILABLE EMAIL AVAILABLEBUSINESS OPERATIONS ANALYSTBUSINESS REPORTING BUSINESS ANALYSIS OPERATIONS MANAGEMENT PROCESS IMPROVEMENT COMPLIANCEResults-driven Operations leader with demonstrated success leading global projects across diverse industries, and enhancing operational reporting, efficiency, compliance, and team performance. Adept at analyzing complex data to drive strategic decisions, streamline processes, and implement best practices that result in substantial business growth and optimized resource utilization. Skilled at leading cross-functional teams and aligning operational objectives with organizational goals while ensuring compliance, and delivering measurable outcomes in high-stakes environments.Project Management and Reporting: Expertise in various reporting models and dashboards at CXO level. Proficient in analysis techniques, project planning, and managing various reports to track and optimize operational performance.Strategic Transformation: Leveraging expertise in resource optimization and strategic business planning that significantly enhances business value and operational excellence.Global Project Leadership: Proficiency in managing large, multi-geography units and ensuring seamless operations and compliance while delivering complex, cross-border projects.Stakeholder Management: Collaborating with executive leadership to provide insights that drive key business parameters and implement strategies at the enterprise level.Compliance Expertise: Possessing deep regulatory knowledge to ensure full compliance with AML/BSA/OFAC regulations, mitigating risks and safeguarding organizational integrity in highly regulated environments. Created multiple reports covering all risk, compliance and mitigations plans.Training & Development: Recognized for developing and executing training programs that improved global team skills, supporting both immediate project success and fostering long-term workforce development.Strategic Planning Business Analysis and Growth Data Analysis and Assessment Stakeholder Management Business Reporting Resource Management Process Standardization Business Reporting Compliance, Risk & Governance Change Management Financial Analysis Mentoring & Training basis needs Project Management Contract Management Audit Preparation Business Continuity Cross-Functional TeamsSystems & Technology: Microsoft Office Suite Advanced Microsoft Excel SharePoint JIRA SQL Power BI TableauCandidate's Name PAGE 2Tata Consultancy Services UK/Europe/Canada/India July 2015 - PresentData and Business Analyst/Scrum Master/Business Reporting/PMO Operations Head (July 2019 - Present)Led and managed extensive projects focused on business reporting and senior stakeholder management. Managed the Project Management Office for a team size 3400 associates, ensuring seamless execution, driving process improvements, and maintaining compliance across multiple markets.Spearheaded the consolidation and analysis of complex data, leading to the identification and resolution of critical discrepancies that improved overall project efficiency.Orchestrated creating dashboard on performance metrics across multiple regions, ensuring zero business disruption and aligning with long-term strategic goals.Identified and mitigated risks while overseeing external and internal audits, created risk dashboards for leadership to ensure comprehensive risk management and eliminate unforeseen exposures.Reviewed and approved SOW, Contracts and MSA from Compliance, Risk and Operational standards perspective.Implemented and enforced Compliance standards for a unit comprising 3400 FTEs.Led the implementation of automation initiatives through data analysis that effectively reduced manual workloads, enhanced productivity, and contributed to significant cost savings.Enhanced operational efficiency by standardizing processes and optimizing resource management, resulting in improved billing accuracy and reduced ETAs.Designed and implemented extensive training programs that enhanced team skills and facilitated the successful completion of critical projects within tight deadlines.Delivery Manager, BFSI Change Management Centre of Excellence: UK/US/APAC/ME (July 2015 - June 2019)Led business growth, process standardization, and resource optimization across banking and insurance sectors, while managing the setup of new operational sites.Developed visual dashboards and reporting to drive business requirements to track revenue growth and resource fulfillment.Identified new business opportunities and increased revenue in the insurance domain from $ 0.9MM to $5.9 MM within two years through strategic business planning and resource optimizationEnhanced internal fulfillment rates from 30% to 80% within one and a half years through in-depth reporting and analytics.Served as Site Lead, establishing and growing new operational sites across multiple regions, driving substantial business growth in these areas.Performed training needs assessments and developed targeted programs, enhancing both technical and soft skills of associates across the unit.Delverve HR Mumbai, India December 2011 - June 2015 HR ConsultantCo-founded and managed an HR consulting firm, specializing in mid and senior-level placements for multinational companies. Led strategic business planning and developed sustainable growth strategies to ensure long-term success.Acquired and onboarded new clients, expanding the client base from 2 to 10+ within the first two months, driving substantial business growth.Candidate's Name PAGE 3Trained and supervised a team of four junior consultants, overseeing mid and senior-level placements with national organizations and enhancing client satisfaction and success.Led the development and distribution of dashboards and reports to monitor business growth and team performance, delivering critical insights for data-driven decision-making.Indian Insurance Company (Reliance/ICICI) Mumbai, India Manager, Legal & ComplianceManaged national legal and compliance operations, including Anti-Money Laundering (AML) Compliance and Sales Compliance.Implemented and handled the Compliance vision, strategy and framework along with Anti Money Laundering operations and Sales Compliances at country level.Prepared and managed regulatory reports, risk and compliance dashboards, including submissions to the Financial Intelligence Unit (FIU), and facilitated effective communication with company executive stakeholders.Ensured timely and accurate reporting of Suspicious Activity Reports (SARs) and Cash Transaction Reports (CTRs) to regulatory and internal authorities, consistently meeting service level agreements (SLAs).Assessing AML and sanctions risks at the enterprise and business level including enhanced due diligence and Know your customer policies and process.Co-ordinated with FIU, Crime Branch, CBI and other related parties for Anti Money Laundering and Fraud Investigations.Played an instrumental role in the development of an application for tracking company risks and compliances.Monitored Sales Compliance and Anti Money Laundering processes at company level.Approved and validated product proposals and other related documents from AML Compliance perspective.Citigroup Global Services, Ltd. Mumbai, India Compliance/Processing OfficerManaged and supervised end-to-end compliance operations for the CITIBANK, leading risk control and self-assessment (RCSA) and business continuity (COB) initiatives.Developed Risk and Compliance dashboards, providing actionable insights and enhancing monitoring capabilities.Tracked and reported alerts generated by a specialized system for high-value customer transactions, ensuring prompt and accurate response to potential issues.Enhanced operational resilience, ensured adherence to regulatory standards, and streamlined audit processes.Bachelor of Commerce in Accounts, Economics, & ComputersCertified Anti-Money Laundering Expert (CAME) India ForensicCertified Professional Scrum Master II (PSM2) |
