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Title Medical Assistant Customer Service
Target Location US-GA-Atlanta
Email Available with paid plan
Phone Available with paid plan
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Dedicated social work professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.SkillsCase management, social service, service plan data base entry and crisis intervention Medical assistant, substance abuse treatment, interviewing and communication Excellent customer service. organization and professional commitment Empathy, active listening, cultural competence, patience, critical thinking, and advocacy HistoryOct 2012 -May 2022Feed New York State: VolunteerTime Square Church, New York, NYProvided assistance and support to staff in regard to managing over 50 people per day increasing food services to New York residence by 10%. Worked with customers to understand needs and provide excellent service. Adhered to social distancing protocols and wore mask or face shield. Used Microsoft Word and other software tools to create documents and other communications.Sep 2020 -May 2021Social Work Intern CounselorElev8 Wellness Centers, New York, NYOrganized and led seminars and classes for interested clients, providing tips and advice for lifestyle changes and healthy living Conducted group wellness presentations for classes up to 20 participants Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.Social Work InternSocial WorkAddress Atlanta, GA 30331Phone PHONE NUMBER AVAILABLEE-mail EMAIL AVAILABLESep 2019 -Jul 2020Regal Heights Rehabilitation And Health Center, Queens, NY Interviewed clients, families, facilitate groups of 10 to 20 residents assess situations, limitations and issues and implement services to address needs Conducted psychosocial assessments, discharge plans and community after care services to improve residents' quality of life Provided acute care for patients after surgery and severe episode of illness, for conditions that are short-term result of disease or Trauma. May 2016 -May 2017Human Services InternThe New Jewish Home, New York, NYEstablished positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them Interviewed applicants for services and supported application completion as necessaryWorked with over 30 clients daily to improve life choices and maximize benefits of programs.EducationJan 2019 -May 2021Master of Arts: Social WorkAdelphi University - New York, NYSep 2016 -May 2018Bachelor of Arts Sociology: PsychologyHunter College of The City University of New York - New York, NY Aug 2014 -May 2016Associate of Science Human: ServicesBorough of Manhattan Community College of The City University of New York - New York, NY

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