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Click here or scroll down to respond to this candidateBCandidate's Name
PHONE NUMBER AVAILABLECandidate's Name @rocketmail.comGainesville, GA Street Address
SUMMARYDedicated and meticulous Office Manager with over 10 years of experience excelling at prioritizing, completing multiple tasks simultaneously, and achieving project goals. Flexible and focused team player with unique skillset to streamline operations from within. SKILLSOffice/Staff ManagementTime ManagementAll functions of Human ResourcesTeam Leadership & BuildingClient/Customer RelationsSchedulingPolicy and Procedure ModificationAccounts Payable/ReceivableNew Hire/Customer ServiceOrientationBanking OperationsBulk MailingOrder Picking and ProcessingHand TrucksScannersHand ToolsInsurance KnowledgeWarehouse Environment SafetyIntuit QuickBooksIntuit QuickBooks ProSage/PaychoiceADLwareEXPERIENCEWarehouse AssociatePendergrass, GABed Bath & Beyond/ Dec 2020 to CurrentRecognized defective material and reported issues to management to facilitate prompt resolution.Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.Inspected and moved products to designated areas in warehouse. Logged unit quantities and entered data within inventory database to facilitate records maintenance.Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment. Packed and labeled merchandise to prepare for loading and shipment to customers. Remodel AssociateGainesville, GATAB Retail Remodeling/ Feb 2020 to Dec 2021Followed plans, orders and technical specifications to complete accurate work that met project specifications.Built and disassembled shelves, bracing and anchoring for product inventory Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.Maintained clean, safe working environment by removing waste from work areas prior to all breaks and shift completion.Cut materials into specified sizes for installation on shelving Used organizational skills to meet productivity requirements. Provided assistance to coworkers to ensure mod completion. Completed daily tasks using tools and specialized shelving for display cases. Applied security devices to high-end products and stored them in locked displays. Created new fact tags for labeling merchandise re-stocked on new shelving. Communicated with Team Leads and On-site Manager for special projects and signage placementOffice ManagerGainesville, GAA Helping Hand Home Care/ Nov 2012 to Nov 2019Distributed company correspondence, including memos and updates of new procedures and developments.Managed and scheduled a team of 55-60 Caregivers for all new and existing clients. Met with outside vendors to secure cost effective inventory and competitive pricing for day to day operations.Increased office organization by developing filing system and customer database protocols.Managed inventory and purchase of supplies for office and field operations. Conducted performance evaluations of office staff and Caregivers to monitor progress and productivity and recommend pay increases, corrective or disciplinary actions. Proactively identified and solved complex problems that impact management and business direction.Planned and executed successful staff meetings, lunches and special events for groups of up to 45.Managed daily operations within office by supporting continuous delivery of excellent services and care for existing clients.Elevated customer satisfaction ratings by resolving client and case issues efficiently. Maintained impeccable office organization to support efficiency, professionalism and performance objectives.Greeted visitors promptly and directed to correct locations. Recruited, trained and developed a dynamic team, supporting all Company growth, goals and objectives.Planned for major business changes, including system conversions and office moves. Collaborated closely with President/CEO to effectively smooth and improve office operations.Mitigated regulatory risks by guaranteeing program requirements adhered to Department of Community Health's compliance standards. Coordinated office activities and operations to secure efficiency and compliance with company policies.Quoted and prepared legal documents for business services. Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current. Developed and actualized plans to streamline patient flows, increase office and patient care efficiency and generate new revenues.Generated financial reports for management review. Wrote professional business correspondence to maintain strong line of communications.Created training program for new office employees, decreasing training time. Drafted manuals and resources for identifying access to services. Managed office budget to handle all needs, including inventory, postage and vendor services.Interviewed, onboarded, developed and oversaw daily activities of Caregiver and administrative office personnel.Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.Updated employee paperwork and records.EDUCATION AND TRAININGCertified Medical Assistant: Health Management And Clinical Assistance American Professional Institute 2013Gainesville, GAHonor Roll 4th Semester 2012 & 1st/2nd/3rd Semester 2013 Dean's List Honoree 2nd/3rd Semester 2013Internship: Medical Assisting/Buisness Administration Oakwood Family Physicians 2013Oakwood, GA |
