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Candidate Information
Title Medical Records Specialist/Customer Service Representative/Reven
Target Location US-TX-Dallas
Email Available with paid plan
Phone Available with paid plan
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Letter of RecommendationPeter Conticelli, CRC, RAPManager, Risk AdjustmentHealthcare Services CorporationEMAIL AVAILABLEPHONE NUMBER AVAILABLEOctober 7, 2021To Whom it May Concern:Healthcare Services Corporation employed Monica Franklin full time as a temp as a part of our medical record retrieval team. Healthcare Services Corporation unfortunately did not have a permanent position for Monica to transition into before the end of her term with us. Healthcare Services Corporation would welcome Monica back after the required contractual break.Monica Franklin is an intelligent member of the team with a variety of job responsibilities, including researching provider office information, navigating multiple electronic portals, troubleshooting technical problems, and speaking with provider groups on the phone. Monica helped drive three large medical record retrieval projects to success over the course of two years.During the public health emergency, Monica Franklin went from an in-office employee to a full-time remote worker. This transition can be very difficult, but I had no doubts that she was consistently working on her assigned responsibilities as well as continuing to develop her knowledge and skills by completing online trainings and lessons.If you would like additional information about Monica Franklin, you can telephone me at PHONE NUMBER AVAILABLEWarm regards,Peter Conticelli, CRC, RAPManager, Risk Adjustment

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