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Title Human Resources Administrative Support
Target Location US-NY-Buffalo
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional ExperienceDepartment of Veterans Affairs, Buffalo,NYHuman Resources - ER/LR-Benefits August 2022-PresentDuties, Accomplishments and Related Skills:Assists employees who need guidance on accessing, navigating, or uploading documents to USA Jobs.Processes and tracks release of information and verification of employment and salary requestsWrites minutes for staff meetings held virtually or at the site.Performs eOPF document uploads and searches.Codes awards in HR SMART (SAA,SAP,QSI,CASH, REFERRAL)Mass codes performance awards from the PowerBIThe incumbent provides administrative support by responding to questions, complaints, problems or situations, and providing explanations of HR policy in Employee and Labor Relations.Based on instruction, conducts fact-finding investigations; researches laws, policies, regulations, and reference materials or guidance in order to assist in problem resolution.Reviews and prepares correspondence, responds to customers, and provides a variety of general information, as appropriate.Answers basic benefits and leave-related inquiries.Codes awards/mass awards in HR SmartAssists HR specialist with the on boarding of new employees to include arranging for drug testing examinations (based on the occupation), ensuring completion of all appropriate benefits forms, and ensuring appropriate union contracts are provided.Explains pay rates, pay periods, within grade increases, annual and sick leave accrual, etc. in order to familiarize employees new to the federal government with certain HR terminologies and practices.Assists specialists by maintaining automated databases in order to track information and extract data used togenerate documents, records, and reports.Reviews and prepares correspondence and provide a variety of information as appropriate.Other duties, as assignedAttends health and benefits fairsProvides detailed documentation and/or prepares responses to inquiries concerning any aspect of the recruitment referral process or program.Maintains full documented files and prepares required reports.University of Buffalo, Buffalo, NY June 2007-December 2023Research technician/Clinical Instructor, Department of Pharmacy Practice-Compounding LabResponsible for Course and Academic Administration including direct instructional support to faculty teaching in large, undergraduate and graduate coursesUtilize Blackboard course management systems in the preparation of exams and course evaluationSupport technology through online exams, online course evaluations, and audience response systemsSchedule syllabi, handouts, exams, grading, and course evaluationsFoster an environment conducive to the academic, social, and personal development of studentsProvide remedial and developmental assistance according to student needsKeep records of student attendance, behavior, and provide weekly assessment of student progressParticipate in required training, workshops, and meetingsPrioritize written and verbal requests from university faculty and external contactsAssist in gathering research for projects and develop presentation materials from data providedCompile information to create reports and spreadsheets and assist in the preparation of technical reportsManage planning and delivery of events and preparing meeting materialsConduct supply inventories and purchase laboratory and office supply materialsProcess Accounts Payable and invoicing in support of vendor purchasingOrganize and assist in the preparation of grants and contracts for funding applications, oversee staff and the writing process, prepare and manage budgets for grant and contract proposalsPrepare correspondence, manage incoming and outgoing electronic communication, maintain chronological files, reports, minutes, and official records for the departmentPrepare confidential reports for staff, faculty committees, and venture companiesDepartment of Veterans Affairs, Buffalo, NY October 2007  April 2018Medical Support Assistant, part time weekends and eveningsResponsible for the admission and discharge of patients, record information and log patient data into EMRRespond to phone inquiries and relay messages regarding patient careVerify accuracy and completeness of patient information and monitor patient flow in the facilitation of transfers to and from the VA hospital and other facilitiesLiaison to nursing staff, patients, and internal/eternal customers within the medical centerScheduled appointments and consults, verified provider orders, and monitored inpatient and outpatient activityVerified demographics and insurance information determining patients eligibility, co-pays, and preauthorizations for specific coverageEducation & CredentialsPace University, New York, NYBachelors of Science Degree in Business, Minor in ChemistryMay 1992Maryville University, St. Louis, MOMasters-Healthcare AdministrationMay 2024PTCB-Certified Pharmacy Technician, 2002New York State Registered Pharmacy Technician-2020Technical ProficienciesMicrosoft Office: Word, Excel, PowerPoint, Access, Outlook, Oracle, EMR

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