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Click here or scroll down to respond to this candidateCandidate's Name
LINKEDIN LINK AVAILABLE EMAIL AVAILABLE PHONE NUMBER AVAILABLESalesforce DeveloperSoftware Development (Salesforce) Salesforce Admin Salesforce Sales Cloud Salesforce Service Cloud CRM PlatformPROFESSIONAL SUMMARYWith over a decade of expertise in Salesforce.com CRM platform, consistently driving innovation while enhancing business operations by designing, modeling, analyzing, and maintaining robust Salesforce environments. Proficient in implementing and managing Salesforce Sales Cloud, Service Cloud, and the Lightning framework, which has led to the creation of high-impact solutions that streamline processes, boost user engagement, and elevate customer satisfaction. Proven track record of developing web applications, creating data migration strategies, and customizing Salesforce CRM to align with unique business requirements. Collaborate with stakeholders to develop proof of concepts and design prototypes to validate and refine business requirements, ensuring that solutions deployed are not only technically sound but also align with organizational goals. Extensive experience to drive the next phase of digital transformation for a forward-thinking organization developing cutting-edge Salesforce solutions that propel business growth and operational excellence.Architected and maintained a comprehensive Salesforce environment that integrated Sales Cloud, Service Cloud, and Lightning frameworks leading to a 30% increase in user productivity and a reduction in case resolution times.Led migration from Salesforce Classic to Lightning Experience, enhancing user interface and interaction across mobile and desktop platforms which resulted in a 25% improvement in user adoption and engagement metrics.Developed and implemented complex security models and custom solutions, including Apex classes, Visualforce pages, and dynamic dashboards that ensured data integrity, optimized workflows, and provided real-time insights directly contributing to a 40% increase in data-driven decision-making capabilities across the organization.AREAS OF EXPERTISESalesforce.com Proof of Concepts Lightning Framework Visualforce Pages Apex Classes Custom Objects Data Migration REST API SOAP API Integration SOQL SOSL Metadata Deployment Custom Reports Agile .Net C# Dynamic Dashboards Data Loader Apex Triggers Workflow Rules Validation Rules Process Builder ETL Tools Business Communication Technical Support Team Leadership Problem Solving Code Reviews Best PracticesWORK EXPERIENCESenior Salesforce Developer June 2021 July 2024Capgemini Hospitality Industry ClientUsed Agile Scrum methodology to reach business team goals by gathering requirements for implementation on Force.com platform.Worked closely with Product Owners and Business Analysts and performed detailed analysis of business and technical requirements. Administered user setup, profiles, permissions, and security settings in Salesforce.Implemented Apex classes, triggers, Visualforce pages, and Lightning components to enhance system functionality.Re-factored Apex triggers to improve performance and Bulkified triggers using best practices, like Lists, Sets, and Maps.Enforced best practices and developed unit tests to achieve good coverage for the apex classes. Worked on Unit testing for the customizations and developments. Wrote Apex REST API Web Service classes to automate the flow.Integrated Salesforce with external systems using REST APIs, ensuring seamless data flow. Experienced in Lightning Components and Salesforce Lightning Design System (SLDS). Provided technical support for production issues.Reduced footprint of Salesforce, moved Salesforce pages, classes to .NET via controllers. Conducted code reviews and implemented best practices for high quality code standards. Guided and helped Junior Developers to succeed.Environment: LWC, Salesforce Enterprise Edition, Apex, Visualforce (Pages, Component & Controllers), Data Loader, HTML, Custom Objects, Sales Cloud, The Welkin Suites & Visual Studio Code IDE for Force.com, Visual Studio, C#.Net, and GITSalesforce Developer January 2018 May 2021Vivid Technologies Finance Industry ClientDesigned Salesforce solutions by customizing standard objects of Salesforce.com (SFDC). Excelled in working with standard objects, like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Forecasts, Reports, and Dashboards.Involved in designing, development, and deployment of Custom Objects, Custom Tabs, Custom Fields, Record Types, Field Sets, Page Layout, And Apex Classes, Triggers, Visualforce Pages, and Lightning Components as per requirements.Developed Apex Classes, Controllers, and Triggers considering governor limits to achieve Salesforce functionality.Vivid Technologies Salesforce Developer (Continued)Integrated SFDC with applications on Splunk base using REST API and used MuleSoft for integration purposes.Debugged Apex scripts using Debug Logs and System Log Console to catch exceptions and execute Governors and Limits. Used Data Loader to transfer the data into Objects and Fields from the legacy system to Salesforce.com.Updated the Apex Controller and Helper functions, making Component Context aware as per business requirement.Deployed customization and code base from Sandbox to another environment using GitHub, Bit Bucket, and Jenkins build tool. Experienced in utilizing Jira defect tracking tool for maintaining user stories and raising defects.Experienced in Build and Deployment phase and usage of Continuous Integration (CI/CD) tools, build configuration, automation, and smoke test processes managing, configuring, and maintaining source control management systems.Environment: Saleforce.com platform, Sales Cloud, JavaScript, HTML, Apex, VisualForce, SOQL, SOSL, Triggers, Apex Data Loader, Custom Objects, Custom Tabs, Reports, OWD, Visualforce Controllers, Workflow and Approvals, Eclipse IDE, Git, BitBucket, Lightning Components, REST API, Talend, Docusign, and ETL processSalesforce Admin / Developer April 2015 December 2017Vivid Technologies Banking Industry ClientImplemented Apex Scheduler and triggers to invoke Apex classes at regular intervals and to trigger them at some events.Developed Cascading Style Sheets CSS for creating effects in Visualforce pages. Created page layouts, search layouts and views to organize fields, custom links, related lists, and other components on a record detail and edit pages.Implemented enhancements on standard objects Accounts, Contacts, and Opportunity and custom object Quote.Created Apex Classes and Apex Triggers for various functional needs in the application using Force.com Eclipse IDE.Coordinated with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries. Created test scenarios on Sandbox environment and migrated code to deployment upon testing.Implemented the Salesforce.com applications using Agile Methodology that involved the iterative development methodology. Coordinated with offshore development teams during development in project sprints.Automated Data Loader for loading records using Command Line. Created Custom fields, pick lists, dependent pick lists, and validation formulas to custom objects. Used Eclipse IDE and Change Set for deploying approval processes.Worked with Quote Documents using X-AUTHOR. Developed new login screen for community user and functionality to redirect user from SFDC to APTTUS CPQ Quote creation using APTTUS-APIs, APEX, Visualforce, and Trigger.Utilized Jenkins for deployment (once the Component merge had been done in Bitbucket and the source was ready) into the other Salesforce instance. Efficiently troubleshot and worked closely with DocuSign integration.Environment: Salesforce.com, Service Cloud, Apex, Visualforce, Lightning, Controllers, Workflows, Approval Process, Web Services, SOAP, REST, Reports, Dashboards, Data Loader, HTML, CSS, JavaScript, jQuery, Visualforce (Pages, Component & Controllers), Custom settings, Workbench, Force.com, IDE, SAP, Custom Tabs, Email Services, Security Controls, SourceTree, Jenkins and Bitbucket, and PardotEDUCATIONMaster in Computer ApplicationBachelor in Computer ApplicationSaurashtra University Rajkot, Gujarat, IndiaCERTIFICATIONSSalesforce Admin Salesforce; Agile Software Development University of Minnesota; Connected Manager Harward; and SAFe Agile PractitionerTECHNICAL SKILLSSalesforce Technologies: Salesforce Technologies, SOQL, SOSL, Apex Classes, Apex Triggers, Workflow and Approvals, Sharing Rules, Apex Extensions, Formulas, Validation Rules, Assignment Rules, Knowledge Articles, AppExchange, Custom Objects, Custom Fields, Dashboards and Reports, Opportunity Management, Case Management, SOAP API, REST API, Salesforce mobile app, Lightning Components, Salesforce Mobile SDK, Visualforce pages, Visualforce Components, and ControllersETL Tools: Apex Data Loader, dataloader.io, Import Wizard, and WorkbenchLanguages: APEX, SOQL, SOSL, C#, VB.NET, JAVA/J2EE, C++, C, and PythonWEB Programming: HTML, CSS, JavaScript, JQuery, and XMLIDE: Visual Studio 2022, Visual Studio Code, and The Welkin SuiteOperating Systems: Microsoft Windows, UNIX, and Mac OS X |
