Candidate Information Title Food Service Shift Manager Target Location US-NY-Brooklyn Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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O  N e i l W i l l i amsBrooklyn, NY  C: PHONE NUMBER AVAILABLE  E: EMAIL AVAILABLES UMMARY O F Q UALIFICATIONSReliable Shift Manager with 3 years of progressively responsible leadership experience in a fast-paced food service environment and 4 years of youth development experience in day camp settings. Exceed at delegating tasks, training new hires, and managing staff to ensure guest satisfaction. Respectful communication and interpersonal skills; leverage strengths in conflict resolution and problem solving to ensure customer satisfaction and a positive work environment. Knowledge of proper food handling and food safety procedures. Eager to increase my experience and contribute to the success of another food service business. E X P E R I E N C ESHAKE SHACK - BATTERY PARK CITY New York, NYShift Manager Jul 2021 - Apr 2024 Reported to Store Manager and worked closely with a large team of food preparation and front-end Team Members. Responsible for executing with integrity all compliance checklists (store opening checklist, AM/PM food and facility checklists, safe counts) and reporting results to store management. Consistently enforced company standards by focusing on training and mentoring staff and optimizing team development. Greeted incoming guests and solicited feedback from exiting guests about their experience; ensured a positive atmosphere and went above-and-beyond to guarantee both guests and team a great experience. Handled escalated guest and team member issues effectively. Ensured a clean, tidy store by being accountable for completing daily cleaning tasks. Team Member Promoted for service excellence and proven strengths in accurate money handling, efficient time management, and sound decision making.SYEP / SESAME FLYERS INTERNATIONAL INC. Brooklyn, NY Camp Counselor Jun 2019 - Aug 2019 Reported to the Head Counselor of a nonprofit organization providing a school-based afterschool program to young Campers. Responsible for the physical and emotional safety of elementary and middle school children on field trips and at recreational facilities. Planned activities for all weather types, in both indoor and outdoor settings. Attended workshops cover topics in leadership and building relationship and connected youth to a range of youth development, cultural, social welfare, and supportive services. PRECIOUS MINDS DAYCARE Brooklyn, NYCamp Counselor Jun 2016 - Mar 2020 Enforced rules and regulations to ensure the safety and proper social development of each Camper. Created and facilitated age-appropriate activities designed to keep Campers active and to develop life skills and collaborative experiences. Attended workshops on career exploration, job readiness, financial literacy, and explored opportunities for continued education and social growth.E D U C ATIONCobble Hill School of American Studies, Brooklyn, NY High School Diploma, 2021 Moot Court/Mock Trials, Peer Forward/LeaderS K I L L S MS Word, Excel, Outlook, Teams, Zoom, POS systems