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Click here or scroll down to respond to this candidatePage 1Candidate's Name
OGLESBYR EMOTE WORKER/MANAGERP PHONE NUMBER AVAILABLE E EMAIL AVAILABLE AStreet Address Lily Brooke CTPowder Springs, GA 30127OBJECTIVEEDUCATIONKnowledgeable and dedicated customer service professional with over 15 years of experience in the customer service industry. Both solid in being a team player as well as an independent, self- motivated worker with an outgoing, positive demeanor and proven skills establishing rapport with clients. Highly motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, very energetic, and results-oriented with exemplary passion for developing relationships, cultivating happy clients and partnerships while growing businesses.Dover High SchoolDover, DelawareHigh School DiplomaKEY SKILLS EXCELLENT VERBAL AND WRITTENCOMMUNICATION SKILLS CALM AND PROFESSIONAL UNDERPRESSURE STORNG TELEPHONE ETIQUETTE LISTENING SKILLS MULTI-TASKING AND TIMEMANAGEMENT SELF- MOTIVATED ADAPTABLE AND FLEXIBLE MOTIVATOR AND MORALE BUILDER/BOOSTER DATA ANALYSIS SKILLS CRITICAL THINKING PROBLEM SOLVING ABILITIES TEAMWORK SKILLS INBOUND/OUTBOUND CALLING MICROSOFT OFFICE, GOOGLE DOCS INDEPENDENT WORKEREXPERIENCEJune 2021-January 2024General Manager Social Media Manager 4th Seal TV Network RemotePlanned and developed social media strategies. Created, engaged, and oversaw content posted across multiple social media platforms, analyzing data and measuring results. Making sure that the content is consistent with the companys overall brand, monitoring and keeping up with current social media trends. Made both inbound and outbound calls creating lasting relationships and contributing to the business and its growth.December 2021-March 2023Production Manager Prophetic Impact MinistriesHybridKept the production of the business running smoothly. Motivated and directed employees through initial training processes. Planned and prepared schedules, estimate costs, and budgets to ensure the Page 2companys workflow met company standards and deadlines. Handled inbound and outbound calls scheduling appointments with the companys Owner for further relationship building. March 2018-January 2021Marketing Specialist Manager Partner DrivenRemoteDiscovered effective marketing and promotional channels, including media platforms to be used to relay product messages to customers to ensure company success. Helped with handling inbound and outbound calls, transferring them to the appropriate department. Managed a staff of 12, assigning assignments in both the U.S. as well as oversees, evaluating their work to ensure each employee met the company standards. Recommended the status of employees to include promotions, transfers, or termination according to what was best for the companys success. AWARDS/ACCOMPLISHMENTS CREATED MASSIVE COMPANY SAVINGSVIA 3-BID AND PROCESSES. HELP CREATE, BRAND, ANDSUCCESSFULLY LAUNCH OVER A HALF ADOZEN START-UP COMPANIES. ONE (1) YEAR OF ACCOUNTING/BOOKKEEPING BROKEN COMPANY RECORDS IN SALES CURRENTLY VOLUNTEER WITH KINGS INNEED OF GUIDANCE SINCE 2020.LEADERSHIPCurrently Volunteer with Kings in need of Guidance which is an association that enhances education and social economic opportunities for young men transitioning back into society after experiencing recidivism and incarceration, reducing the risk of the youth who are at risk. The goal here is to rise up together by lifting each other up, especially in the times of need.REFERENCES[Available upon request.] |
