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Title Customer Service Representative
Target Location US-OH-Cleveland
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Cleveland, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESeeking a position in customer service or security in warehousing or office extended skills in office duties, customer service, shipping and Receiving documents. Work ExperienceCorporate Security OfficerPNC Corporate & Institutional Banking - Cleveland, OH April 2023 to PresentPatrol zones by Mobil or foot, video surveillance, guard tower entrance/exit, audits on cameras, Keys, equipment, make Identification badges for visitors, control access gates by computer. SupervisorSignal Security - Cleveland, OHOctober 2022 to November 2023Mobile and foot patrol for Walmart stores. Duties include directing customers through the parking lot and instructing customers not to park in fire lanes, writing tickets for those who don't follow rules, in direct contact with police and fire department for emergencies. Security GuardGuardaworld - Middleburg Heights, OHJune 2023 to October 2023Patrol the entire building, watch cameras, open gates for employees, make i.d. for new employees, report any theft or suspicious activity to control desksMachine operatorAmerican Medical Technology - Brecksville, OHFebruary 2023 to June 2023Operating a plastic injection molding machine making feeding tubes Storeroom ClerkMetropolitan Hospital E- Solutions Staffing - Cleveland, OH October 2021 to October 2022 Shipping and Receiving Using fed Ex, UPS, USPS software Operating an electric pallet jack Operating a gas fuel sit down tow motor Performing hazmat duties while using the proper PPE equipment Checking shipping manifest Providing the nurses with the equipment that they need for their patients Cycle counting inventory Load and unload trucksCorrectional OfficerThe Oriana House Inc., - Cleveland, OHJune 2020 to August 2022Instruct inmates to perform task that are delegated to them. Make sure that inmates quarters are clean and free of drugs, alcohol and tobacco. Maintain order in the quad that i am assigned. Make regular searches and pat downs on inmates returning from furlough and inmates suspected of bringing in contraband.Customer Service Order Entry ClerkDemag Cranes & Components Corp. - Solon, OHFebruary 2021 to April 2022 Call customers and answer questions about orders and products Settle any unanswered questions that customers need to know Enter orders into SAP and Excel Answer emails related to customers and manufacturers Order office supplies Work from homeShipping and Receiving ClerkMadisonElectric. - Bedford, OHDecember 2019 to September 2021 Shipping finished product using UPS, FED X, Software Load trucks Unload trucks Drive tow motor, torrent truck, order picker Using proper PPE equipment for Hazmat materialUtility WorkerGraphic Packaging International - Solon, OHMay 2018 to December 2019 Operate a glue machine Drive tow motor Count Inventory Shipping ReceivingInventory AnalystMR HEATER - Cleveland, OHOctober 2017 to May 2018 Count inventory Log inventory into categories of different parts Maintain an accurate count of inventory that is damaged, lost, sold, or scraped Night Warehouse Manager /Shipping and Receiving Clerk LKQ Auto Parts - Maple Heights, OHJanuary 2014 to October 2017 Load and unload trucks Pick orders Arrange materials ready for shipping Order materials that are needed Cycle count inventory Drive tow motor, picker, and swing reach Use proper PPE equipment for Hazmat materials Use Microsoft Outlook for finding inventoryInventory ClerkLottery Shop - Cleveland, OHJanuary 2012 to January 2014 Count inventory and stock the shelves and coolers. Clean and maintain store. Order materials needed. Load and unload trucksWarehouse ClerkSahana Foods - Cleveland, OHJanuary 2011 to January 2012 Pick orders Arrange items for delivery. Load and unload trucks Rearrange freezers Pack spices for customers. Count inventory. Provide inventory inspection. Drive tow motors and electric pallet jack.Customer Service RepresentativeKirby Vacuum sales - Solon, OHJanuary 2010 to December 2010 Call customers and answer questions about orders and products. Send emails out for estimated time of delivery for purchased products Order specific items for our storeroom Place orders into SAP and Excel spreadsheetsLaborerLakeland labor, - Cleveland, OHJanuary 2007 to December 2010 Load and unload trucks Provide shipping and receiving skills. Material handling. Punch Press operator.Machine OperatorKelly Public Warehouse - Cleveland, OHJanuary 2007 to December 2008 Operate a spot-welding machine. Unload and load trucks. Quality control.Material Handler Color Tech, Cleveland, Ohio2003-2007Shipping and Receiving ClerkTRW - Beachwood, OHJanuary 2000 to December 2003 Performed same duties as listed under. Checked inventory records to determine availability of requested merchandise. Tow Motor OperatorLakeland Labor - Cleveland, OHJanuary 1995 to December 2000 Unload and load trucks Moving material from workstations to shipping area Material HandlerApex Box Company - Cleveland, OHJanuary 1993 to December 1995 Working supervisor over 25 warehouse workers. Make sure product was packaged right and shipped right. Make sure machines are running top notch. Check inventory and perform inspections Load and Unload trucks.Shipping and Receiving ClerkCOLORTECH - Lakewood, OHDecember 1989 to August 1993 Examine contents and compare with records, such as manifests, invoices, or orders to verify accuracy of incoming or outgoing shipment. Prepare work orders, bills of lading, and shipping orders to route materials. Record shipment data, such as weight, charges, space availability, and damages and discrepancies for reporting, accounting, and recordkeeping, purposes. Determine shipping method for materials. Deliver or route materials to departments, using hand-trucks, conveyor, or sorting bins. Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter. Confer and correspond with establishment representatives to rectify problems. Requisition and store shipping materials and supplies to maintain inventory of stock. Using proper PPE equipment for the safe usage of hazmat materials EducationBachelor's degree in Business ManagementUniversity of Phoenix-Online Campus - Cleveland, OH March 2011 to June 2016DiplomaWest Technical high school - Cleveland, OH1983 to 1986Associate's degreeSkills Warehouse Supervisor Experience Plastics Injection Molding Warehouse Experience Order Picking Materials Handling Manufacturing Quality Inspection Facilities Maintenance Packaging Assembly Forklift Shipping & Receiving Pallet Jack Maintenance Lean Manufacturing Order Picker Warehouse Management Precision measuring instruments Hazmat Leadership Sales Data entry Customer service CNC milling machine Windows SAP JD Edwards ERP systems Customer support Payroll Restaurant experience Cooking Google Docs Conflict management NetSuite 5G Documentation review Cataloging Analysis skills Cataloging Warehouse management system Inventory control Communication skills Microsoft Excel Computer skills Filing Databases Office experience Public relations Interviewing Typing Business development Microsoft Word Microsoft Office Accounts receivable Pivot tables Microsoft Access Computer literacy English Marketing Math Phone etiquette Hotel experience Hospitality Data collection Records management Laboratory experience Janitorial experience Computer hardware Security (2 years) Quality Control Oracle Blueprint Reading Security (2 years) Typing Clerical experience Customer service Front desk Microsoft Access Data collection Guest services First aidCertifications and LicensesForklift CertificationPallet Jack CertificationDriver's LicenseHoisting LicenseGuard CardDecember 2023 to December 2024First Aid CertificationCPR Certification

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