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Click here or scroll down to respond to this candidateCandidate's Name
Dedicated Customer Service RepresentativeFort Wayne, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETalented customer service representative effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving team goals.Authorized to work in the US for any employerWork ExperienceCall Center RepresentativeKHI Solutions - Indianapolis, INFebruary 2021 to November 2021Scheduled/registered patients to receive Covid-19 vaccine. Provided information and answered all questions related to the vaccine. Received inbound calls and made outbound calls as well. This was a remote position.Customer Service RepresentativeLowe's - Indianapolis, INJune 2015 to February 2021I was a customer service agent at one of the corporate offices for Lowe's. I went above and beyond to make sure I assisted my customers with any questions and/or concerns they may have had regarding their store experience, orders/purchases, and their online accounts. I also assisted store employees when needed. I have received various awards for my metrics and attendance. Custmer Service RepresentativeTeleperformance - Hobart, INSeptember 2012 to June 2015Assisted customers in completing Sallie Mae student loan applications, checking the status of their loan applications, providing information about our student loans, and helping our customers with any problems they may come across regarding their new and/or existing loans with us. Worked 1 year on-site, then worked remote for the remainder of my employment.PCT (Patient Care Technician)Saint Catherine's Hospital - Eastchicago ArianaMay 2010 to May 2011Take vitals chart vitals bath and feed patientsPhlebotomist TechnicianBio component - Gary, INMay 2009 to April 2010Draw blood take vitals and set up machine for donors to donate EducationHigh school diplomaCorliss High School - Chicago, ILSkills Medical Scheduling Cold Calling Insurance Verification friendly, fast learner, respectful, highly dependable, trustworthy, punctual, immaculate, aware, focused, detail oriented (9 years) Call Center Customer Service Patient Care Phlebotomy Vital Signs Venipuncture Laboratory ExperienceAssessmentsCall center customer service FamiliarDecember 2021Demonstrating customer service skills in a call center setting Full results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationReferencesRegina BaileyFormer Supervisor at KHI SolutionsPHONE NUMBER AVAILABLEJoseph CoxFormer Co-worker at Lowe'sPHONE NUMBER AVAILABLECynthia RowellFormer Team Lead at TeleperformancePHONE NUMBER AVAILABLE/pre> |
