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SCRUM MASTER / TECHNICAL PROJECT MANAGERCertified ScrumMaster (CSM) with over 6 years of experience leading Agile teams to deliver complex, high-impact projects. Expert in implementing Agile methodologies, facilitating Scrum ceremonies, and driving continuous improvement to achieve project success. Proven ability to enhance team performance and stakeholder satisfaction through effective communication, coaching, and strategic oversight. Committed to fostering a collaborative and adaptive Agile culture that aligns with organizational goals. SKILLSAgile & Scrum Candidate's Name S Certified Scrum Master (CSM) Candidate's Name
 Managing Jira 1PROFESSIONAL EXPERIENCEScrum Master / Technical Project ManagerPublicis Media, Toronto, ONMay 2019  Present Led an Agile transformation within a cross-functional team, increasing transparency and adaptability, which resulted in a 20% improvement in team productivity. Facilitated Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives, leading to a 15% increase in sprint velocity and overall project efficiency. Managed the development of an in-house Omnichannel Advertising Management Platform, ensuring a scalable, reliable, and secure technical architecture. Implemented Digital.ai for real-time project tracking, enhancing project transparency and stakeholder engagement by 25%.KOMAL THAKKERCERTIFIED SCRUM MASTERPHONE NUMBER AVAILABLEEMAIL AVAILABLEDetroit, MI, USA Coached teams in Agile principles, fostering a culture of continuous improvement and collaboration, resulting in higher team morale and performance. Led stakeholder engagement sessions to refine the product backlog and align project deliverables with business objectives, ensuring high satisfaction levels. Scrum MasterFork Media Pvt. Ltd., MumbaiFeb 2015  June 2016 Managed Agile workflows for client campaign lifecycles, from inception to execution, achieving a 10% increase in client satisfaction scores. Coordinated client briefings and vendor communications, ensuring technical feasibility and alignment with campaign objectives, which reduced project delays by 15%. Utilized Jira for project tracking and backlog management, improving transparency and facilitating timely resolution of technical impediments. Conducted sprint planning, daily stand-ups, and retrospectives focused on continuous improvement, leading to more efficient and successful project outcomes. Generated detailed analytics reports on campaign performance and resource utilization, enabling data- driven decision-making during sprint reviews.Technical Project Management (TPM) Experience: Concurrently managed technical aspects of project execution, resource allocation, and risk management, ensuring alignment with project goals and technical specifications. EDUCATIONPost-Graduate in Marketing ManagementHumber College Institute of Technology & Advanced Learning Post-Graduate in Advertising  Media ManagementHumber College Institute of Technology & Advanced Learning Bachelors in Mass Media  Major in AdvertisingUniversity of MumbaiREFERENCESAvailable upon offer