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Title Delivery Driver Customer Service
Target Location US-NY-Adams
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Accomplished professional with a diverse background in logistics, delivery, vehicle operation and Law Enforcement through employment with Fed Ex Express, UPS and The City of Watertown, NY Police Department.Excelled in roles requiring strategic planning, effective communication, efficient route completion.. Demonstrated talent in customer service, enhancing operational efficiency and team performance. Utilized established methods and procedures to work safely and efficiently. More then 30 years experience in motor vehicles operation proficiency, in both populated and rural areas, in all weather conditions. Successful in leveraging technology for process optimization. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. SkillsWork HistoryCourierFederal Express Corporation, Watertown, NY October 2018 - Current Adams, NY 13605PHONE NUMBER AVAILABLE EMAIL AVAILABLELogistics, Route Planning and ManagementWorking Independently, Time ManagementAttention to Detail, OrganizationDeadline Adherence, PrioritizingEmbrace technology to automate, streamlineData Collection and AnalysisSafe Vehicle OperationDOT ComplianceEquipment OperationGPS NavigationEstablished lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.Acquired and maintain current valid DOT Medical Card Operated vehicle safely in highly congested areas with no traffic violations. Utilized GPS navigation systems to navigate faster routes. Drove safely at all times to avoid accidents and harm. Developed strong interpersonal and communication skills from interacting professionally with dispatchers, management and peers.Used established safe driving methods for defensive vehicle operation and accident avoidance. Created routing of 50-80 time sensitive/specific deliveries and pick-ups, while balancing company and customer needs.Safely loaded items up yo 150 lbs into delivery vehicle to minimize damage while in transit. Followed company policies and procedures during shift Developed strong interpersonal and communication skills from interacting professionally with dispatchers, Delivery DriverUnited Parcel Service, UPS, Watertown, NY October 2014 - October 2018 Sales and Leasing ConsultantWaite Toyota Inc., Watertown, NY March 2013 - October 2014 Police Officer, Sergeant, Det Sergeant, Lieutenant City of Watertown, Watertown, NY August 1990 - March 2013 EducationSUNY Brockport at Brockport, NYupper management, and peersConducted daily vehicle inspections and reported maintenance issues for immediate remediation Followed company policies and procedures during shift. Utilized GPS technology to navigate delivery routes and avoid traffic congestion. Conducted daily vehicle inspections and reported maintenance issues for immediate remediation. Read maps, followed oral, and written instructions and used GPS technology to make deliveries. Acquired and maintained DOT Medical CardCompleted 120-240 on-time deliveries and pick-ups of packages up to 150 lbs by choosing best and most efficient routes, with prescribed routing and with consideration for company and customer needs. Maintained upbeat, positive attitude in busy, customer-focused environment. Used established safe driving methods for defensive vehicle operation and accident avoidance. Completed on-time deliveries by choosing best and most efficient routes Completed on-time deliveries by choosing best and most efficient routes. Operated vehicle safely in highly congested areas with no traffic violations. Inspected and maintained delivery vehicles regularly to keep in safe working order. Protected people and equipment from hazardous materials by using correct procedures. Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.Followed-up on warm phone and Internet leads. Responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites. Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.Greeted customers on lot and in showroom to answer questions about brand and available inventory. Used in-store system to locate inventory and place special orders for customers. Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance. Safely responded to emergency and non-emergency calls, in police vehicles, to provide assistance to citizens in need.Utilized clear communication and interpersonal skills to build relationships with citizens. Supervised Uniformed Officers and DetectivesField and Academy TrainerEmergency Vehicle Operations Driving Instructor at local Police Academy for more that 10 years, following successful completion of Instructor's Development Course at NY State Police Academy. Completed reports, performance evaluations, training plans, employee records, counseling memos, employee improvement plansAssisted in special investigations and crime prevention programs. Bachelor of Science in Criminal Justice / Sociology SUNY Jefferson at Watertown, NYAssociate of Applied Science in Criminal JusticeUniversity of Buffalo at Buffalo, NYMath And SciencesSouth Jefferson High School at Adams, NYHigh School DiplomaBlack River / St Lawrence Valley Police Academy at Watertown, NY Certificate in Police Officer Basic School December 1990 Dean's ListDean's List

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