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Washington DC Metro Area PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYMotivated Scrum Master/Business Analyst with expertise in Agile methodologies, cross-functional project management, and exceptional communication skills. Skilled in managing multiple scrum teams, facilitating project coordination, and optimizing processes.SKILLSCore Competencies: Business Analysis, Project Management, Requirements Gathering, Process Improvement, Data Analysis, Stakeholder Management, Agile Methodologies, Communication Skills, Problem-Solving, Data Visualization, Team Building, Change ManagementTechnical Competencies: Agile, Mural, Trello, Confluence, SharePoint, Jira, MS Project, Google Suite, MS Office Suite, Scrum, SAFe Framework, WaterfallPROFESSIONAL EXPERIENCEEngaging Networks Washington DCBusiness Analyst/Scrum Lead (Aug 2021 Present) Facilitate scrum ceremonies and remove impediments for multiple teams. Support technical program management and align with company goals. Refine and maintain the backlog with Product Owners. Coach teams on Agile methodologies and ensure cross-team collaboration. Track progress using Jira and guide teams to meet sprint goals. Gather business requirements and translate them into functional specifications. Conduct user acceptance testing and ensure high-quality solutions. Utilize Salesforce for managing and tracking customer interactions. Implement and manage web ticketing tools to streamline processes. MBI Healthcare Service Washington DCBusiness Analyst/Scrum Master (Feb 2019 Aug 2021) Facilitated all scrum ceremonies and wrote user stories. Gathered and documented business requirements. Tested scripts and ensured business requirements were met. Coached teams on Agile values and principles. Managed communication plans and tracked project milestones. Supported Product Owners in managing the backlog and driving work sessions. Capital Care Inc Washington DCBusiness Analyst (Feb 2018 Feb 2019) Acted as a liaison between technical and non-technical teams to meet project targets. Elicited business requirements and proposed solutions. Created user stories for UAT and system integration testing. Documented requirements and assisted with change management. Facilitated sprint planning and removed impediments. Built a collaborative and problem-solving environment. EDUCATIONUniversity of Maryland, Eastern ShoreB.S. KinesiologyCERTIFICATIONCertified SAFe Scrum Master |