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Customer Service Account Manager Resume ...
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Title Customer Service Account Manager
Target Location US-CT-Meriden
Email Available with paid plan
Phone Available with paid plan
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1Candidate's Name
Street Address  East Woodland StreetMeriden, CT Street Address
Mobile: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEOBJECTIVEA self-motivated, energetic, and collaborative individual with over 13+ years of experience that is looking to further enhance my achievements and experience. I am seeking a position that will utilize my strong work ethic, strong customer service abilities, and excellent communication skills so that I can become an essential part of a thriving organization.SKILLS AND ABILITIES MS Word, Excel, Access, PowerPoint  Team Player and Individual Contributor Internet Proficient  Problem Solving Excellent Interpersonal and Communication Skills  Maintain Confidentiality Efficient and Multitasker  Priority Identification WORK HISTORYManagement Assistant - RUAG INC. October 2011 March 2024 Answer and triage incoming calls Schedule appointments for consumers and counselors Create charts for counselors to be used for new consumers Receptionist Operated switch board for entire county and triaged calls Prepared and stamped outgoing mail for the various departments Received and recorded payments for county buildings being leased Proprietor - Identified and contracted with suppliers Developed methods to maximize sales volume Address customer concerns and feedback in a timely manner Motivated employees with incentives and team building methods Purchase Assistant in all areas of Account Manager of Sales Collection/Account Receivable - STIHLShelton, CT May 2002 to October 20010 Research and troubleshoot customer issues until resolved Provide updates upon review of billing entries to ensure proper account analysis Maintain and distribute required report and logs Provide quality assurance by the review of system generated reports, invoices, and receipts for accuracy Perform other job-related duties and special projects as assigned Prepare tables and maintain a clean restaurant environment Collection  Warnaco Inc.Bridgeport, CT January 1995 to April 20022 Process checks payments received by mail and ensure accuracy of data entered Process cash payments received to an electronic format for processing Consolidate and prepare all payments received for bank deposit at the end of each business day EDUCATIONDiploma Bayside High SchoolYork College Attended two YearsUniversity of Phoenix  some classes on lineCertification as a Notary Public until 2029CIVIC OR COMMUNITY ACTIVITYReferences available upon request

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