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Title Call Center Office Assistant
Target Location US-PA-Philadelphia
Email Available with paid plan
Phone Available with paid plan
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EMAIL AVAILABLE PHONE NUMBER AVAILABLEA friendly and professional individual with a focus on developing positive interpersonal relationships with coworkers and clients. Experienced in filing and coordination of records in an office setting. Excellent organization, verbal and communication skills with demonstrated expertise in creating exceptional customer experiences to add value to the organization.EXPERIENCECall Center Agent, Sloane Toyota, Glenside PA 9/2022-PresentHandled 100+ calls a day. Communicated with customer confirnming their service appointments.Receptionist, Coral Harbor Rehabilitation & Health Center, Neptune City NJ 9/2021-7/2022Greet visitors, receive deliveries, transfer calls to the correct department, monitor visitors that visit the facility by making sure that they sign in & out.Recruiter, Friendly Connections Inc, Matawan NJ 3/2021-8/2021Interview potential candidates, post potential jobs to various websites, etc.Office Assistant, Abba Medical Transportation, Aberdeen Twp NJ 1/2020-3/2020Communications with customers with transportation updates, mailings, etc.Usher, Monmouth University, West Long Branch, NJ 9/2018-9/2021(seasonal)Greeted each guest with a smile and helped prepare them for a wonderful experience at the Monmouth University sporting events. Escorted guests to their seats and answered questions that they may have had about the event.Account Executive/Recruiter, Ajulia Executive Search, North Brunswick, NJ, 11/2019-11/2019Creating job descriptions, posting potential jobs to various websites, sourcing for candidates.Call Center Representative, AppleOne Princeton, NJ 7/2019  11/2019 (temp position)Worked in Call Center environments at Televised Gaming Network (TVG) and Secova through AppleOne. Handled 100+ inbound calls daily, answered inquiries, set up customer accounts, resolved account issues, etc.ICD 10 Coding Clerk, Aculabs Inc, East Brunswick, NJ 9/2018-3/2019Telephoned doctors offices and nursing home facilities to ensure accurate, efficient data entry to obtain medical reimbursement from insurance companies using ICD10 protocols and procedureCourt Monitor, Sky Zone, Ocean Township, NJ7/2017  9/2017Provided exceptional customer experience while ensuring fun and safety was maximized. Oriented parents and children to the equipment and ensured that they understood how to best use it following safety guidelines which helped maximized the fun they were having.Volunteer Usher, Two River Theater Company, Red Bank, NJ,8/2012-8/2015Greeted each guest and made them feel welcomed, provided a playbill and information regarding the event that they were attending. Willingly answered questions guests had about the venue.Volunteer, Medical Staff Office St. Peters Univ Hospital, New Brunswick, NJ 5/2015  8/2015 Responsible for data entry, verification of physician licenses, and filing of their records to support the granting of medical privileges for the Medical Staff Office.Volunteer, Medical Staff Office, Riverview Medical Center, Red Bank, NJ 5/2013  8/2013 Telephone receptionist, filing and coordination of medical staff records as well as file quality validationCOMPUTER SKILLS:Proficient in Microsoft Word, Outlook, Excel, etc. WPM: 50EDUCATION BROOKDALE COMMUNITY COLLEGE  LINCROFT, NJAssociate of Arts, December 2017.

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