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Street Address Hoiles AveToledo, OH Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECAREER OBJECTIVETo obtain a career position within a thriving and prosperous company/organization allowing me to contribute productively with the qualifications and skills I have attained in working in the clerical field.WORK EXPERIENCEPathway, Toledo, OH02/2018- 08/2024Emergency Assistance RepresentativeJob Responsibilities:Interview clientsCollect required documentsInput data into the computerSubmit client applicationUnited Collections Bureau, Maumee, OH 07/2008 10/2017Primary debt collector/ Medical debt collectorJob Responsibilities: Pursues payments of debts owed by individuals or businesses Advise consumers/patients to pay the medical bills in timely manner Follow the practices that are highly regulated by the Fair Debt Collection Practices Act, the Consumer Financial Protection Bureau (CFPB), the Federal Trade Commission, and state regulatory agencies. Request correspondence for debt resolution Debt payment plan setup and payment schedulingChase Auto Finance Collections, Phoenix, AZ 8500410/2006 7/2008Auto Finance CollectorJob Responsibilities: Collecting difficult, long term delinquent accounts Locate and contact customers by telephone and mail Handle moderately difficult skip-trace assignments Assess the individual circumstances, decide upon an appropriate course of action Offering suggestions to customers on how to meet their obligations, advise them as to the possible consequences of not meeting the obligations Assist clients in resolving delinquency and avoiding repossession of vehicle.E Telecare Global Solutions, Scottsdale, Arizona 8526009/ 2005 10/2006Customer Service RepresentativeJob Responsibilities: Customer care Technical support agent Support numerous programs on behalf of major corporations across a wide variety of industries.Other Past Employment:Kmart Mel disco position as lead associate in shoe sales and customer serviceBig Boy Family Restaurant position as a hostessWendys Family Restaurant position as a front cashierEDUCATIONLamson College, Tempe, AZMay 2006 October 2007Medical Assistance CertificationToledo School for the Arts, Toledo, OHAugust 2000 June 2004General Education Studies 8 12General DiplomaVolunteerismThroughout high school I visited many nursing facilities and spent time with the elderly as a form of community service for TSAI participated in the Upward bound program at the University of Toledo throughout high school.References Available Upon Request |