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Title Operations Manager Management Team
Target Location US-TX-Dallas
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Candidate's Name
Street Address  Black Canyon DriveForney, TX Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL EXPERIENCECABINETWORKS GROUP, Duncanville, Texas 2022-present Operations Manager Manages, direct and coordinate all aspects of a complete operations facility, including perimeter, or site through the direct and indirect reporting of the plant management team and administrative personnel. Through supervisors and managers ensure production objectives are met within cost and quality standards and in compliance with all company policies. Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, eciency, and effectiveness. Establish and direct the plant operations to achieve plant objectives for safety, environmental, quality, cost, delivery and continuous improvement. Ensure all plant reporting and meeting requirements are satisfied on time and complete as detailed in the Manufacturing Operating System (MOS) documentation. Ensure completion of periodic cross-functional audits to evaluate the application of the MOS at various levels of the management team.BROADRIDGE, Coppell, TexasOperations Manager 2020 - 2022 Coordinate and/or facilitate training and development of sta through coaching, mentoring, and training. Conduct associate development, counseling, and the disciplinary process. Assist with associates diverse issues. Ensure associates comply with all policies, procedures, and safety guidelines. Prepare and conduct wrien performance appraisals; document and counsel on performance/accountabilies. Maintain the capacity to support present and future producon volumes including focus on new products, technologies, and industry standards, as well as labor requirements. Manage acvies, workow, and scheduling of operaons sta and/or funcons. Analyze new processes and opportunies to further streamline the operaonal process to make the overall operaon more ecient and ensure the highest possible level of quality. Communicate with external customers and internal departments to ensure the meeng of schedules and the resoluon of problems. Parcipate in client meengs and facilitate tours as required. Prepare, manage, and are accountable for budgets and goals for one or more departments. Interview candidates and make hiring recommendaons/decisions. Make terminaon recommendaons and conduct terminaons as necessary. Parcipate in sta meengs; provide reports to management; research and resolve discrepancies. May perform other dues/responsibilies as assigned. DYNACRAFT, McKinney TX 2017  2020Unit Manager Document safety incident invesgaons including root cause analysis and follow-up acons. Play an acve role in promong posive employee relaons and engagement. Parcipate in projects related to recruitment, training, and leadership development. Benchmark other PACCAR locaons and non-PACCAR locaons for best pracces. Parcipate in developing and execung departmental goals and objecves. Spend at least 25% of me on the oor in areas under responsibility, assisng team leaders with issues resoluon and working on connuous improvement projects. Parcipate in special assignments; Six Sigma/connuous improvement acvies, PACCAR-wide iniaves and other projects. Supervise hourly team members engaged in the acvies of the producon and/or distribuon departments. Complete root cause analysis documentaon for quality related issues and process/product audits.  Logiscally manage the deployment of shop oor team members. Assign dues in accordance with established schedules and customer requirements. Provide MDC Plant management with mely informaon regarding changes in assigned workloads or stang requirements. Train and evaluate performance of department team members; provide regular feedback; prepare employee evaluaons; recommend disciplinary acon as may be appropriate. Conduct daily communicaon meengs with team members. Assure correct and mely processing and documentaon of transacons and work orders. Provide order status and signicant events in daily shi e-in as required. Communicate with other departments as required on plant related issues and follow-up tasks. Recognize team members for outstanding performance.  Shi varies. JELD-WEN, Garland TX 2016  2017Production Supervisor Accomplishes manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Maintains staff by recruiting, selecting, orienting, and training employees, developing personal growth opportunities. Maintains workflow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments. Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries. Maintains quality service by establishing and enforcing organization standards. Ensures operation of equipment by calling for repairs, evaluating new equipment and techniques. Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data, answering questions and responding to requests. Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and budgetary and personnel requirements, implementing change. Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures. Maintains working relationship with the union by following the terms of the collective bargaining agreement. Resolve personnel problems by analyzing data; investigating issues; identifying solutions; recommending action. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. LEAR CORPORATION, Arlington, TX 2015  2016Production Supervisor (Contract) Supervised and coordinated activities for union employees engaged in the assembly of 3rd row seats for GM vehicles. Coordinated and communicated daily manufacturing activities and manpower with engineering, materials and maintenance team to meet production demands for over 400 3rd row seats a shift. Implemented and drove LEAN activities and Continuous Improvement projects. Handled all employee related disciplinary actions under union contract. Handled all payroll and attendance, for employees daily using Kronos and working with union reps. Worked closely with quality team to ensure proper GM specification are met daily. GENLAB, Olive Branch MS 2014 - 2015Production Manager Inspected QA process and paperwork on all Meguiars and Seventh Generation Products Facilitated line supervisors in meeting daily production. Directed daily start up and setup for each production line. Worked closely with maintenance during setup and production. Communicated directly with upper management QC and line supervisors daily to maintain product quality and process. Coordinated with vendors for pick-up. Coordinate work for cycle counters. Acts as a liaison for customers and clients Managed over 75 employees, mostly visa employees. TOYOTA MANUFACTURING, Blue Springs, MS 2008  2014 Paint Tech Team Lead Ensured Toyota Standardization under Kaizen 5s process to complete basecoat and clear coat spray process for more than 350 Corollas a shift. Communicated and documented inaccuracies using data monitoring machine Complete satisfactory SQA audits to ensure quality outflow daily. Communicated directly with upper management and immediate supervision daily to maintain quality flow and improve paint process. Followed Lean Manufacturing Guidelines Kaizen process improvementsSIX SIGMA GLOBAL INSTITUTEMaster Black Belt CourseCRICHTON COLLEGE, Memphis, TNBS Organizational Management Advance (OL), 2003  2005 NORTHWEST CC, Southaven, MSAA Computer Information Systems (CIS), 1999  2003 HORN LAKE HIGH SCHOOL, Horn Lake, MSHigh School Diploma, 1994  1998CERTIFICATIONS/LICENSES Intro to Project Management Certification SAP CDL License (former owner operator) Six Sigma Greenbelt experienceACCOMPLISHMENTS Boosted customer satisfaction ratings by 15% under 5 months. Improve Loop Performance from 70% to 90% under 3 months of planning and supervising production department. Created 3 and implemented 2 A3 project for continuous improvement project Increased revenue for Ricoh U.S.A by 15% on a planned 72% yearly rate***QUALIFICATIONS Adept problem-solving abilities Proficient Communication skills Proficient coaching and training skills 5yrs. experience with Oracle and AS400 5yr. experience with (PKMS) Pick Ticket Management System Proficient user of Microsoft Word, Excel, Access, and PowerPoint. 5yrs. experience with Java, Visual Basic, and Cobalt Programming Extensive knowledge on Lean Manufacturing Methodology, 5S continuous improvement process, and Kaizen working processes.

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